Customer reviews from frigidaire.com
Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
1,032
4 Stars
176
3 Stars
32
2 Stars
12
1 Star
26
Customer Reviews for Frigidaire - Professional 21.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Dual Ice Maker - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful Beast
on April 30, 2025
Posted by: Nick1385
[This review was collected as part of a promotion.] This fridge is so much bigger than our previous side by side. Never had a counter depth fridge nor a French door style and so far it has been nothing short of spectacular. I haven’t found a single complaint yet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on April 30, 2025
Posted by: LuxHudson
[This review was collected as part of a promotion.] Love my new fridge. It’s beautiful inside and outside.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Refrigerator
on May 1, 2025
Posted by: KD 66
[This review was collected as part of a promotion.] Recently purchased Frigidaire Professional line refrigerator. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
beautiful refrigerator except ours came with a dents
on May 7, 2025
Posted by: Grace3u
[This review was collected as part of a promotion.] The refrigerator is gorgeous, but it has a smaller freezer. There's a second drawer that you can use as extra freezer space if you need more room. Unfortunately, ours came with dents. Overall we still love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 9, 2025
It sounds like the Frigidaire Professional 21 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator is a beautiful addition to your kitchen, Grace3u! I get how the smaller freezer might be a bit limiting, but it’s great that the extra drawer helps give you that additional space when needed. It’s such a bummer that it arrived with dents, though—I’m sure that was disappointing. Still, it’s great that you’re able to overlook that and still love the fridge overall! Hopefully, the dents can be addressed to make it perfect for you.
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
2nd Frigidaire Professional model PRMC2285AF
on May 13, 2025
Posted by: 2nd Frigidaire PRMC2285AF
[This review was collected as part of a promotion.] So far so good. 1st Frigidaire professional ice maker that resides in the bottom freezer was not very good after second year. Stay tuned for more information. Only on four months owned on this second identical model.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 14, 2025
Thank you for sharing your experience with us! We’re glad to hear that your new Frigidaire refrigerator is working well so far. We’re sorry to hear that your previous ice maker didn’t meet expectations after the second year, and we truly appreciate your patience as you give this new model a try. If you have any questions or need assistance down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Better than expected
on May 13, 2025
Posted by: Mykey57
[This review was collected as part of a promotion.] We had read some reviews that weren't great, and we had been looking at several other brands, but we needed to get a new fridge right away as our 12 year old Sears Kenmore (LG) had died. Now we are glad we did. Slightly smaller in terms of cubic ft. but the design actually gave us more space. Also more flexible with that middle custom drawer for food or freeze. Better water dispenser-easier to use, and the crisper actually keeps the veggies fresh longer! Also little things, like the light comes on gradually to full bright when you open the door. Fit in our space perfectly and looks great!
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 14, 2025
Thank you so much for taking the time to share your experience! We’re thrilled to hear that your new refrigerator is working out so well and that the design and features have exceeded your expectations. It’s wonderful to know that the space flexibility, water dispenser, crisper, and thoughtful details like the gradual light feature are making a difference for you. We truly appreciate your trust, especially after reading mixed reviews, and we’re so glad to have been able to provide you with a product that fits perfectly in your home and meets your needs. If you ever have any questions or need further assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice refrigerator
on May 13, 2025
Posted by: NannyPops
[This review was collected as part of a promotion.] Very well thought out refrigerator with plenty of room. The flexible use of bins and compartments work very well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2025
Hi, NannyPops. Thank you for your kind words about your Frigidaire refrigerator! We’re thrilled to hear that the thoughtful design and flexible bins and compartments are making a difference in your daily routine.
Creating appliances that are both spacious and smartly organized is a top priority for us, and it’s great to know it’s working well for you.
We appreciate you taking the time to share your experience, and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Creating appliances that are both spacious and smartly organized is a top priority for us, and it’s great to know it’s working well for you.
We appreciate you taking the time to share your experience, and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful refrigerator
on May 13, 2025
Posted by: Marveyk
[This review was collected as part of a promotion.] We are extremely satisfied with our new Frigidaire. Lots of storage. The smaller depth fit our space perfectly
Written by a customer while visiting frigidaire.com