Customer reviews from ATT.com
Apple - 13-inch iPad Air M4 chip Wi-Fi + Cellular 128GB - Purple (Unlocked)
Average customer rating
4.3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
7
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Apple - 13-inch iPad Air M4 chip Wi-Fi + Cellular 128GB - Purple (Unlocked)
Posted by: José Antonio zuniga
from Houston
Verified Purchase:Yes
Good service very fast nice product!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jmac143
from San jose ca
Verified Purchase:Yes
Sometimes screen doesn't respond to ur touch and it glitches. Other wise I love it
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, May 13, 2026
Hello there!
We are glad to hear that you love your new iPad Air, but we want to help you fix that frustrating screen glitch right away. Intermittent touch lag can often be resolved by performing a quick force restart (quickly press and release volume up, then volume down, then press and hold the power button until the Apple logo appears) and ensuring your device is updated to the newest iPadOS version.
If that doesn't fix the issue, you can also take advantage of Apple's standard 1-year hardware warranty. We suggest heading to an Apple store first so they can diagnose your device.
We appreciate you taking the time to let us know about your experience and we hope this gets solved as soon as possible.
We are glad to hear that you love your new iPad Air, but we want to help you fix that frustrating screen glitch right away. Intermittent touch lag can often be resolved by performing a quick force restart (quickly press and release volume up, then volume down, then press and hold the power button until the Apple logo appears) and ensuring your device is updated to the newest iPadOS version.
If that doesn't fix the issue, you can also take advantage of Apple's standard 1-year hardware warranty. We suggest heading to an Apple store first so they can diagnose your device.
We appreciate you taking the time to let us know about your experience and we hope this gets solved as soon as possible.
Written by a customer while visiting ATT.com