Customer reviews from hp.com
HP - EliteBook 865 G9 16" Laptop - AMD Ryzen 5 PRO - with 16GB Memory - 512 GB SSD - Silver
Average customer rating
4.2 out of 5
4.2
(65 Reviews)
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
43
4 Stars
9
3 Stars
3
2 Stars
4
1 Star
6
77%of customers recommend this product. 
(
10 out of 13
)
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Customer Reviews for HP - EliteBook 865 G9 16" Laptop - AMD Ryzen 5 PRO - with 16GB Memory - 512 GB SSD - Silver
Customer Rating
5 out of 5
5
Excellent Laptop
on January 17, 2023
Posted by: Gilbert G.
Verified Purchase:Yes
I'm very happy with this laptop. Performs well and looks great. Screen eesolution is perfect for 16 inches.
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Do not buy
on December 16, 2022
Posted by: Disappointedshopper123
from New York
Verified Purchase:Yes
Had it for less than 2 weeks and have issues with the computer already. Touchpad is acting up and the mic doesn't work. Even with next business support warranty and I can't even get the issues fixed.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Gotta save my search history Ai needs attached to Collections
on May 30, 2023
Posted by: Learn or die thanks Ai!
Verified Purchase:Yes
Still figuring it out transferring software and trying out the AI with my healthcare today.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great laptop overall
on December 24, 2022
Posted by: TRic
from NYC
Verified Purchase:Yes
Great laptop, however wolf pro is only for 3 years.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor performance
on May 24, 2023
Posted by: EHenrich
from Monticello, MN
Verified Purchase:Yes
The laptop takes 128 seconds to respond to any click on the TouchPad
Excel and Word change to not responding every 248 seconds
Yes I actually timed both
Haven't been able to use it since I bought it
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
love it
on October 11, 2022
Posted by: DATRESME
from USA
Verified Purchase:Yes
wish it was touch screen and wider not taller
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Oversold and UnderDelivered
on January 30, 2023
Posted by: Jeff DDGTM
from Titusville FL
Verified Purchase:Yes
My search was for a 1 TB SSD and when I received this it only has a 0.25 TB Drive. I believe I was mislead by HP. Marketing may have implied a free one year trial MS 1 TB Cloud storage was equivalent to a 1 TB SSD. While this misunderstanding may have originated from another means, the result is the same. I am disappointed and not through any overt carelessness on my end.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Quality
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Perfect
on February 22, 2023
Posted by: CAC12
from Houston TX
Verified Purchase:Yes
Glad I got this one and as it works perfect for my trading
I would recommend this to a friend!
Value
5 out of 5
5
Quality
4 out of 5
4
Written by a customer while visiting hp.com
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