Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Average customer rating
4.7
(1,090 Reviews)
Rating breakdown 1,090 reviews
5 Stars
874
4 Stars
152
3 Stars
29
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Customer Rating
5
New Fridge
on March 13, 2025
Posted by: Kscott212
[This review was collected as part of a promotion.] This item is awesome love the way it operates and looks in my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on April 11, 2021
Posted by: bcg7
Other than the three service calls in less than a (first) year that never resolved the problem of the unit leaking water I like some features. It is a shame as it really would have fit the bill.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 20, 2021
Thank you for stopping by to share your feedback with us, Grharris!
While we are glad to hear you are happy with some features on your refrigerator, we understand you are experiencing an issue with your refrigerator leaking water and we would like to assist with resolving this issue for you.
So that we can do so, please reconnect with us by phone or chat with us by going to www.frigidaire.com Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
While we are glad to hear you are happy with some features on your refrigerator, we understand you are experiencing an issue with your refrigerator leaking water and we would like to assist with resolving this issue for you.
So that we can do so, please reconnect with us by phone or chat with us by going to www.frigidaire.com Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on May 5, 2022
Posted by: PhilTerry85
[This review was collected as part of a promotion.] We chose this refrigerator mostly for the appearance and that it was one of the only available options that matched our other appliances. I had some concern with space with a counter depth but no issues so far. The layout really maximizes the space it has and makes it easy to arrange things. The flex drawer is great too!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker
on June 6, 2022
Posted by: Sjogy
The ice maker did not work from the day it was installed. We were told there was a recall on it only after installation. We still have no idea when a replacement ice maker might be available.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 7, 2022
Hi, Sjogy!
Yes, the ice maker on this model may be affected with a possible issue. We are unable to provide an exact date for when the replacement ice maker will be available, but we are working closely with our supplier and should know soon. As your appliance is registered with us, we will be contacting you when it arrives and is available for professional installation! Thank you for your patience, and please reach back out to us if you have any further questions.
Best,
Ashton
Yes, the ice maker on this model may be affected with a possible issue. We are unable to provide an exact date for when the replacement ice maker will be available, but we are working closely with our supplier and should know soon. As your appliance is registered with us, we will be contacting you when it arrives and is available for professional installation! Thank you for your patience, and please reach back out to us if you have any further questions.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Defective Model
on June 26, 2022
Posted by: HC0202
[This review was collected as part of a promotion.] This model has a serious defect that has called it to be recalled on March 31, 2022.
Response from frigidaire.comBy Online Outreach Specailist, June 28, 2022
Thank you for connecting with us, Heather. We understand your concerns, and your safety is of utmost importance. We are working with internal and external partners to resolve this as quickly as possible. The icemakers are being replaced free of charge, and we are committed to keeping you updated and resolving this matter. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best 4 door refrigerator!
on July 14, 2022
Posted by: Mij B
[This review was collected as part of a promotion.] I love my new Frigidaire 4 door refrigerator so much, I ordered a 2nd one for my basement! Easy to clean, versatile adjustable shelves, and the large tray drawer can be converted to freeze, if needed. Water, cubed and crushed ice through door is easy to use and keep clean, since there are no unneeded grooves or crevices. Great buy!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 14, 2022
Posted by: Big boobs
[This review was collected as part of a promotion.] I’m really enjoying my new frig, it’s kinda hard to pull open the freezer. Have always had a side by side so much easier to open and close. It has a recall on ice maker so will be glad to get that fixed so I can use it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely love my new refrigerator!
on July 15, 2022
Posted by: ElatedFamily
[This review was collected as part of a promotion.] It looks fancy - I love the handles and the taller opening on the ice/water dispenser. We have the flexible drawer set to refrigerator temperature and love the extra space for SO many things. It's also more quiet that our previous refrigerator (which was only 2 years old). Can't say enough, it's perfect!
Written by a customer while visiting frigidaire.com