Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Average customer rating
4.7
(1,091 Reviews)
Rating breakdown 1,091 reviews
5 Stars
875
4 Stars
152
3 Stars
29
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Customer Rating
3
Always Cycling
on September 20, 2023
Posted by: catch2201
[This review was collected as part of a promotion.] This fridge having dual climate and dual ice is making noises non stop. Water filling, ice dumping, fans turning on and off. My old Frigidaire and my Mom's LG are way less noisy.
Response from frigidaire.comBy Angel, Online Outreach Specialist, September 21, 2023
Hello there, Catch2201!
We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention. This is not how we want our customers to feel about their products. I can see that you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
We apologize for any matters you have experienced with your refrigerator and thank you for bringing it to our attention. This is not how we want our customers to feel about their products. I can see that you are working with our Customer Care Team toward the resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 21, 2023
Posted by: Jcpr50
[This review was collected as part of a promotion.] Nice looking fridge, everything seems to work well but some of the noises coming from this fridge a couple times a day sounds like it is possessed.
Almost a dealbreaker.
Almost a dealbreaker.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish fridge
on October 12, 2023
Posted by: designer5381
[This review was collected as part of a promotion.] Looks great and has a large interior food capacity. Only issue is the ice maker is very loud (groans).
Written by a customer while visiting frigidaire.com
Customer Rating
1
on October 17, 2023
Posted by: Kitchen nightmare
The noise is incredible coming from this appliance
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 18, 2023
Hello, Valued Consumer!
We feel terrible you're having this experience with your refrigerator. We can definitely understand your frustration, but rest assured we’ll do our best to get your concerns addressed. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel
We feel terrible you're having this experience with your refrigerator. We can definitely understand your frustration, but rest assured we’ll do our best to get your concerns addressed. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
MR
on October 23, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] A bit noisey sometimes, but certainly working well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish
on October 23, 2023
Posted by: second fridge in 5 years
[This review was collected as part of a promotion.] This fridge is quite stylish with a spacious interior. I love the fingerprint proof material. The special compartments keep fruits, vegetables and herbs very fresh. The one con is that the icemaker is noisy. It grunts and groans loudly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 25, 2023
Posted by: TCB1
[This review was collected as part of a promotion.] Good fridge. Has lots of space, is relatively quiet. The ice cubes it produces are small and melt quickly. Our middle drawer squeaks loudly while closing it. Called the Frigidaire Service line. Hung up after waiting 30 minutes with no answer. Called again the next day, answered after about 15 minutes. They gave us an appointment for 2 weeks out,said it was the first available. No one showed on the appointment day. I have tried contacting them 2 more times, no answer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
An Iconic Brand Name…
on November 15, 2023
Posted by: Taffy19
[This review was collected as part of a promotion.] My first Frigidaire and it’s a beauty! I was captivated by the sleek design and engineering of this beauty. The water and ice dispenser is handsome and functional with only the items you need there; water, crushed or cubed ice. I love the custom-flex temperature drawer! I can keep whatever I want in there and separately control the temperature from the refrigerator and the freezer. It’s very roomy inside and mine is a counter-depth model. I’m looking forward to many years with my beautiful new Frigidaire, such an iconic brand, looking handsome in my kitchen. Yay!
Written by a customer while visiting frigidaire.com