Customer reviews from simplemobile.com
Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Average customer rating
3.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
10
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
7
Customer Reviews for Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Customer Rating
1
Slow
on June 27, 2022
Posted by: Deedee
So I received this phone on June 13,2022 and today is June 27,2022 so far the phone has been slow loading to watch videos and then when I listen to music the volume keeps going low then high again!! And it keeps getting really hot! And then it freezes at times then it crashes at other times.this phone was poorly made and then when I called them to explain they said I need to pay for another plan to update all the while knowing that my bill do not need to get paided until July 13,2022...
Response from simplemobile.comBy SIMPLE Mobile, June 28, 2022
Hi. This is Ramel from SIMPLE Mobile. We appreciate your time in giving us a rating. We're really sorry if you're having some problems with this device. However, we are determined to help you resolve these issues. To further assist you, kindly copy and paste this link https://www.simplemobile.com/contactus to chat with a live agent. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Robi
Verified Purchase:Yes
Great phone, especially for the low price. Takes great pictures, too.
Written by a customer while visiting simplemobile.com
Posted by: Andrea777
Verified Purchase:Yes
Good phone, good camera, large clear screen. Does what you need it to do. Slow data.
Response from simplemobile.comBy SIMPLE Mobile, June 6, 2022
Hi. This is Frank from SIMPLE Mobile. Thank you for rating and feedback. We are sorry to hear that you are having issues with the data speed. Let us take a closer look into what's going on and provide the best possible resolution for you. To assist you, kindly copy this link https://www.simplemobile.com/contactus and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. We are looking forward to work with you.
Written by a customer while visiting simplemobile.com