Customer reviews from hp.com
HP - EliteBook 865 G9 16" Laptop - AMD Ryzen 5 PRO - with 16GB Memory - 512 GB SSD - Silver
Average customer rating
4.2 out of 5
4.2
(65 Reviews)
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
43
4 Stars
9
3 Stars
3
2 Stars
4
1 Star
6
77%of customers recommend this product. 
(
10 out of 13
)
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Customer Reviews for HP - EliteBook 865 G9 16" Laptop - AMD Ryzen 5 PRO - with 16GB Memory - 512 GB SSD - Silver
Customer Rating
5 out of 5
5
Best laptop I've ever owned
on January 25, 2023
Posted by: ultracyclist
from Corvallis, Oregon
Verified Purchase:Yes
This is easily the best laptop I've ever owned -- and I've had a number of laptops over the years. It was easy to unpackage and set up. Screen resolution and brightness is excellent. And is thin, light and fast. I also like that the web cam has a sliding privacy cover.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Some minor issues, but overall a solid laptop
on August 26, 2023
Posted by: MiamiMystic
from Miami, FL
Verified Purchase:Yes
It's slim, fast and reliable so far. Nice resolution on the screen, however, it was shipped to me brand new from HP and it was missing an updated screen driver, so I couldn't increase the screen brightness at all. It was also missing an updated camera driver, so the webcam wouldn't work with Zoom. Had to update a bunch of drivers, and frankly I'd prefer HP to do all of that before selling me a high-end business laptop. The battery life is not quite as long as I'd like it to be, but it's sufficient.
I would recommend this to a friend!
Value
4 out of 5
4
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
untitled
on January 17, 2023
Posted by: hp-user
Verified Purchase:Yes
Fast ship. Setup easily. large screen.
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice laptop
on January 19, 2023
Posted by: Goldieme
from Hoboken, NJ
Verified Purchase:Yes
After two weeks of use I have had no issues with this laptop. The performance is very good. I have used it with Office and photo and video editing software and all ran smoothly.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Upgrade
on January 24, 2023
Posted by: Siobhan
from Rochester NY
Verified Purchase:Yes
Great upgrade from my last HP laptop, circa 2016. I started a new job, and while that laptop was working beautifully still, I thought it’d be easier to start fresh. I didn’t realize the advances in speed and usability. Very happy with my purchase so far.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great for a mobile workstation in a virtual/telework environment.
on February 21, 2023
Posted by: Jesse C
from North Jersey
Verified Purchase:Yes
Quick workstation. Price was unbeatable and so far has been a great computer.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP EliteBook Laptop
on March 18, 2023
Posted by: PeggyME
Verified Purchase:Yes
So far so good. Its very fast powering-up and loading pages. It is slim/lightweight and has great software loaded already to I got a quick start to using it!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Eazy Peazy
on December 10, 2022
Posted by: Burgermeister
Verified Purchase:Yes
Opened box and was able to login to my companies MS Exchange account with no hassle and little needed assist from company IT just for security and monitoring.. Easiest setup ever !
Written by a customer while visiting hp.com
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