Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Exceptional Space & Efficency
on May 13, 2025
Posted by: Peesap
[This review was collected as part of a promotion.] The inside design of the refrigerator allows plenty of room for the items. In addition, the best part of this refrigerator is the middle drawer that functions as either a refrigerator or freezer depending upon the users selection.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 14, 2025
Thank you for your feedback! We’re thrilled to hear that you’re enjoying the spacious design of your refrigerator and especially the versatility of the middle drawer. It’s great to know that the flexible functionality is working well for you, giving you the option to switch between fridge and freezer depending on your needs. We truly appreciate your review, and if you have any questions or need assistance in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent, sleek, great temp control
on May 14, 2025
Posted by: KingJonUSA
[This review was collected as part of a promotion.] This would've been a 5 star review but for 2 small things.
Firstly, what does it do well? Chills perfectly, it's flexible with the shelf and compartment options, it freezes well. It looks good too. Completely fingerprint resistant.
The only slight gripe is that the speed of the water dispenser is ponderous. If it could be turned up slightly, that would be a help. Filling a bottle can take 2 mins. As for the ice cube door delivery system, it's slightly over-aggressive. Delivering 10 cubes at once sometimes.
We can live with those though. Overall, I highly recommend this product.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 14, 2025
Thank you for taking the time to share your detailed feedback. We're delighted to hear that you’re satisfied with the refrigerator’s cooling performance. We also appreciate your high recommendation!
We value your suggestions regarding the water dispenser speed and the ice cube delivery system. Your input helps us improve our products, and we will pass your comments along to our development team.
If you require any further assistance or have additional feedback, please feel free to connect with us via live chat at Frigidaire.com or call our customer support line at 1-800-374-4432, available Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
We value your suggestions regarding the water dispenser speed and the ice cube delivery system. Your input helps us improve our products, and we will pass your comments along to our development team.
If you require any further assistance or have additional feedback, please feel free to connect with us via live chat at Frigidaire.com or call our customer support line at 1-800-374-4432, available Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
New House included fridge
on May 22, 2025
Posted by: Flyable
[This review was collected as part of a promotion.] Overall a great looking fridge. Family of 4, freezer is smaller than our previous
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 23, 2025
Thank you so much for sharing your feedback, Flyable! We're glad to hear you think the fridge looks great—it’s always a plus when an appliance not only works well but adds to the overall look of your kitchen. We totally understand that the freezer size might feel smaller than your previous one, especially with a family of four. We appreciate you pointing that out, as it helps us understand how the product is working for different households.
If you have any more thoughts or need tips on maximizing freezer space, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you have any more thoughts or need tips on maximizing freezer space, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my French Door Refrigerator!
on June 16, 2025
Posted by: Sussie5
[This review was collected as part of a promotion.] Love the freezer on the bottom and the middle drawer that I can choose either freezer or refrigerator mode! Lots of space to organize.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2025
Hi, Sussie. We’re so glad to hear you’re enjoying your new refrigerator! The bottom freezer and convertible middle drawer are two of our favorite features too, they offer so much flexibility and make organizing a breeze.
Thank you for sharing your experience and for choosing Frigidaire. If you ever have questions or need tips to get the most from your appliance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for sharing your experience and for choosing Frigidaire. If you ever have questions or need tips to get the most from your appliance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
My new fridge
on June 19, 2025
Posted by: MoniBD1
[This review was collected as part of a promotion.] I love the sleek look and fold away shelves. It makes for many versatile storage options. The sliding drawers on bottom are perfect for lunch meat, cheeses and other snacks. With the dual icemakwr we never run out even on really hot days. Thank you for the ease of use. I really like my new fridge!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 20, 2025
Thank you so much for your wonderful feedback, MonBD1! We're delighted to hear that you're enjoying the design and features of your new fridge. It's great to know it's making a difference, especially on those hot days!
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance in the future, feel free to connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Enjoy your fridge and thank you again for your kind words! - Maria
We truly appreciate you choosing Frigidaire. If you ever have any questions or need assistance in the future, feel free to connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Enjoy your fridge and thank you again for your kind words! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not up to hype
on June 20, 2025
Posted by: Dot88
[This review was collected as part of a promotion.] The icemaker is quite noisy. More so than anticipated
The left door does not soft close
The left door does not soft close
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2025
We’re sorry to hear that your ice maker is noisier than expected and that the door isn't soft closing as it should. We understand how these issues can affect your overall experience with the appliance. To better assist you, we encourage you to reach out to us directly. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We’d be happy to take a closer look and help resolve these concerns. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 23, 2025
Posted by: refer 2025
[This review was collected as part of a promotion.] There are a couple of design features that could have been better. i.e. both doors have to open to access the left crisper drawer. Only the right door will soft close.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 23, 2025
Thank you for sharing your honest feedback on the 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator — we really appreciate it.
You're absolutely right about the left crisper drawer requiring both doors to open, and we understand how that could be inconvenient in day-to-day use. The soft-close functionality being limited to one door is also a great observation. Design insights like yours help us better understand how our products are used in real homes and where we can improve in future models.
We’re glad you took the time to let us know — and if there’s anything else you’d like to share about your experience, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
You're absolutely right about the left crisper drawer requiring both doors to open, and we understand how that could be inconvenient in day-to-day use. The soft-close functionality being limited to one door is also a great observation. Design insights like yours help us better understand how our products are used in real homes and where we can improve in future models.
We’re glad you took the time to let us know — and if there’s anything else you’d like to share about your experience, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really nice Fridge
on June 25, 2025
Posted by: Julie Czar
[This review was collected as part of a promotion.] The Fridgedare Professional Series refrigerator brings KitchenAid-like styling with sleek lines and stainless elegance. It’s roomy, thoughtfully organized, and packed with user-friendly features. A perfect blend of form and function that just works.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 25, 2025
Thank you for the wonderful feedback! We're thrilled to hear that your Frigidaire Professional Series refrigerator is meeting your expectations in both style and performance. It's great to know you're enjoying the sleek design, thoughtful layout, and user-friendly features. We designed it to blend form and function—and we're so glad it's working well for you! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com