Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Flexible Features!
on May 16, 2020
Posted by: Chefjohn12
[This review was collected as part of a promotion.] Purchasing the Frigidaire Professional is the best decision I have made this year. I am a classically trained chef, and the most important thing to me is that my ingredients are the best they can possibly be. Now I have a refrigerator that keeps them that way! My favorite features are the crispers, which are not just plastic drawers, they actually work to keep my fruits and vegetables fresh! I also love the adjustable shelves to accommodate different sized containers. Amazing addition to my kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator
on May 18, 2020
Posted by: KMW1959
[This review was collected as part of a promotion.] We couldn’t be happier. The ice and water on the door is great, but the extra door makes is easy for the kids to grab juice and water without help from us.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dream fridge!
on May 20, 2020
Posted by: AshleyNicole
[This review was collected as part of a promotion.] So much space! I love how easy it is to rearrange the different compartments to fit my needs. Love the little compartments that are in the “floor” of the fridge. Such a good idea to have used that otherwise unusable space to put in little shallow “drawers”. The freezer has an optional extra ice compartment which is going to be perfect for all our summer cookouts. Very happy with this fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing fridge
on May 24, 2020
Posted by: Michael889
I never thought that I would be so excited about a fridge. I am loving it. Great investment for my kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design, so much storage!
on May 25, 2020
Posted by: Brandi0252
[This review was collected as part of a promotion.] I love the middle drawer (it can be a freezer or a refrigerator), and I love having 2 ice makers! So versatile and so much storage, with a sleek design!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super Sleek Design!
on July 6, 2020
Posted by: Ashley Bee
[This review was collected as part of a promotion.] If you are looking to add some style to your kitchen this fridge is sleek & beautiful! The 4 doors are great for storage. The middle drawer is a great touch and is easy for my little kids to stash their snacks in. I really like how the door selves are easily adjustable making it easy to organize! Buy now!
Written by a customer while visiting frigidaire.com
Customer Rating
1
control panet malfunction
on July 8, 2022
Posted by: Disappointed Carol
The control panel quit working 19 months after purchase. Ice make quit working first, then the temperature began fluctuating between freezing the food in the refrigerator or going above 40 F. The parts have been on back order for 4 months. So frustrating to think I purchased a great refrigerator only to have it sitting in storage at the dealer's shop while I use my old refrigerator. Frigidaire/Electrolux should be ashamed!
Response from frigidaire.comBy Kiara, Online Outreach Specialist, July 14, 2022
Hello Valued Customer! Thank you for your review! We'd really like an opportunity to research more about your experience and review the options available to resolve this. Be on the lookout for an email from us to explore the options available to get this resolved. We appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker issue
on August 31, 2023
Posted by: Ree117
I wish I would've read these reviews before I purchased this refrigerator. I thought i was buying a high quality appliance. I actually love the design and for the 1st year I loved it except for the tiny groves inside that are impossible to clean and it's loud. After @18 months the ice maker stopped working and will cost several hundred to fix. Frigidaire do better, no excuse your products should last longer than a year! I'm contemplating not fixing the ice maker and just buying a counter top maker for a lot less. And I no longer think Frigidaire is a good quality product after reading all these reviews.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2023
Hello there. We're sorry to hear you feel this way. We want you to know that you matter to us as a customer, and we are going to do our best to assist you. We understand the need to have your unit fixed. However, we hope that you can recognize that once your appliance is outside of the manufacturer's warranty, the help we can offer becomes limited. If you need any assistance, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com