Customer reviews from gracobaby.com
Graco - Benton 5-in-1 Convertible Crib - Driftwood
Average customer rating
1.9
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
4
4 Stars
4
3 Stars
19
2 Stars
46
1 Star
52
7%of customers recommend this product.
(
8 out of
110)
Customer Reviews for Graco - Benton 5-in-1 Convertible Crib - Driftwood
Customer Rating
1
Disappointed
on January 22, 2022
Posted by: Gigi2020inIllinois
from Buckner Illinois
Purchased this crib for my grandchild….I have never been more disgusted by the quality of a graco crib nor have I ever had one where the paint started coming off the top rail and missing conversion pieces to make it go into a toddler bed..my children themself were ina graco crib from 2001-2007 and never once had issues with the cribs not being able to convert and the paint never chipped away..completely unacceptable for a product to be so poorly made
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, January 24, 2022
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
DOES NOT CONVERT TO TODDLE CRIB
on August 3, 2023
Posted by: KJ433
from ARIZONA
Length of ownership:1 year or longer
This crib says its 4-in-1 meaning in order to convert the crib to a toddler bed you have to take off the front panel. After I spoke with the manufacturing company they informed me that this crib isn't compatible with any rails. So your toddler can just roll right off the bed. That's the "conversion". Real safe. Never buying Graco or Storkcraft again!!
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Posted by: Cher333
Verified Purchase:Yes
So far so good. It is a beautiful crib. Easy assembly.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Poor construction
on February 17, 2021
Posted by: Gram49
from Sturgis, Mi
I am fostering an 18 month old baby who keeps getting his legs stuck between the slats.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Alright crib
on October 25, 2021
Posted by: Kaylie
Length of ownership:1 year or longer
We liked this crib as my child was a newborn, but now it’s time to turn the crib into a toddler bed. I cannot find the conversion kit anywhere and as described in previous reviews, the stretcher bar is not separate. I tried putting in the model number for replacement parts, but it keeps telling me it’s an invalid model number.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, January 27, 2022
Thank you for your review of our product. We apologize for the experience with our product. You have been contacted by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Unacceptable- paint peeling off crib
on February 23, 2022
Posted by: Paint peeling off crib
from Tewksbury MA
My daughter has recently figured out how to stand in her crib and has been attempting to put her mouth on the top bar, as typical with a teething baby. However the paint is coming off and I’ve found pieces of it in her mouth and on her face. I’m going to have to find a cover or an alternative space for her to sleep as I cannot have her eating paint…
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, March 3, 2022
Thank you for your review of the Benton 4-in-1 Convertible Crib. We do apologize for the experience with the paint peeling. A member of our Consumer Care Team will be reaching out to further assist you in the right direction.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great crib
on August 11, 2022
Posted by: Messy mama
from NYC
Length of ownership:1 year or longer
I love this crib so much. Very very easy to adjust mattress height I’m not sure why others were confused about the safety rail, it’s never listed in the product description and I saw the suggestion to purchase when I bought the crib. People are not being misled, they’re just not reading completely.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Chipped Paint
on November 7, 2022
Posted by: Paige and Brooks
from Airville, PA
Paint chipped easily and disappointed that the transition pieces are not included. Very misleading.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com