Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful Appliance
on March 13, 2024
Posted by: Warpweft
[This review was collected as part of a promotion.] So far I am thrilled with this purchase. Dual Icemakers and external water/ice cubes/crushed ice dispenser make my life easy. The middle flexible drawer is still to be decided. Lovely design. Lots of places to make my groceries organized in their optimal temps.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Garbage do not buy
on November 27, 2024
Posted by: Dbrooks257
Garbage eight months old stopped working, wasted all of our food
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 29, 2024
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on February 2, 2025
Posted by: LaceeHardie
[This review was collected as part of a promotion.] We just purchased our first Frigidaire and so far we love it. The quality of the fridge is very well made and it also looks great in our kitchen. The fridge or freezer option for the middle pull out drawer is convenient as well. I would recommend Frigidaire to anyone in the market.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on March 13, 2025
Posted by: Kscott212
[This review was collected as part of a promotion.] This item is awesome love the way it operates and looks in my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is our 3rd Fridge of this model, we LOVE it!
on August 21, 2025
Posted by: CoastalChick
[This review was collected as part of a promotion.] It’s not our 3rd because of it breaking, the last 2 times we sold our houses it was a condition of the sale! Everyone loves this fridge. It’s the center drawer we love and the 2 ice makers. We did have an issue with the upper ice maker in the last one after 4 years, not the lower one. We LOVE being able to bag up ice for entertaining and in the ice chest. The other feature we love is the snack section in the upper fridge. We just gutted a home and are getting ready to move in, we purchased all of our appliances with this brand.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2025
Hi there. We love hearing this! Thank you for being such a loyal Frigidaire customer and for choosing our appliances again for your new home. We’re so glad the dual ice makers, center drawer, and snack section have been such a hit for you and your family. Your feedback means a lot, and we’re honored to be part of your kitchens over the years. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is the best refrigerator ever!
on October 14, 2025
Posted by: plooney
[This review was collected as part of a promotion.] We splurged and bought this refrigerator a few years ago for our new condo. I loved it so much. The water and ice worked perfectly. The inside was well lit and roomy. The extra draw was perfect for cold cuts and cheeses. And the freezer had extra ice and lots of space! So when we decided to upgrade our kitchen, I knew that I was going to buy the exact same refrigerator that I had. No upgrade needed!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on April 11, 2021
Posted by: bcg7
Other than the three service calls in less than a (first) year that never resolved the problem of the unit leaking water I like some features. It is a shame as it really would have fit the bill.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 20, 2021
Thank you for stopping by to share your feedback with us, Grharris!
While we are glad to hear you are happy with some features on your refrigerator, we understand you are experiencing an issue with your refrigerator leaking water and we would like to assist with resolving this issue for you.
So that we can do so, please reconnect with us by phone or chat with us by going to www.frigidaire.com Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
While we are glad to hear you are happy with some features on your refrigerator, we understand you are experiencing an issue with your refrigerator leaking water and we would like to assist with resolving this issue for you.
So that we can do so, please reconnect with us by phone or chat with us by going to www.frigidaire.com Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator!
on May 5, 2022
Posted by: PhilTerry85
[This review was collected as part of a promotion.] We chose this refrigerator mostly for the appearance and that it was one of the only available options that matched our other appliances. I had some concern with space with a counter depth but no issues so far. The layout really maximizes the space it has and makes it easy to arrange things. The flex drawer is great too!
Written by a customer while visiting frigidaire.com