Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
4
Stylish, professional looking refrigerator
on October 1, 2025
Posted by: Richh68
[This review was collected as part of a promotion.] This counter depth refrigerator looks great. Modern industrial handles and smudge proof finish have improved the look of our kitchen. There are two ice makers and a very convenient middle drawer that can be used as a freezer or a refrigerator. We’ve had this refrigerator for two weeks and so far it has performed perfectly. With all the feats and technology there is always a worry about something going wrong.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 3, 2025
Thank you for sharing your positive experience with your new counter-depth refrigerator, Richh68! We’re glad to hear that the modern industrial handles and smudge-proof finish have enhanced the look of your kitchen. It’s great that you’re enjoying the flexibility of the two ice makers and the convenient middle drawer. We understand that with all the features and technology, concerns can arise, but we’re happy to hear it has been performing perfectly during these first two weeks. Should you have any questions or need assistance in the future, please don’t hesitate to reach out. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great design
on October 3, 2025
Posted by: Buko
[This review was collected as part of a promotion.] I’m very impressed on how much storage and options are in this counter depth unit. Start with the offset doors that make up for the door storage that is usually lost to the door water/ice dispenser. The ease of changing the water filter. The multi function freezer/refrigerator drawer. The inclusion of an additional ice maker in the freezer. The exterior design is very attractive and eliminates unnecessary drawer handles. Overall a great use of space.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 6, 2025
We’re so glad to hear that you’re enjoying your new refrigerator and all the thoughtful design features it offers! It’s wonderful to know the storage layout, flexible drawer options, and overall functionality are making a difference in your kitchen. We take pride in creating appliances that blend smart design with everyday convenience, and your feedback truly highlights that goal. If you ever have any questions or need further assistance, please don’t hesitate to reach out to us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on October 10, 2025
Posted by: TNTracy
[This review was collected as part of a promotion.] Love my new Frigidaire Professional! It fits so nicely in the space and looks very upscale! Love the inside space and the dual Ice makers!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 13, 2025
Hi, Tracy! Thank you for sharing your excitement about your new Frigidaire Professional refrigerator! We’re so happy to hear it fits perfectly and adds an upscale touch to your space. It’s wonderful that you’re enjoying the spacious interior and the convenience of the dual ice makers!
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on October 11, 2025
Posted by: BWsFridge
[This review was collected as part of a promotion.] Love our new refrigerator. Sleek design, quieter, more efficient, the best!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 12, 2025
Posted by: Aspurr33
[This review was collected as part of a promotion.] We upgraded from a 1994 classic refrigerator to this. The dual ice maker is a game changer. The water filter and air filter keep it smelling fresh, and the ice and water tasting great!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 14, 2025
Thank you for sharing your experience with the 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator! Upgrading from a 1994 classic must feel like a big leap, and we’re so glad to hear you’re enjoying the benefits—especially the dual ice maker and the fresh-tasting water and ice. It’s great to know the built-in filters are keeping everything fresh and clean.
We appreciate your feedback and hope you continue to love your new refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We appreciate your feedback and hope you continue to love your new refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 14, 2025
Posted by: Frigi review
[This review was collected as part of a promotion.] I’ve only had the refrigerator for approximately 3 weeks, however, so far,I’m happy with it. It runs quite and keeps everything the temperature it’s set at.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 15, 2025
Thank you for taking the time to share your feedback! We’re so pleased to hear that you’re enjoying your new refrigerator and that it’s keeping everything at the perfect temperature while running quietly. It’s great to know it’s meeting your expectations so far. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on October 14, 2025
Posted by: Dieseldave1980
[This review was collected as part of a promotion.] Very satisfied with our refrigerator.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 15, 2025
Hello, Dieseldave1980! We’re so glad to hear that you’re very satisfied with your Frigidaire refrigerator! It’s great to know it’s meeting your needs and performing well in your home. Thank you for sharing your feedback and for choosing Frigidaire!
If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on October 16, 2025
Posted by: IGrutz
[This review was collected as part of a promotion.] We love this refrigerator! The 2 ice makers are great to have and the adjustable shelves in the door are really helpful!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 20, 2025
Thank you for your wonderful review of the 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator! We’re so glad to hear that you’re enjoying the convenience of the dual ice makers and the adjustable shelves — they really do make a difference in organizing your fridge space.
We appreciate your feedback and are happy to know the fridge is meeting your needs! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We appreciate your feedback and are happy to know the fridge is meeting your needs! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com