Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Simply beautiful
on August 20, 2025
Posted by: Renee NY
[This review was collected as part of a promotion.] We really love this refrigerator. A lot of thought was put into the design. From the flex drawer to the small sliding pockets for cold cuts or snacks and the ability to make extra ice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2025
Thank you so much for your kind words, Renee, NY! We're thrilled to hear that you love your Frigidaire refrigerator and appreciate the thoughtful design features like the flex drawer, sliding pockets, and extra ice-making capability. Our team works hard to create appliances that make life easier and more enjoyable, so it’s wonderful to know those efforts are making a difference for you. If you ever need anything, we're here to help!
You may reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
You may reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Soft Closing Doors
on August 22, 2025
Posted by: DollyKat
[This review was collected as part of a promotion.] I like my new refrigerator. My favorite feature is the soft closing doors
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 22, 2025
We’re so glad to hear you’re enjoying your new 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator! The soft-closing doors are such a great feature, and we’re happy they’re your favorite. Thank you for sharing your experience! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Luxurious refrigerator
on August 22, 2025
Posted by: G H G
[This review was collected as part of a promotion.] We love our new Frigidaire. It’s extremely well structured and thought through. We love the drawer with its adjustable temperature. If I would change anything it would be the spout of the ice maker - it’s a little too wide and therefore it always spills over the edge of the glass. I use a large container now to avoid the spilling.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2025
Thank you so much for your detailed feedback, G H G! We’re thrilled to hear that you love the overall design and features of your new Frigidaire, especially the adjustable temperature drawer. We appreciate your input about the ice maker spout and understand how that could be frustrating. Your suggestion is valuable, and we’ll be sure to share it with our product team for future improvements. In the meantime, if you need any tips or assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Fridge
on August 23, 2025
Posted by: jefowl0817
[This review was collected as part of a promotion.] I love the layout of this fridge! The flex drawer is a game changer. Such an advantage having that.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2025
Posted by: Ricky Detjens
[This review was collected as part of a promotion.] Runs great looks good
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great item however ice dispenser scratches
on August 27, 2025
Posted by: Tenet
[This review was collected as part of a promotion.] Everything is great except for the push panel on the ice dispenser seems to scratch easily. Minor paint flaw on a brand new unit and the sales store are unable to provide a small bottle of touch up paint???
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2025
Hi there. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying your new refrigerator overall. We’re sorry to learn about the scratches on the ice dispenser panel and the minor paint flaw on your new unit. While touch-up paint is not typically provided through retailers, we’d be happy to review available solutions and options for you. Please reach out to us directly by calling 1-800-374-4432 (Monday–Friday, 8:30am–8pm EST) with your model and serial number so we can assist you further.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 27, 2025
Posted by: RickWC
[This review was collected as part of a promotion.] Our new refrigerator works great. Compared to the old one, it's like night and day. Thank you for taking care of us. I have great faith in the Fridgidaire Company.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 28, 2025
Thank you so much for your kind words! We're thrilled to hear that your new refrigerator is such a big upgrade and that you're happy with its performance. We truly appreciate your trust in Frigidaire and are glad we could take care of you. Enjoy your new fridge! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on August 28, 2025
Posted by: KenG0006
[This review was collected as part of a promotion.] My 15 year old Whirlpool bit the dust; so, I went looking for a replacement. I needed a fridge that was nearly the same size as the Whirlpool as it's built in. Saw a Whirlpool that was essentially the same as the one that died. Then I saw this Frigidaire. Yeah, it was a bit more expensive but it was well worth it. I have to tip my hat to the people who designed this unit. It just has SO many advantages, bells & whistles over the other refrigerators we looked at. Just a well designed piece of equipment. Oh, and the stainless steel is FINGER PRINT PROOF! Believe me. You cannot be disappointed with this fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2025
Thank you for choosing Frigidaire and for sharing your thoughtful feedback, KenG0006. We’re delighted to hear that your new refrigerator has exceeded your expectations with its thoughtful design and features, including the fingerprint-proof stainless steel finish. It’s great to know that the upgrade has been well worth it! If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and are here to assist you. Thank you again for your trust in Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com