Customer Reviews for Goal Zero - Sherpa 100 PD Portable Charger for Most USB Devices - Silver
Customer Rating
5
Sherpa 100 PD Piwer Bank
on September 22, 2026
Posted by: PHGP
from Washington
Gender:Male
I have several Goal Zero products…not a camper, but a traveler and GZ makes dependable and quality products. This Sherpa 100 PD power bank is no exception…solid stuff!
I love this, I have two and bought a third for my daughter! I use it constantly when I travel every month as well as in and out of the office. I have had a lot of mobile chargers over the years and used them on the daily. In my opinion these are the best.
Just suddenly stopped working after about 2 years. Now it won’t output anything (i.e., won’t charge) and gets hot when set to input (charge) and charge % won’t change. I’ve tried resetting, and everything support has offered. Good charger, but not worth the high price if it won’t last. I won’t buy another Goalzero product for this reason.
I was gifted this a few years back (Dec 2023?) and I really regret not getting a replacement immediately when it stopped working. About 6 months in it stopped holding a charge & the display won’t light up. It’s been a very expensive paperweight ever since…
Goal Zero makes a great camping lantern. Outshines this nice looking battery bank that has been outlasted by many a cheap no-name battery pack from the cheapest big box retailers.
No, I would not recommend this to a friend.
Response from goalzero.comBy MP, Solutions Center, November 26, 2025
Thanks for the review. Even though some time has passed since it stopped holding a charge, we’d like to check the status of the unit and see if we can get it working again or check warranty options. Please email support@goalzero.com so we can try to assist with this.
I only had this for 6-7 months and then it just quit working completely. Wouldn't recognize input or output coming from the USB port.
Response from goalzero.comBy Solutions Center, October 29, 2025
Thanks for sharing your feedback. We are sorry to hear about your experience with the Sherpa.
This is definetely not an expected behavior and something we should be able to handle under our warranty program. Please send us an email to support@goalzero.com. Thanks!