Customer reviews from etekcity.com
Levoit - PlasmaPro 400s Smart Air Purifier - Black
Average customer rating
4.6
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
3
3 Stars
3
2 Stars
3
1 Star
1
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for Levoit - PlasmaPro 400s Smart Air Purifier - Black
Posted by: Katt0515
from Connecticut
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I bought this purifier for an older home that is coastal and on humid days has a musty smell. I have had the unit running 24/7 for a few weeks and am amazed that the smell is almost completely gone. I also do not have an exhaust hood over the stove. This unit eliminates cooking smells in a reasonable amount of time. I am extremely impressed with this purchase.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: Phil
from Oakland, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This was a replacement for the SECOND failed air purifier. Seems to work ok.
I would recommend this to a friend!
Response from etekcity.comBy Customer Service, August 10, 2022
Hi Phil, thank you for sharing your experience. We are glad to hear your Levoit air purifier is working properly and are here to answer any questions or concerns you may have. Just reach out to our team, making sure to mention this review, at support@levoit.com or (888)726-8520; our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here to help!
Written by a customer while visiting etekcity.com
Posted by: KGSCHOFIELD
Verified Purchase:Yes
Excellent design. Can be as powerful or as quiet as you want. Great for removing smoke from bedroom and moving air around when wildfires are present. Powerful enough for large bedroom.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: Wayne Z
from Central Pennsylvania
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Cleans the air very quickly and I love the app that makes it easy to remotely set a schedule for the Air Purifier. Also, this unit is very quiet.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: Cody
from Myrtle Beach
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This air purifier is quiet and does the trick/ no more stuffy noises
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: GHB25
from New York, NY
Frequency of use:Daily
Verified Purchase:Yes
This purifier has made a significant difference in my apartment! I love the control from the phone and the accurate read on the quality of air! I would definitely suggest this purifier! FYI, I live in an 800 square foot home and this is PERFECT for purifying the space quickly!
No, I would not recommend this to a friend.
Written by a customer while visiting etekcity.com
Posted by: Celine
Frequency of use:Daily
Verified Purchase:Yes
I have purchased several of these filters for home and business. I haven't had any problems along the way. They are easy to use and filter options are good.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
3
mediocre
on December 9, 2022
Posted by: wsad
Frequency of use:Daily
So I just got mine. First impressions - not solid. I had sprayed a parfume right at the air sensor. For some reason the PM indicator increased a bit but in auto mode it did not turned up the fan speed. Next, I put a smoking piece of paper next to it. The PM jumped at once to maximum but in auto mode, it did not turned up the fan speed to maximum, I had to manually select the 4th speed. I suspect that with that these air sensores are indeed of pure accuracy and one should not use auto mode but select one constant fan speed at all times. On the plus side the noise is indeed low. On 1st speed it's barely hearable. In night mode it's almost silent but it barely blows any air so there is a compromise here and I think night mode is of no use if you want to effecitvely clean the air over night. I also confirm that you can hear this fan motor whine on 1st and 2nd speed but it's not annoying. On 3rd and 4th it's drowned out by the hum of the air. In auto mode when the air is clean or in night mode, you can't notice it. As for the overall noise I say that it is bearable up to 3rd speed if the device is at least 2 meters away from you. 4th speed is not that loud, not as i.e. a vaccum cleaner but it sure is annoying to the point when the comfort of watching a tv, listening to music, reading is fairly compromised.
As for the VeSync app - I had no issues with pairing. The commands are responsive hovewer I haven't tested these features which are irrelevant to me like, timer, schedules or voice control. The 'effcient' function in auto mode settings should allow to choose between imperial and metric units but in the end I suppose it's just a bell and whistle which is not any more efficient and power-economic compared to keeping the device running at one constant speed all the time.
Response from etekcity.comBy Customer Service, January 19, 2023
Thank you for taking the time to share your feedback so thoroughly. The Auto Mode feature uses AirSight™ Plus, a smart laser dust sensor inside the air purifier, to adjust the fan speed automatically based on air quality. Please note that Auto Mode does not use the turbo fan speed (4 indicators). However, the VeSync app also supports additional auto modes like Quiet Auto Mode and Efficient Auto Mode. Our support team is available to answer any questions you may have to ensure you get the most out of your air purifier. You can reach our Levoit support team at (888) 726-8520 or support@levoit.com. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com