Customer reviews from goalzero.com
Goal Zero - Sherpa 100 PD Portable Charger for Most USB Devices - Silver
Average customer rating
3.3
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
11
4 Stars
2
3 Stars
4
2 Stars
5
1 Star
6
45%of customers recommend this product.
(
9 out of
20)
Customer Reviews for Goal Zero - Sherpa 100 PD Portable Charger for Most USB Devices - Silver
Customer Rating
2
Disappointed
on June 29, 2024
Posted by: ikeology
from Chicago, IL
I recently purchased the new Serpa with high hopes, as it perfectly fit my needs in terms of capabilities and size—ideal for my backpack. However, I've encountered significant issues with its functionality. The device does not power on, charge my devices, or operate with the cordless charger. Despite attempting troubleshooting steps and consulting the manual, I haven't been able to resolve these issues. Additionally, the charger has never functioned since purchase, even though the unit does power on when plugged in.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
1
Another failing product
on February 11, 2024
Posted by: Baldwin
from Fort Walton Beach
Gender:Male
I own at least eight different Goal Zero products, 70% have failed on me for no good reason. Bought the Sherpa 100PD less than two years ago, used it about four times and now it does not even take a charge. I am going to try to get a replacement but I am DONE with Goal Zero products. Not dependable at all. I have been stranded in desert with brand new gear that does not work, no fun.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
3
Not as good as the older version
on January 13, 2024
Posted by: Gavmc
from New Zealand
Gender:Male
If it didn’t overheat all the time charging a laptop out of the USB-C port it would be great. The older version outputting 60w never gets hot. While the new version outputting 100w get extremely hot and always has the high temp icon showing. As a result often won’t charge till it cools down. So yeah I wish I could still by the older model 😐
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
2
Nice features but performance is disappointing
on November 15, 2023
Posted by: Berticus
from Canada
Gender:Male
I've had this unit for a few months now and have had some opportunities to use it out in the field all day. Generally speaking, the features are nice. I like the display and readout, and having the different USB ports and wireless charging option is great.
Performance wise it's a bit lacking. Biggest issue is, anytime the USB-C port is used whether for input or output, the unit quickly overheats. The little overheat icon comes on and it does get quite hot to the touch. This is terrible when carrying it in a backpack while charging a device.
I also have a Nomad 5 solar panel and it's completely incapable of charging the Sherpa as the battery seems to lose more energy from heat that it gains from the panel. Even with the panel in full sun connected to this battery, it still loses charge. Really disappointing.
Because of the overheat problem, it really limits how long and often I can use it.
Performance wise it's a bit lacking. Biggest issue is, anytime the USB-C port is used whether for input or output, the unit quickly overheats. The little overheat icon comes on and it does get quite hot to the touch. This is terrible when carrying it in a backpack while charging a device.
I also have a Nomad 5 solar panel and it's completely incapable of charging the Sherpa as the battery seems to lose more energy from heat that it gains from the panel. Even with the panel in full sun connected to this battery, it still loses charge. Really disappointing.
Because of the overheat problem, it really limits how long and often I can use it.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
1
Solar charging is painfully slow
on August 8, 2023
Posted by: Zsolt
from Colorado
Gender:Male
It is not clear (highlighted) in the description that with the USB charging out put of the solar panel you may get up to 9-10W charge max. Sherpa 100PD may work for someone who will care it only with wall charger, but not for extended outdoor trips where you would use the 20W solar charger. Given poor rating because it does not work well for solar applications.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
3
USB-C port drops this high quality product down 1.
on July 9, 2023
Posted by: SLC local
from Slc Utah
Gender:Male
I have had my unit for 2 1/2 weeks and really love it. Multiple charges of my cell phones while driving my work vehicle around throughout my shift I can probably charge my phone 6 to 8 times before the battery drops to 70% which is fantastic. The USB-C port, however, is the only flaw I have found in my short time having this product. It comes dislodged very easy and if you don’t pay attention you think your phone is charging and it is not.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Posted by: MHammm
from Dayton OH
Gender:Male
Verified Purchase:Yes
I purchased a month or so ago so I could keep my macbook pro charged while away from power. So far it has worked great. I am a little unsure that I could squeeze two full charges out of it, but I have not needed to. I also have a Yeti 200x and Nomad 50 to utilize also. I have seen some reviews about the auto selection for input/output. Mine has worked as it should no problem, but Goal Zero also acknowledges the possibility of this happening and it’s as easy as flipping the switch to your desired function. It is fairly compact and a little heavy, but I love it and it feels solid. I could certainly do without the wireless charging function as I have never been into wireless charging. Everything gets too hot in my opinion regardless of what device or charger. I wish they had the option to not include wireless in a Sherpa.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
4
Typical Goal Zero quality, just charge it fully fi
on June 23, 2023
Posted by: TonyR
from So Cal
Gender:Male
Verified Purchase:Yes
First time use after a charge gave poor battery life, charging a phone from 40% to 85 % completely discharged the Sherpa. Charging it fully seems to have cured it, the second use charged an iPod Pro from 20% to 100% and the Sherpa still had around 60% battery left. The good news, the new Sherpa charges way more rapidly than the old one.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com