Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
We love the new refrigerator!! It has met all our expectations and above!
on August 22, 2023
Posted by: JonPeg
[This review was collected as part of a promotion.] It was easy to get things set up, just love, live, love the 2 ice makers. The refrigerator is quiet and only can hear something when ice is dropping or filling. Water and ice taste great! I can't believe the difference in the sound compared to the old, 30 year fridge! I read reviews and not sure what people were hearing that say it was too noisy? I love all the nooks and crannies for food.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 31, 2023
Posted by: MandM1
[This review was collected as part of a promotion.] So far I'm pretty happy with this unit. The only thing I have to figure out yet is keeping things from freezing close to the back of the fridge (been playing with the temp to see if that solves it). Otherwise, it can be a little noisy at times, but overall pleased with the unit so far. I love the no handles for the bottom two drawers, especially in my tight kitchen space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator 4 door
on September 2, 2023
Posted by: grma
[This review was collected as part of a promotion.] This was installed after our kitchen remodel in March 2023. The refrigerator has a good layout and allows for plenty of items. The water/ice dispenser is handy. However, the ice continues to be made and gets frozen in bigger chunks. The middle drawer is convienent for cheese and meats.
I couldn't give 5 stars because recently we had a water leak and discovered it was from the blue water line going into the refrigerator was not tighten all the way. My husband was able to tighten it with a wrench. Our contractor told us that comes from the factory, so we are disappointed that was not checked before delivery.
I couldn't give 5 stars because recently we had a water leak and discovered it was from the blue water line going into the refrigerator was not tighten all the way. My husband was able to tighten it with a wrench. Our contractor told us that comes from the factory, so we are disappointed that was not checked before delivery.
Written by a customer while visiting frigidaire.com
Customer Rating
5
this is the 2nd time I've bought this fridge & I'd do it again
on September 14, 2023
Posted by: markwendy123
[This review was collected as part of a promotion.] I bought an earlier version of this same fridge for a house we were selling. And when my current house needed a new fridge, I went back to this one. There is plenty of space. I like the flexibility of the top drawer. Only a few tweaks I would recomend - the ice comes FLYING out of the dispenser (to the point that we often end up with cubes on the floor). Also the top drawer only has a light on the left side, which makes it hard to see things on the far right side. Very minor "complaints" though.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on September 17, 2023
Posted by: Eddie0625
[This review was collected as part of a promotion.] Our salesman at Home Appliance guided us away from the popular LG and Samsung models , telling us that if we want reliability ease of repair, and availablity of service, this was the way to go. No fancy gimmicks that are prone to breaking, this is a solid unit and we love it. Our favorite features are the middle drawer that can be either a freezer or refrigerator and the extra ice maker in the freezer compartment. This is a really nice refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Always Cycling
on September 20, 2023
Posted by: catch2201
[This review was collected as part of a promotion.] This fridge having dual climate and dual ice is making noises non stop. Water filling, ice dumping, fans turning on and off. My old Frigidaire and my Mom's LG are way less noisy.
Response from frigidaire.comBy Angel, Online Outreach Specialist, September 21, 2023
Hello there, Catch2201!
We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention. This is not how we want our customers to feel about their products. I can see that you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention. This is not how we want our customers to feel about their products. I can see that you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 21, 2023
Posted by: Jcpr50
[This review was collected as part of a promotion.] Nice looking fridge, everything seems to work well but some of the noises coming from this fridge a couple times a day sounds like it is possessed.
Almost a dealbreaker.
Almost a dealbreaker.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish fridge
on October 12, 2023
Posted by: designer5381
[This review was collected as part of a promotion.] Looks great and has a large interior food capacity. Only issue is the ice maker is very loud (groans).
Written by a customer while visiting frigidaire.com