Customer reviews from gracobaby.com
Graco - Benton 5-in-1 Convertible Crib - Driftwood
Average customer rating
1.9
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
4
4 Stars
4
3 Stars
19
2 Stars
46
1 Star
52
7%of customers recommend this product.
(
8 out of
110)
Customer Reviews for Graco - Benton 5-in-1 Convertible Crib - Driftwood
Customer Rating
2
Deceiving
on October 30, 2021
Posted by: Deb5710
from Ohio
Length of ownership:1 year or longer
We bought this for our grandson thinking it would last him as he transitioned to a toddler bed, however there does not seem to be any conversion kits to a toddler bed. We thought originally when we bought it all of the necessary components would be included, but they were not. Then we figured we would buy a conversion kit. I have searched and there are no conversion kits for this 4 in 1 crib. Even your official website does not offer a conversion kit to purchase. This crib is very misleading from the way it is advertised! It should be labeled crib only since it doesn’t convert to a toddler bed. How are we supposed to convert it? Very dissatisfied with this purchase. I can only recommend this as a crib, not a convertible bed.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 7, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not actually convertible.
on January 8, 2023
Posted by: Done
from VA
Length of ownership:1 year or longer
Just like everyone else, purchased this with the intent that it would grow with my son. It does not convert to a safe toddler bed, there is no bottom rail to attach the safety rails to. This is a crib and a daybed, but certainly not a toddler bed.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Misled
on January 9, 2023
Posted by: Red914
This was great as a crib but now my son is at the point for conversion to toddler and the pieces are no where to be found. Bought this crib because of the 4 in 1 conversion but that is not the case. Upset and disappointed at what was at first great but now a unnecessary headache.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
2
MISLEADING - DOES NOT CONVERT TO SAFE TODDLER BED
on June 25, 2024
Posted by: CHill
from Atlanta, GA
Length of ownership:1 year or longer
This product is NOT as advertised and very midleading. It is marketed as a 4-in-1 Convertibel Bed, however the bed does not transiton into a SAFE toddler bed since no guardrails are included. There are no conversion kits available for this model and no compatible replacement parts. So basically the bed is useless for my toddler. I have to buy a new toddler bed and maybe store these bulky pieces until it can be used a a full bed. SUCH A WASTE!
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Useless Product
on January 14, 2023
Posted by: VAnnoyed
Length of ownership:1 year or longer
Let’s try this again, since Graco seems to censor honest reviews that point out their flaws. I'll echo all of the other comments that this "4-in-1 Convertible" crib is extremely misleading. Especially since the piece to convert it into a toddler bed does NOT exist. Since I can't convert this bed, I now have to buy an entirely new one.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Loved the crib...misleading description
on April 22, 2023
Posted by: Nicole R
from Columbus, NE
Length of ownership:1 year or longer
This crib has worked great for our babies. The quality has held up well and construction and maintenance have been easy. Unfortunately they are at the point where they need a toddler bed and we are realizing we were mislead by the product description. We are unable to convert without purchasing additional products which we have been unable to find. It is disappointing to have invested in what we thought was a product from a reputable brand and now to have to invest again in order to have a safe sleeping space for our toddlers. Crib: 5 stars. Convertible aspect: 0 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Don’t buy if you tend to convert
on May 12, 2023
Posted by: Ashangel86
from NH
Length of ownership:1 year or longer
I wish I had read the other reviews prior to purchasing, ready to convert to a toddler bed and now realizing that’s not possible, missing the pieces to do so, and can’t purchase them anywhere. Disappointed to say the least.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Don't buy for longterm use!
on May 16, 2023
Posted by: KD53
from Georgia
Length of ownership:1 year or longer
Bought this when my daughter was first born in hopes of using it throughout the years. The paint has chipped horribly &, now that she's older, I'm unable to find the toddler rail anywhere! Feels like a waste of money since I'm going to need to buy her a whole other bed...
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com