Customer reviews from gracobaby.com
Graco - Benton 5-in-1 Convertible Crib - Driftwood
Average customer rating
1.9
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
4
4 Stars
4
3 Stars
19
2 Stars
46
1 Star
52
7%of customers recommend this product.
(
8 out of
110)
Customer Reviews for Graco - Benton 5-in-1 Convertible Crib - Driftwood
Posted by: Deborahmrw
from Norridgwock maine
Verified Purchase:Yes
I love this crib it took me and my mother maybe an hour and a half to put completely together !
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Patrice82
from North Carolina
Verified Purchase:Yes
Once it is put together it is an adorable crib for my princess.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Joke
on July 10, 2021
Posted by: Unhappy4569
from Iowa
Length of ownership:1 year or longer
Do not buy this crib the toddler rails are separate and you will end up spending more money. Graco really dropped the ball on this one.
Response from gracobaby.comBy Graco, Consumer Services, July 13, 2021
Thank you for your review of our Graco product. We're truly appreciate your feedback. You have been contacted by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great crib, frustrating toddler bed.
on August 2, 2021
Posted by: Mamagrimm
from Texas
Length of ownership:1 year or longer
We loved this as a crib but sadly along with most of the folks here, we believed it had all of the necessary kit to convert it to a toddler bed. It's most impossible to find a rail to fit safely on it and now I am realizing that even if we did find one it wouldn't matter because surprise! You need to purchase yet another freaking piece. :(
Ugh.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 25, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Conversion
on August 12, 2021
Posted by: Hgepner
from Kansas
Length of ownership:1 year or longer
Didn’t know I had to buy the conversion kit separate. Ready to change to toddler bed and can’t. So frustrating!!! Crib has been great.
Response from gracobaby.comBy Graco, Consumer Services, August 25, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Great crib- cannot figure out how to convert
on August 13, 2021
Posted by: Lacrossman
from Halifax, NS
Length of ownership:1 year or longer
I’ve had this crib for a couple of years and now I am trying to convert it and I can’t find the pieces I need anywhere. I mainly wanted this crib for the 4-in-1 feature so this is highly disappointing.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 25, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Crib
on August 20, 2021
Posted by: CMyets
It does NOT come with the convertible pieces. Very disappointed. I have loved every Graco product we’ve purchased until now.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 24, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Okay as a crib…but toddler bed??
on August 23, 2021
Posted by: Vic Rem
from San Antonio, TX
Hey! So this has been great as a crib, but now it’s time for us to convert it to a toddler bed and am super disappointed as to what this entails. The assembly instructions just say to remove the front panel, but there’s no lower bar as pictured and I am super not comfortable with those exposed support beams, especially with active kids. I came to the websites to look for a conversion kit but am finding nothing. I’m giving it mid marks because it was nice as a crib.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 24, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com