Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Love it!
on July 23, 2025
Posted by: JBB66
[This review was collected as part of a promotion.] It is sleek & functions very well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. Thanks for the great feedback! We’re glad to hear your appliance is both sleek and performing well — exactly what we aim for.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 24, 2025
Posted by: Blzzard
[This review was collected as part of a promotion.] The coldest drinks I have ever had and I’m 70 years old. Thanks for the awesome appliance!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 25, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your new refrigerator and that you're happy with the unit overall. Your satisfaction is our top priority.
If you need any further assistance or have questions in the future, please don't hesitate to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire and for sharing your positive experience! - Maria
If you need any further assistance or have questions in the future, please don't hesitate to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire and for sharing your positive experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we needed, with so many thoughtful design details!
on July 24, 2025
Posted by: debf466
[This review was collected as part of a promotion.] This fridge isn't just beautiful to look at, it's got so many details I just love!!! I'm adding photos below because a written review doesn't quite cut it.
1. The door layout -- unlike other french door refrigerators, this one allows you to reach most of the fridge with only one door open, which is more energy efficient, not to mention space-conscious. If you already need a counter-depth appliance, chances are you don't have a ton of room to open two doors at the same time just to get out one or two items. It makes sense that it's the right side too because the water and ice dispenser are on the left, which means most of the items you'd need are already in the right side door panel storage, or inside the body of the fridge.
2. Storage for flat-pack deli items -- LOVE THIS! We use a lot of cheese and packages of lunch meat, and in our last refrigerator, they would slide around in the center drawer, getting hidden by other things, so we'd accidentally buy too much because we thought we'd run out. Being able to keep them here also means we don't have to open the center drawer as frequently, and since we use that for storing meat at a colder temp, that's important.
3. Expandable, customizable door storage - LOVE this. I can adjust the width of one of the shelves as-needed, as well as the height and left/right position of all of the compartments. So if I ever have a tall bottle that needs storage, I can rearrange things accordingly without any difficulty.
4. Adjustable shelf - same as above. If i have some frequent-use items I want easily accessible, but that don't need a lot of room above them, I can store them on the narrow part of the shelf behind items of mixed heights, OR I can expand the shelf if I need more depth.
5. Separate, multi-use center drawer -- for me this was a non-negotiable. Having had a fridge before with this feature, I was not going to give it up, and this one is fantastic. Separately lit, three different settings with a lock feature, this drawer is a godsend.
6. TWO ICE-MAKERS!!!! I love having the handy in-door ice maker (which works very well by the way, not loud either), and a larger one we can use for getting lots of ice at one time. What's great is you can shut off the one in the freezer if you need more space, and use the bucket for storing other items. If you eat a lot of frozen pizza, you may not like the layout of the freezer, but we don't, so it's perfect for us!
7. Hidden settings inside the door -- our old fridge had all the settings on the outside, and it was very easy for someone to accidentally raise or lower the temp and turn off the ice maker just by cleaning the panel! We had several instances where this happened, and we didn't figure it out until after it had caused a problem. These are on the inside of the door, and much harder to accidentally change. They also provide much more information at a glance, which is great!
8. Fingerprint resistant surface -- Our refrigerator gets touched a LOT, but multiple people, and you wouldn't really know it with this one! It's not fingerprint PROOF, but boy does it stay clean-looking longer, and a quick wipe with a damp cloth takes it back to like-new.
1. The door layout -- unlike other french door refrigerators, this one allows you to reach most of the fridge with only one door open, which is more energy efficient, not to mention space-conscious. If you already need a counter-depth appliance, chances are you don't have a ton of room to open two doors at the same time just to get out one or two items. It makes sense that it's the right side too because the water and ice dispenser are on the left, which means most of the items you'd need are already in the right side door panel storage, or inside the body of the fridge.
2. Storage for flat-pack deli items -- LOVE THIS! We use a lot of cheese and packages of lunch meat, and in our last refrigerator, they would slide around in the center drawer, getting hidden by other things, so we'd accidentally buy too much because we thought we'd run out. Being able to keep them here also means we don't have to open the center drawer as frequently, and since we use that for storing meat at a colder temp, that's important.
3. Expandable, customizable door storage - LOVE this. I can adjust the width of one of the shelves as-needed, as well as the height and left/right position of all of the compartments. So if I ever have a tall bottle that needs storage, I can rearrange things accordingly without any difficulty.
4. Adjustable shelf - same as above. If i have some frequent-use items I want easily accessible, but that don't need a lot of room above them, I can store them on the narrow part of the shelf behind items of mixed heights, OR I can expand the shelf if I need more depth.
5. Separate, multi-use center drawer -- for me this was a non-negotiable. Having had a fridge before with this feature, I was not going to give it up, and this one is fantastic. Separately lit, three different settings with a lock feature, this drawer is a godsend.
6. TWO ICE-MAKERS!!!! I love having the handy in-door ice maker (which works very well by the way, not loud either), and a larger one we can use for getting lots of ice at one time. What's great is you can shut off the one in the freezer if you need more space, and use the bucket for storing other items. If you eat a lot of frozen pizza, you may not like the layout of the freezer, but we don't, so it's perfect for us!
7. Hidden settings inside the door -- our old fridge had all the settings on the outside, and it was very easy for someone to accidentally raise or lower the temp and turn off the ice maker just by cleaning the panel! We had several instances where this happened, and we didn't figure it out until after it had caused a problem. These are on the inside of the door, and much harder to accidentally change. They also provide much more information at a glance, which is great!
8. Fingerprint resistant surface -- Our refrigerator gets touched a LOT, but multiple people, and you wouldn't really know it with this one! It's not fingerprint PROOF, but boy does it stay clean-looking longer, and a quick wipe with a damp cloth takes it back to like-new.
FINALLY, it's quiet. All refrigerators make some noise, but this one is much quieter than any I've owned, even the ice-maker dropping ice is a little quieter than I'm used to.
All in all, a fabulous product--cannot recommend highly enough!
Written by a customer while visiting frigidaire.com
Customer Rating
5
NICE
on July 25, 2025
Posted by: Freezer111
[This review was collected as part of a promotion.] So far so good, only been a couple of weeks but very pleased. The ice maker cold be a little quicker but its what I expected about the same speed as my last frige.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great so far
on July 28, 2025
Posted by: Richard Grindstaff
[This review was collected as part of a promotion.] Had for a few weeks and so far it has worked well.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 28, 2025
Thank you for your feedback! We’re glad to hear your 4-door French door refrigerator has been working well so far. If you ever need any assistance, please don’t hesitate to reach out. You can send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on July 28, 2025
Posted by: Skunk Ape
[This review was collected as part of a promotion.] I really like all the features of the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator!!
on July 29, 2025
Posted by: NRiley
[This review was collected as part of a promotion.] I had this refrigerator installed last week and love how there’s so much flexibility in how the shelves are adjusted to fit my needs.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
Thank you for your feedback! We're so glad to hear you're enjoying your new refrigerator and finding the adjustable shelving helpful for your needs. That flexibility is one of the features we’re proud to offer.
If you ever have any questions or need further assistance, feel free to reach out to us through Live Chat at Frigidaire.com, or give us a call at 1-800-374-4432. We’re available Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
If you ever have any questions or need further assistance, feel free to reach out to us through Live Chat at Frigidaire.com, or give us a call at 1-800-374-4432. We’re available Monday through Friday, from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
We Love It!
on July 29, 2025
Posted by: JBBDLE66
[This review was collected as part of a promotion.] Fits great, looks great, works great.
Written by a customer while visiting frigidaire.com