Customer reviews from lenovo.com
Lenovo - ThinkPad P16s Gen 1 16" Touch-Screen Laptop - AMD Ryzen 7 Pro - 32GB Memory - 1TB SSD - Storm Grey
Average customer rating
3.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
16
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
8
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Lenovo - ThinkPad P16s Gen 1 16" Touch-Screen Laptop - AMD Ryzen 7 Pro - 32GB Memory - 1TB SSD - Storm Grey
Customer Rating
5
Looking for a great powerhouse for work? Look no f
on October 29, 2022
Posted by: Gabriel C
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great business class laptop. Screen size is perfect. Has all the needed ports.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Alexis O
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop has great specs but the battery was falsely listed when I ordered it. If you don't mind having to stay by a charging port every few hours it will work great for you but the battery issue is quite annoying seeing as one of the main reasons I looked for a new laptop was because my old one had an awful battery life.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 4, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience or misunderstanding. We have updated our website to reflect the correct specifications for this product and provide clarity.
The option for the 86Wh battery will be available on future custom orders as those currently listed on our website come with the 52.5Wh battery. In the meantime, we would like to accommodate you for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
The option for the 86Wh battery will be available on future custom orders as those currently listed on our website come with the 52.5Wh battery. In the meantime, we would like to accommodate you for your inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kennymend
from Michigan
Verified Purchase:Yes
Screen is wonderful, only issue is the touch pad button will depress but not click if you press it softly. Probably just got a bad one from the factory, but still wasn't expecting it from lenovo p series. The battery lasts about 3-4 hours which is fine for how small the battery is. Nub is fantastic, just an overall nice laptop. The memory is soldered down so make sure to buy the amount you need. I wish it had an extra m.2 slot... USB C charging is not as fast as expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Bad Wi-Fi and Sleep/Wake issues are disappointing
on December 10, 2022
Posted by: erc94904
from Santa Cruz, CA
[This review was collected as part of a promotion.] My old Dell E7450's battery was about to throw in the towel and I figured I would get myself something nice so I decided to spring for the P16s and picked the AMD model as many noted the battery life improvements that would come with the computer. However, the problems immediately started once I opened the box.
1. I specifically picked the configuration with the 86whr battery listed and I ended up with the 56whr battery and nobody from support wants to honor what the listing previously said. Then soon, Lenovo removed all listings with 86whr and replaced it with 56whr for a while, making it impossible to get a 86whr configuration for a while until the custom build option became available.
2.Immediately upon unboxing, I press the power button and the power light lights up and nothing comes on the screen for a solid 5 minutes. Hard reboot fixed it so figured it was a fluke. It wasn’t a fluke. This issue happened when I woke the computer from sleep or shutdown and it would just freeze for minutes, requiring a hard reboot to fix. After sending my machine in for service, it still has this issue but happens left often. But that wasn’t the last of my issues.
3.The Wi-Fi adapter in this laptop is terrible. On basically any other laptop or phone I have, I was able to pull in 200+mbps but with this network adapter, I was only able to get 35mbps max. Tried everything from driver reinstalls to configuring driver settings but nothing worked. Either the adapter or the drivers are just garbage. Might be because the network I am using uses WPA-2 Enterprise and has a default link speed of 400/400 but it shouldn’t matter as all my other devices work just fine and have the speeds I expect.
Minor bug. The Wi-Fi adapter shows up 4 times in the network settings for some odd reason and I tried everything I could to fix it but nothing worked. If you are interested in seeing it I have it in the Lenovo forum.
4.Bluetooth randomly disappears for no reason. And I mean like gone completely from device manager. Rebooting doesn’t fix the issue. Only shutting down then powering back on it comes back.
5.To add on, the bluetooth performance on it is terrible. When using bluetooth headphones, the audio cuts out frequently and stutters and is outperformed by a 5 dollar adapter off Amazon that lags less. Truly disappointing for a 1500+ notebook.
6. Random moments where I go to start up the computer and find out that it’s forgotten the bit locker key for no reason, forcing me to enter it in manually. Very strange behavior.
8.Random issues where the computer won’t even enter sleep. I press the sleep key and find that it doesn’t sleep and the light just pulsates. Very strange and frustrating. It will eventually go to sleep if I do it enough times but again very annoying.
9.My laptop get's stuck in sleep when I leave it connected to an external monitor overnight. I think this issue got fixed recently but again still very annoying and still happens occasionally.
10.The issue also seems to happen even when connected to nothing. I go to wake it occasionally and it will do nothing and the power LED just pulsates, forcing a hard reboot. And then I wake up to see my battery drained. Might be a windows thing but still worth noting.
11. Option to turn off screen with power button vanished from the control panel for some reason after I sent it in for repair. Again, very annoying.
Overall, I kind of regret purchasing this computer. While it's not all bad. It's got a nice keyboard and ok-ish battery life, and an excellent screen, the issues to me outweighs the upsides. While I will continue to use this computer, I might not be considering a Thinkpad in the future for my next computer until they iron out issues like these which are critical to even just being able to use the computer.
Also, the USB C port being soldered is just stupid and my brother has a T14 that already has a failed USB C so it's a matter of time before my computer will have that issue.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 13, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We recommend updating your system through both Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Indigo444
from Jonesboro, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far it seems to be powerful enough to run Revit.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: KTM0
from Atlanta GA
Verified Purchase:Yes
Great developer platform. Light, powerful. Way better battery life than my I9 MBP.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Brendo B
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid machine, dual booted it to Linux Mint with little trouble, the usual hoops to jump through but nothing major. Fast machine with big specs for a fair price.
Written by a customer while visiting lenovo.com
Posted by: JS08
from Jonesboro, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good value. Computer is quick and seems to be a good workstation for our application.
Written by a customer while visiting lenovo.com