Customer reviews from simplemobile.com
Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Average customer rating
3.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
10
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
7
Customer Reviews for Simple Mobile - Samsung Galaxy A03s S134DL 32GB Prepaid - Black
Posted by: Layton
Verified Purchase:Yes
I had excellent success with the activation of this new devise. I used chatbot and it was easy to follow the directions. I have enjoyed the customer service of Joseph in ordering a phone.
Written by a customer while visiting simplemobile.com
Posted by: SEASEA
Verified Purchase:Yes
i love my phone, I'm 83 and had to learn how to use the phone, it's sleek,sexy and cool and easy to use
Response from simplemobile.comBy SIMPLE Mobile, July 21, 2022
Hi. This is Arianne from SIMPLE Mobile. Thanks for your feedback. If you need further assistance with your phone, please feel free to chat with us at https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
Great quality phone for a good price , I bought it for my boyfriend and he loves it has definitely made his life easier compared to his last phone . It arrived sooner than expected all in all 10/10 purchase
Written by a customer while visiting simplemobile.com
Posted by: Nija
Verified Purchase:Yes
This is the worst phone ever!!!! Do not buy, three days and its freezing.
Response from simplemobile.comBy SIMPLE Mobile Wireless, August 13, 2022
Hi. This is Franz from SIMPLE Mobile Wireless. We sincerely apologize for the inconvenience that you have experience in our service. For us to address your concerns, we need to pull up your account first. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: Em sayles
Verified Purchase:Yes
Sorry...please refund : thanks..I wasn't sure where to return this phone then found your Miami address. It pretty but didn't work..don't thi k all 4 g phons work over here.
Response from simplemobile.comBy SIMPLE Mobile, August 15, 2022
Hi. This is Marie from SIMPLE Mobile. We are very sorry to learn that you are having problems with your phone. Allow us to further check on it so we can have the issue resolved as soon as possible. Please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Customer Rating
1
on August 28, 2022
Posted by: Anonymous
Can't get it unlocked. So not very happy can you please happy a poor man......
Response from simplemobile.comBy SIMPLE Mobile, August 29, 2022
Hi. This is Ramel from SIMPLE Mobile. We sincerely apologize for the inconvenience that you have experience with our service. For us to address your concerns, please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Customer Rating
1
idk
on September 9, 2022
Posted by: dana donna
I wanted to read reviews about this phone but there are none on here that are about the Samsung I wanted to learn more about. why? this is not a very smart way to run this part of your app.
Response from simplemobile.comBy SIMPLE Mobile Wireless, September 9, 2022
Hi. This is Lea from SIMPLE Mobile Wireless. We sincerely apologize for the trouble this has caused you. Let us speak with you so we can address your concern. Please copy this link https://www.simplemobile.com/techsupport and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: 5stars
Verified Purchase:Yes
Good service i like it n works well n dont lack for me
Written by a customer while visiting simplemobile.com