Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Average customer rating
4.7
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
884
4 Stars
152
3 Stars
29
2 Stars
11
1 Star
24
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Stainless Steel
Customer Rating
4
Nice refrigerator
on September 26, 2022
Posted by: Love2022
[This review was collected as part of a promotion.] I have had the refrigerator about an month. My only issue is the freezer drawer and the slow flow of water in the door. Sometimes the ice shelf in the freezer sticks and is difficult to open. There is a ton of refrigerator space. Overall, great refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge
on September 26, 2022
Posted by: Dfishing
[This review was collected as part of a promotion.] Came with dented front door. Dent in back and ice maker leaking. Valve gone on fridge.
Called about so many issues already on new appliance. Sending new fridge.
Called about so many issues already on new appliance. Sending new fridge.
Response from frigidaire.comBy Online Outreach Specialist, September 27, 2022
Hi, Dfishing! Thank you for sharing your experiences with us. We are terribly sorry to hear you have not had the best experience with our brand. We strive to provide a quality appliance, and it seems we missed the mark this time. We are glad to hear that you are receiving a new refrigerator. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. We are always happy to help! -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Can Be Deceiving
on September 28, 2022
Posted by: gigi33
[This review was collected as part of a promotion.] Love our new Frigidaire Professional Refrigerator! It seems to have endless nooks & crannies to fit all your food in both the refrigerator & freezer! Great visibility in the refrigerator & a place for everything! Just entertained & the flex drawer was invaluable & provided the extra space for larger trays! So, so happy with our choice! Everyone who comes in says, “what a beautiful refrigerator!”
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 1, 2022
Posted by: Dogster22
[This review was collected as part of a promotion.] We have been very pleased with the performance of our new Frigidaire. This purchase was made back in March, which has given us ample time to evaluate. The wife loves the fingerprint free finish and the roomy interior. The water and ice dispenser works great, and the auxiliary ice maker in the freezer department comes in handy when extra ice is needed. Overall, we are very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the layout and the look, a bit noisy
on October 1, 2022
Posted by: MikeC23
[This review was collected as part of a promotion.] We love our new refrigerator. It has a great look and the design is fantastic with the movable selves and the middle drawer. It is much noisier than our previous GE refrigerator. You can hear it humming while eating in the kitchen or watching TV in the living room.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 3, 2022
We are glad you are loving your new refrigerator overall. Your refrigerator is high-efficiency and may introduce unfamiliar sounds. Your mode has a modern high-efficiency compressor that runs much faster than older models. As a result, the compressor may have a high-pitched hum or pulsating sound. Also, the motorized damper may produce a light humming during operation.
For an explanation of the normal operating sounds your unit may make, please see page 36 in the Use and Care Guide. If you should have any additional concerns, please chat with us via Frigidaire.com. We are here to help. -Bianca
For an explanation of the normal operating sounds your unit may make, please see page 36 in the Use and Care Guide. If you should have any additional concerns, please chat with us via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 1, 2022
Posted by: NotHappy47
[This review was collected as part of a promotion.] Nice product, a bit pricey but over all after 2 weeks it seems to do what we need.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good! - Frigidaire Professional
on October 2, 2022
Posted by: ChrisDonG
[This review was collected as part of a promotion.] We purchased this as our son has the same exact fridge. So far, we are very satisfied. After some minor issues on delivery, the purchase has been great! Makes plenty of ice! Plenty of room for a countertop depth fridge. Sleek look and build looks great. We will see how it holds up. Replaced a Samsung fridge, and we could not be happier with our purchase so far. Not a inexpensive fridge and because of that, we hope we got what we paid for. So far, yes we did. Call us back in about 10 years, for a further update! We hope!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 11, 2022
Hi, ChrisDonG!
We're so happy to hear this fridge is working great for you so far! Features like the adjustable shelving and CustomFlex Temp Drawer ensure you can customize it to fit your needs, so this model is a great option for any size family. Thank you for sharing your experience! We look forward to more of your feedback come 2032! ;)
Best,
Ashton
We're so happy to hear this fridge is working great for you so far! Features like the adjustable shelving and CustomFlex Temp Drawer ensure you can customize it to fit your needs, so this model is a great option for any size family. Thank you for sharing your experience! We look forward to more of your feedback come 2032! ;)
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge, could use a little more shelf height
on October 3, 2022
Posted by: Stephen S
[This review was collected as part of a promotion.] We bought this refrigerator because of the reliability of the frigidaire brand along with the commercial look. We have had no issues so far and we really enjoy the customizable middle drawer for storing drinks and larger food items. The shelves could use a little more height but otherwise no complaints here.
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 25, 2022
Hi there, Stephen S! Your satisfaction with your new 4 Door French Door refrigerator has us in a jubilant mood! It's wonderful to learn that your refrigerator is working efficiently and that the middle drawer is proving to be a delight to you and your family. We make it our mission to create beneficial products that look great in your home and are energy efficient. Thanks for being part of the Frigidaire family and we hope you consider us for any of your future product needs. - Damon
Written by a customer while visiting frigidaire.com