We purchased this air purifier with the hopes that it would significantly reduce some unpleasant odors in our home. We've run it for more than two weeks and still have not seen any noticeable differences. Based on the reviews and the price of the unit, we are pretty disappointed with the outcome even after considering the space we have it in and following the instructions.
Response from alencorp.comBy Marketing, January 23, 2023
We are sorry to hear you are not pleased with our filters, please contact our support team so we may speak further about your concerns.
Very happy with results of this purifier! Has reduced dust, dander & odors immediately. I purchased this unit to reduce dirt & dust from my 2 large dogs and it is doing a great job! . The design is clean & works with any decor. I highly recommend!
Response from alencorp.comBy Marketing, January 20, 2023
Thank you for sharing this feedback about our filters and the difference you are seeing!
I love this machine! It’s large , quit and looks fantastic. I have used Alen air purifiers for many years. Love this Brand. Well worth the investment. Works perfectly no assembly required. I have three furbabies , helps with their allergies , covers a large open space. This one is top of the line. The filter is amazing. Would certainly recommend … five star ⭐️
Response from alencorp.comBy Marketing, January 19, 2023
We're beyond happy to hear you are pleased with the filters and appreciate you sharing this review and recommendation!
Great machine - does what is advertised. Have you considered adding a programmable schedule capability rather than just timer? We prefer to run higher during the day and lower at night. It would be nice to have this scheduled.
Response from alencorp.comBy Marketing, January 19, 2023
Thank you for sharing this review, we value all feedback and will share this with our team!
I liked the ability of the 75i to move and filter all the air in the home.
The sensor is so sensitive that the air quality is considered (orange) poor when the humdifier (used in winter season) is on. But when the purifier has had a chance to catch up or the humidifer is off, the quality inidcator becomes blue with time.
Odors take a while to be filtered out using the carbon filter but the ordors eventually dissapated and get filtered.
I was a little taken back about the size of the purifier. It does the job well.
Response from alencorp.comBy Marketing, January 18, 2023
We're thrilled you are enjoying your new filter model and all the many benefits and improvements. Thank you also for sharing this review!
I had one 75i and bought an another because i have a good friend who visits and is allergic to cats. The purifier would not start when i got it. I laid it on its side, shook it around a bit , heard a big clunk and it started. Hope it is working the way it is supposed to.
Response from alencorp.comBy Marketing, January 15, 2023
:) Thanks for your patience and work to ensure the filter works, if you run into more issues please contact our support team as they are always happy to help!