Customer reviews from frigidaire.ca
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Average customer rating
4.5
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
159
4 Stars
47
3 Stars
9
2 Stars
1
1 Star
9
92%of customers recommend this product.
(
198 out of
216)
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Customer Rating
4
Good fridge, but could have been designed better.
on July 15, 2023
Posted by: PaulB
We have had our fridge for a little over one month and it’s a good fridge. The features are standard, nothing ground breaking. The offset doors are odd to be honest. We’re getting used to it now, but it does leave the interior shelves on the smaller door pretty useless. The shelves on the right hand door also leave something to be desired with the way they are designed. A counter depth fridge should be designed cleverly to maximize storage…I don’t think Frigidaire has successfully achieved this with this fridge. We’ve also been struggling with continuous black sediment from the water and ice dispenser (maybe the carbon from the filter?) even though we followed all instructions to prep and soak the filter before use. The sediment is large and we have not been able to use our water dispenser or ice maker. We called immediately for service and a tech is only now arriving in a couple days.
These are the reasons for 4 stars instead of 5.
These are the reasons for 4 stars instead of 5.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Looks big but is small
on July 18, 2023
Posted by: Ta Ta
Overall it’s a great fridge. It looks big but is deceptively small. Inside the left door are some silly cubbies that hold nothing, so I would just write the left door off for storage as you really can’t Out anything in there. The freezer is also very small.
The only thing we do love is the middle drawer. We use it for meats and cheeses and yogurts for the kids. We also like that it gives cubed ice or shaved ice and there is extra ice in the freezer.
The fridge is an absolute beast and takes up a ton of room. You have to keep it really far out from the cabinets in order to open the door.
Oh, and for some reason, it always alerts u to change the filters even though we just did. It’s very strange.
I wouldn’t buy this fridge again. I’m sure it’s a dream fridge for many, but it isn’t practical as the space inside doesn’t allow for a lot of things. We are going to buy a cheap fridge for the garage so we can put Christmas leftovers in it as there is no room in this fridge to accommodate.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, July 19, 2023
Hi there, valued customer! We are saddened to know that your experience with your refrigerator didn't match your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love It!
on July 24, 2023
Posted by: CarolR
We had a new build and updated the builder appliances... really love this fridge. Perfect size for us. Having the convertible drawer is super handy... no need to open the large drawers for the things we grab the most (cheese, deli meats, etc)
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Not a Counter Depth Fridge
on July 24, 2023
Posted by: ColinW
Like other reviewers have noted, this is not a counter depth fridge as advertised! We purchased the unit with a 4 month delivery and gave the specs to our kitchen designer to build the opening for the unit. All good until we went to install it, and suddenly realize the unit needs to stick out at least 5-6" because of the poor hinge design which allows the door to swing out and bind on the cabinets on either side. It then cuts into the aisle if there is counter across from it. Otherwise, the layout and functionality of the fridge is really nice along with having two ice makers - which is convenient when there lots of people over. We have had issues with the upper ice maker overflowing, freezing into one big ice lump, and jamming - not sure why it does that. It should automatically shut off, but we can override it with the push button controls.
No, I would not recommend this to a friend.
Response from frigidaire.caBy John, Online Outreach Specialist, July 25, 2023
Hello there, ColinW. We appreciate you sharing your feedback on your refrigerator with us. Please know that it's important for us to hear if our products are meeting our consumers expectations, and we hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us at (800) 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Spacious and premium
on July 25, 2023
Posted by: Andy44
I bought this month ago and very pleased with the purchase. It looks premium and very spacious. You would need a little more clearance on the sides for the door to open properly. See photos
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Sleek modern features of this awesome fridge!
on July 25, 2023
Posted by: annav
I've had the fridge for about 3 months now. I love the middle drawer where you have extra storage for extras. Very efficient crisper bins and freezer. Works well for my small family.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge
on July 27, 2023
Posted by: sam456
We bought the fridge a few months ago and finally installed it in our brand new kitchen. It works and looks awesome. Best feature is that the doors are magnetic so the kids can finally use magnetics to hang up their drawings!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge love the drawers & shelves and ice maker there is a lot of space
on July 27, 2023
Posted by: Viva
I bought one month ago it is great fridge love theicemaket
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca