Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,280 Reviews)
Rating breakdown 1,280 reviews
5 Stars
1,034
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
4
Great fridge - terrible noise!
on September 25, 2022
Posted by: Jen in Raleigh
We have had this fridge for nearly a year. Almost since the beginning it makes a terrible, grinding noise intermittently. It seems to be getting louder over time. Not sure if it is related to the cooling cycles or ice maker but it is very annoying especially for an appliance at this price pint. We love everything else about this fridge except that.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding fridge!
on September 26, 2022
Posted by: K gals
[This review was collected as part of a promotion.] We are thrilled with our new refrigerator! There is a lot of space and extra drawer that allows you to change it to use as an extra beverage space or use as an additional fridge space. The freezer is really large too. You wont be disappointed. I highly recommend this product!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on September 26, 2022
Posted by: Love2022
[This review was collected as part of a promotion.] I have had the refrigerator about an month. My only issue is the freezer drawer and the slow flow of water in the door. Sometimes the ice shelf in the freezer sticks and is difficult to open. There is a ton of refrigerator space. Overall, great refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge
on September 26, 2022
Posted by: Dfishing
[This review was collected as part of a promotion.] Came with dented front door. Dent in back and ice maker leaking. Valve gone on fridge.
Called about so many issues already on new appliance. Sending new fridge.
Called about so many issues already on new appliance. Sending new fridge.
Response from frigidaire.comBy Online Outreach Specialist, September 27, 2022
Hi, Dfishing! Thank you for sharing your experiences with us. We are terribly sorry to hear you have not had the best experience with our brand. We strive to provide a quality appliance, and it seems we missed the mark this time. We are glad to hear that you are receiving a new refrigerator. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. We are always happy to help! -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Can Be Deceiving
on September 28, 2022
Posted by: gigi33
[This review was collected as part of a promotion.] Love our new Frigidaire Professional Refrigerator! It seems to have endless nooks & crannies to fit all your food in both the refrigerator & freezer! Great visibility in the refrigerator & a place for everything! Just entertained & the flex drawer was invaluable & provided the extra space for larger trays! So, so happy with our choice! Everyone who comes in says, “what a beautiful refrigerator!”
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 1, 2022
Posted by: Dogster22
[This review was collected as part of a promotion.] We have been very pleased with the performance of our new Frigidaire. This purchase was made back in March, which has given us ample time to evaluate. The wife loves the fingerprint free finish and the roomy interior. The water and ice dispenser works great, and the auxiliary ice maker in the freezer department comes in handy when extra ice is needed. Overall, we are very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the layout and the look, a bit noisy
on October 1, 2022
Posted by: MikeC23
[This review was collected as part of a promotion.] We love our new refrigerator. It has a great look and the design is fantastic with the movable selves and the middle drawer. It is much noisier than our previous GE refrigerator. You can hear it humming while eating in the kitchen or watching TV in the living room.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 3, 2022
We are glad you are loving your new refrigerator overall. Your refrigerator is high-efficiency and may introduce unfamiliar sounds. Your mode has a modern high-efficiency compressor that runs much faster than older models. As a result, the compressor may have a high-pitched hum or pulsating sound. Also, the motorized damper may produce a light humming during operation.
For an explanation of the normal operating sounds your unit may make, please see page 36 in the Use and Care Guide. If you should have any additional concerns, please chat with us via Frigidaire.com. We are here to help. -Bianca
For an explanation of the normal operating sounds your unit may make, please see page 36 in the Use and Care Guide. If you should have any additional concerns, please chat with us via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 1, 2022
Posted by: NotHappy47
[This review was collected as part of a promotion.] Nice product, a bit pricey but over all after 2 weeks it seems to do what we need.
Written by a customer while visiting frigidaire.com