Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Great Refrigerator
on August 6, 2025
Posted by: aloss
[This review was collected as part of a promotion.] This fridge is exactly what we wanted. The shelving options are amazing, and being able to use all of the features without having to connect it to an app or wifi is great. We love the simple easy to use controls.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 8, 2025
That’s awesome to hear! Sounds like the fridge is a perfect match for your needs—flexible shelving, no app hassle, and simple controls make all the difference. If you ever have questions down the line, don’t hesitate to reach out via Frigidaire.com live chat or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Non-Committal in the best way.
on August 6, 2025
Posted by: JayGags
[This review was collected as part of a promotion.] Our new Frigidaire fridge is a fantastic addition to our home. We absolutely love the versatile middle drawer, which easily adapts to our changing weekly needs, offering incredible flexibility.
The small storage compartments under the produce drawers are pure genius – perfect for yogurts, cheese sticks, and deli meats, keeping them organized and easily accessible.
Overall, this fridge is a well-designed, adaptable, and incredibly convenient appliance that we highly recommend!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 6, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that your new Frigidaire fridge is such a fantastic addition to your home. The versatile middle drawer and clever storage compartments are indeed designed to make life easier, so it’s great to know you’re loving those features.
Your recommendation means a lot to us, and we’re happy the fridge is helping keep your food organized and accessible. If you ever need any tips or support, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Your recommendation means a lot to us, and we’re happy the fridge is helping keep your food organized and accessible. If you ever need any tips or support, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious, Sleek, and Surprisingly Quiet – Love Our New Frigidaire!
on August 6, 2025
Posted by: SQ2019
[This review was collected as part of a promotion.] We recently purchased our new Frigidaire refrigerator, and it has exceeded every expectation! From the sleek stainless-steel design that instantly elevated our kitchen to the spacious interior that easily fits groceries for our entire household, this appliance delivers in both style and functionality.
One of my favorite features is how quietly it runs—you almost forget it’s on! The adjustable shelves and deep door storage make organizing a breeze, and the LED lighting is a nice touch that makes everything easy to find.
We truly feel like part of the Frigidaire family now and are so pleased with our choice. Thank you for designing a product that meets real household needs with such thought and quality. Highly recommend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 7, 2025
Hi there. Wow—thank you so much for the kind words! We’re thrilled to hear your new refrigerator has exceeded expectations in both style and function. From the quiet performance to the thoughtful storage and LED lighting, we’re so glad it’s making a real difference in your home. Welcome to the Frigidaire family—we’re honored to be a part of your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire counter depth french door pro style refrigerator
on August 7, 2025
Posted by: LeslieLCD
[This review was collected as part of a promotion.] We bought this for the layout of the refrigerator section which we really like. It’s great to get to most of what we need by opening one door. We also like that we don’t have to open two doors to get to the meat and deli section. We love how the refrigerator door ice and water dispenser works. Easy, smooth, quiet. There are two reasons I rated this as average. One is that this refrigerator makes a lot of noises. Our kitchen is open to our family room and with wood floors and smooth walls, these sounds are annoying when trying to watch a movie. The other is that the freezer ice maker was not installed properly. When we pushed the button to turn it off, the ice maker fell out. We could not reinstall it ourselves and had to call for service. Until service came out, we had to be very careful opening the freezer door as the fallen ice maker would move and it would take us 20 minutes to get the drawer closed again. Also, the freezer storage is quite small and we needed to turn off the freezer ice maker so we could use that area forstorage.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2025
Hi, Leslie. We’re glad to hear you enjoy the refrigerator’s layout, the convenience of the deli section access, and the smooth operation of the ice and water dispenser. We’re sorry, however, for the noise concerns and the issue with your freezer ice maker installation. We understand how frustrating these experiences can be, especially in an open-concept space. Your feedback is valuable, and we’ll share it with our product team to help improve future designs. We’re also happy to hear service was able to assist with the ice maker installation. Thank you for taking the time to share both the positives and areas where we can improve. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful new refrigerator!
on August 7, 2025
Posted by: AJCalabrese
[This review was collected as part of a promotion.] We had to replace our LG fridge and had doubts we could find something we liked as much. But, our new Frigidaire is not only as good, it is even quite better! We love the third drawer that converts from fridge to freezer. Absolutely everything is perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: Dels Frig
[This review was collected as part of a promotion.] Excellent choice. Very well-built cabinet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!
on August 9, 2025
Posted by: DaleNM
[This review was collected as part of a promotion.] We purchased a new house and it came with the Frigidaire Professional refrigerator already here. So it wasn't ours to choose. But so far I am very please with this refrigerator!! Dual ice makers, lots of way to rearrange shelving on the doors as well as inside. The versatile middle draw that can be used for 4 (or 5) different things, from some additional freezer space, to keeping drinks cold and everything in between.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2025
Hi, Dale. We’re glad to hear you’re pleased with your Frigidaire Professional refrigerator and that you’re enjoying the dual ice makers, flexible shelving, and versatile middle drawer. It’s great to know it’s fitting well into your new home. Thank you for sharing your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on August 9, 2025
Posted by: Milaw
[This review was collected as part of a promotion.] Meets all of our needs, and plenty of room for all the things a busy sports mom needs to keep in stock!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2025
Hi there. We’re thrilled to hear your refrigerator meets all your needs and offers plenty of room for everything a busy sports mom needs to keep stocked! Thank you for sharing your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com