Customer reviews from gracobaby.com
Graco - Benton 5-in-1 Convertible Crib - Driftwood
Average customer rating
1.9
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
4
4 Stars
4
3 Stars
19
2 Stars
46
1 Star
52
7%of customers recommend this product.
(
8 out of
110)
Customer Reviews for Graco - Benton 5-in-1 Convertible Crib - Driftwood
Customer Rating
2
Not all parts included
on December 20, 2021
Posted by: ren1234
from texas
Length of ownership:1 year or longer
We purchased this crib because it said it converts to a toddler bed. BUT they do not include the parts to convert it. they also do not mention that, they make you believe you’re getting everything you need. unfortunate that i now have to buy a bed i thought i already purchased.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 22, 2021
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Cant find toddler conversion
on December 26, 2021
Posted by: Luis7
from Minnesota
Length of ownership:1 year or longer
I do not recommend this product, we bought this, thinking it was going to be a bed our son could have for at least a few years in his life, but now that its time for him to have a regular bed, there is no conversion rails or kits for it. its a shame its advertised as a 4-1 when the only thing found on your website is the bottom metal bed frame.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 27, 2021
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Can’t convert
on December 26, 2021
Posted by: cipher1029
from Va beach
I just realized we can’t convert this to a toddler bed because of the missing piece/kit. Extremely disappointed. Should have read the other reviews before I bought this.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 31, 2021
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
UGH
on December 28, 2021
Posted by: Kayla111
from Menasha, Wisconsin
Like everyone’s saying I bought this crib about a year ago, I even bought at the time what I thought was the toddler bed conversation kit but it’s not at all correct there isn’t even ways to comment it to the crib I either take off the whole front rail or buy a new bed, extremely disappointed in this Graco product.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, December 31, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Misleading
on January 6, 2022
Posted by: Milbin
from Houston, TX
Length of ownership:1 year or longer
I bought two of these 4-1 cribs; one for home and one for my parents’ house. Everything was fine with it being a crib up until we NEEDED to change the cribs to toddler bed as my son can climb out now. This 4-1 crib does NOT have everything needed for all four stages (crib, toddler bed, day bed, full size bed). I felt I have been misled by the product description and photos. I’ve searched the internet high and low and I cannot find the kits/guardrails for my son to safely sleep in it. I’m pretty disappointed.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, January 7, 2022
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Bed without screws?
on January 10, 2022
Posted by: Rl2022
from Newport News Va
My son is going to be born on Friday and can’t bring him home and put him in his crib. I was given a crib for my baby shower and tried setting up and have NO SCREWS. Contacted graco and no reply.
Response from gracobaby.comBy Graco, Consumer Services, January 11, 2022
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
No conversion kit?
on January 12, 2022
Posted by: Tiffany2222222
from Georgia
Great as a crib but the toddler conversion kit is no where to be found online and that’s annoying as my toddler is now unsafe because she can climb out of the crib.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Good but no clue how to convert this to a toddler
on January 12, 2022
Posted by: Tyler B
from Richmond, VT
Length of ownership:1 year or longer
The crib has worked out as a crib for us and our daughter has been in it for 2 years but we want to convert to a toddler bed. We don't have the part and don't know how to get the part to do so.
I would recommend this to a friend!
Response from gracobaby.comBy Graco, Consumer Services, January 13, 2022
Thank you for your review of our Graco product. We're truly appreciate your feedback. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com