Customer reviews from simplemobile.com
Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Average customer rating
3.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
10
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
7
Customer Reviews for Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Posted by: Twilight Writer
Verified Purchase:Yes
The biggest mistake I ever made. Too large for my hand, screen only stayed lit for a few seconds at a time, setting phone up, getting new number required so many passwords and Pins, I lost track. I threw it in the trash.
Response from simplemobile.comBy Simple Mobile, April 21, 2024
Hi, this Junry from Simple Mobile, We apologize for the inconvenience you've encountered with our service. As your service provider, this is not what we want you to experience. We understand that you have spoken with a customer service representative and feel that your issue is not being handled quickly enough. It is not our intention to delay a resolution. Please give us another chance to fully evaluate your situation and assist you. For further assistance, please chat with us via this link https://www.simplemobile.com/contactus, or by calling 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Skyy
Verified Purchase:Yes
It's what I expected from a Samsung. That's why I got this one.
Written by a customer while visiting simplemobile.com
Posted by: Karim
Verified Purchase:Yes
No charger with the cell pakage wich is cost money and time .
Response from simplemobile.comBy SIMPLE Mobile, December 10, 2023
Hi. This is Redje from SIMPLE Mobile. So sorry for this. Let us take a closer look into what is going on. Please give us another chance to investigate and resolve your issue. To further assist you, please contact us via this chat link https://www.simplemobile.com/techsupport or by calling 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
Not happy at all.
No charger in the package, so no possibility of using the phone upon receipt.
I had to go and get one; waste of time and additional cost.
Getting the phone started is complicated.
On the other hand ; messages received between switching from one phone to another were not recorded: loss of important messages
No charger in the package, so no possibility of using the phone upon receipt.
I had to go and get one; waste of time and additional cost.
Getting the phone started is complicated.
On the other hand ; messages received between switching from one phone to another were not recorded: loss of important messages
Response from simplemobile.comBy SIMPLE Mobile, November 25, 2023
Hi. This is Katherine from SIMPLE Mobile. Thank you for your rating. However, we are very sorry for the inconvenience this has caused you. Allow us to help you with this. For that, please contact us via this chat link https://www.simplemobile.com/contactus, or 1-877-878-7908. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: Dawn T
Verified Purchase:Yes
I don't know much to say because I'm still learning my new phone.
Response from simplemobile.comBy SIMPLE Mobile, August 28, 2023
Hi. This is Franz from SIMPLE Mobile. Thank you for your purchase. To obtain a handset tutorial directly on your device, you can text the word TUTORIAL to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Armand
Verified Purchase:Yes
It's worth the money I'm buying Samsung A14 Galaxy 5G next.
Written by a customer while visiting simplemobile.com
Posted by: Diana 246
Verified Purchase:Yes
Bought the phone not really expecting much because the price was really good and it exceeded my expectations definitely more bang for your buck and the camera is awesome
Written by a customer while visiting simplemobile.com
Posted by: MCL1
Verified Purchase:Yes
The price is right! The graphic ok! The bad is that when you text, it doesn't chirp,letting you know it went thru&it takes to long ,to come on,on the off postiton
Response from simplemobile.comBy SIMPLE Mobile, December 14, 2022
Hi. This is Jane from SIMPLE Mobile. We sincerely apologize for the inconvenience that you have experience in our service. For us to address your concerns, we need to pull up your account first. Please copy this link https://www.simplemobile.com/contactus and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com