Customer reviews from lenovo.com
Lenovo - ThinkPad P16s Gen 1 16" Touch-Screen Laptop - AMD Ryzen 7 Pro - 32GB Memory - 1TB SSD - Storm Grey
Average customer rating
3.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
16
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
8
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Lenovo - ThinkPad P16s Gen 1 16" Touch-Screen Laptop - AMD Ryzen 7 Pro - 32GB Memory - 1TB SSD - Storm Grey
Posted by: mick733
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mostly good, one major problem that seems universal to the platform. The laptop refuses to wake from sleep (after being in sleep mode for a few hours) requiring a force reboot by holding the power button. This problem seems to be slightly mitigated by completely disabling Hibernation, but I can't even say for sure as I've been battling this since day one. Multiple fresh operating system installs, newest drivers, etc.
Commenting online this appears to be a common problem. It's hard to believe Lenovo would let something this obviously broken (the laptop has to be forcefully rebooted every single day) slip through; even on a new model.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 15, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
abc
on August 17, 2022
Posted by: abcxyz
[This review was collected as part of a promotion.] Rytr is the best app I've found for writing! It's really easy to use and has really good AI writing. I've never been more satisfied with a writing app.
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Written by a customer while visiting lenovo.com
Posted by: Paul79
from Nebraska
Verified Purchase:Yes
So far, It has been a nice upgrade with better battery life and much faster than my previous computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
I like it. To Linux users: Fedora36 works great.
on August 6, 2022
Posted by: tefm
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm a web developer and I find this laptop confortable to work with. I'm upgrading from a Lenovo Flex 5 (2017, i5 8th gen) and this laptop is significantly faster (compiling is much, much faster), although the boot time is slower than I expected. This laptop also feels sturdier and the hinges have no wobble. Hinges were terrible in my previous laptop.
About the keyboard: I don't use the numpad and I would have preferred a larger keyboard, but still the size is fine. Home and End keys usually require me to look at the keyboard, which didn't happen on my previous laptop as these functions were accessed through Fn+Arrow keys.
The 1980x1200 screen is gorgeous. Colors look great and it gets pretty bright.
The BIOS menu is incredible. It has many options and is very easy to use.
On Windows everything works as expected, as this laptop is designed for that OS.
Gaming is absolutely possible. I tried Crysis Warhead and I got framerates between 40 and 60 fps. Left 4 Dead worked like a charm.
Battery life is fine, but don't expect it to be like macOS. It charges pretty fast too.
Speakers are... not great. But they get the job done.
The webcam is far better than my previous one.
The Wi-Fi chip is awesome and works well with most Linux distributions (it didn't work in the latest version of Manjaro though).
To Linux users, I recommend Fedora. It works great, even suspending the laptop seems to work fine.
On Kubuntu and KDE Neon the internal microphone didn't work, but it did work fine in Fedora.
Obviously hardware support tends to improve overtime in Linux.
I barely heard the fan while on Linux, but on Windows I heard it more often. The sound is slightly high-pitched but it doesn't bother too much.
About the keyboard: I don't use the numpad and I would have preferred a larger keyboard, but still the size is fine. Home and End keys usually require me to look at the keyboard, which didn't happen on my previous laptop as these functions were accessed through Fn+Arrow keys.
The 1980x1200 screen is gorgeous. Colors look great and it gets pretty bright.
The BIOS menu is incredible. It has many options and is very easy to use.
On Windows everything works as expected, as this laptop is designed for that OS.
Gaming is absolutely possible. I tried Crysis Warhead and I got framerates between 40 and 60 fps. Left 4 Dead worked like a charm.
Battery life is fine, but don't expect it to be like macOS. It charges pretty fast too.
Speakers are... not great. But they get the job done.
The webcam is far better than my previous one.
The Wi-Fi chip is awesome and works well with most Linux distributions (it didn't work in the latest version of Manjaro though).
To Linux users, I recommend Fedora. It works great, even suspending the laptop seems to work fine.
On Kubuntu and KDE Neon the internal microphone didn't work, but it did work fine in Fedora.
Obviously hardware support tends to improve overtime in Linux.
I barely heard the fan while on Linux, but on Windows I heard it more often. The sound is slightly high-pitched but it doesn't bother too much.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Steve191
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one of the best options to get Radeon 680M graphics currently available. It runs Ubuntu and my entire Steam library smoothly. The WQXGA calibrated display option is amazing.
Written by a customer while visiting lenovo.com
Customer Rating
1
NONE of the configurations have a 86wh battery
on August 13, 2022
Posted by: e94904
from California
[This review was collected as part of a promotion.] Just opened the box and fully charged the device to find out that on max charge I can only get 3 hours of web browsing, which is disappointing. I was under the impression that I would get an 86wh battery as it was advertised as having but I only got the 52wh battery. Getting only 3 hours of battery on a computer like this is a complete joke. I paid for the highest spec configuration and that only had a 52wh battery. This is just such a shame.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
3
Good build, bad power controls
on August 23, 2022
Posted by: jugganutz
from SLC, UT
[This review was collected as part of a promotion.] I bought 4 of these units for a small business deployment. The build quality is great... (except for the repair guy breaking the screen and not getting a replacement after a month) but the biggest downfall is the power controls. Whatever power controls Lenovo uses are way too aggressive. Examples of aggressive power controls.
1. after hibernation/sleep the computer wakes up with it's sound card missing until a reboot.
2. The Bluetooth adapter contstantly goes missing after hibernation. Sometimes a reboot doesn't bring it back. I got a motherboard replacement (which the tech broke the screen) and it still didn't fix the problem. I ended up telling all USB and Bluetooth devices to not be allowed control for power and it fixed the issue.
3. Sometimes when docked and waking up the graphics will display to the external monitors, but the onboard display will never turn on requiring a reboot.
If Lenovo could fix the extreme poewr control it would be a great unit.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 25, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. We recommend running updates through both Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Also, our Technical Support is available at https://support.lenovo.com/us/en/ .
Very Respectfully,
Adrian_Lenovo
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Also, our Technical Support is available at https://support.lenovo.com/us/en/ .
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
Lenovo dishonest about battery life.
on July 30, 2022
Posted by: Vance Johnson McGill III
[This review was collected as part of a promotion.] Like the other reviewers, I was misled to believe the battery had 86 watts. The battery life is very bad, my old T470 lasts 3 to 4 times longer than this computer on a single charge. Very disappointing that you guys chose to cheap out on the battery for what would otherwise be an excellent laptop.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 1, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience or misunderstanding. We have updated our website to reflect the correct specifications for this product and provide clarity.
The option for the 86Wh battery will be available on future custom orders as those currently listed on our website come with the 52.5Wh battery. In the meantime, we would like to accommodate you for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
The option for the 86Wh battery will be available on future custom orders as those currently listed on our website come with the 52.5Wh battery. In the meantime, we would like to accommodate you for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com