Customer reviews from goalzero.com
Goal Zero - Sherpa 100 PD Portable Charger for Most USB Devices - Silver
Average customer rating
3.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
8
4 Stars
1
3 Stars
4
2 Stars
2
1 Star
6
44%of customers recommend this product.
(
8 out of
18)
Customer Reviews for Goal Zero - Sherpa 100 PD Portable Charger for Most USB Devices - Silver
Customer Rating
1
Failed Again
on July 16, 2024
Posted by: Jason W
from Tustin, CA
Gender:Male
I bought the Sherpa 100PD about four months ago for a backpacking trip to Kings Canyon National Park. I started with a Sherpa that was 100% fully charged. I charged my Galaxy S22 phone three times (charging it only 40% each time). On the fifth charge, the Sherpa showed it was 79% full, and once I plugged in my S22 to recharge it, it dropped to 7% charged. Total failure of this product - being in the Kings Canyon backcountry with no power bank to recharge my phone or Garmin InReach. This is the second brand new Sherpa that has done this on me. This exact same thing happened last October in 2023 when I was backpacking in Ansel Adams Wilderness.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
5
Convenient, powerful, awesome powerbank
on March 3, 2023
Posted by: bean16
from Henderson, KY
Gender:Male
I have loved the 1st gen Sherpas but love the 2nd gen even more. I love pulling the PD or AC out in a meeting and charging my computer or whatever I have with me at the time without having to fight over outlets or running my cables all over the room. I take it on trips and normally don't fret about boxes just the cables I need, hasn't failed me yet. I love the new display and being able to see all the information how long is left, etc. Even though it's a little bigger/chunkier than other powerbanks I like how it looks and how sturdy it is. Don't think I'd take it backpacking with me but you won't find my EDC backpack without a Sherpa
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
3
Mixed Emotions
on February 16, 2023
Posted by: VersaFish
from New Orleans, LA
Gender:Male
Been using the 100PD now for a few months to charge an Apple Watch Ultra via USB-A port and also charging my Iphone via USB-C port as well as using the wireless port on top from time to time. Issue one is you cannot leave the Apple Watch charging cable(mag charge) plugged into the unit once the watch is charged(I was just leaving it plugged in for convenience purposes) because it will drain the unit. Issue two is the wireless charging on top of unit. Maybe it is just me but it is very difficult to get the phone properly lined up to accept a charge. When it does it drains the heck out of the unit. On the positive side the display is nice to have to know what is happening within the unit. As for the In-Auto-Out switch, it is very moody. Best to keep on the Out position when charging items and In position when charging the unit. Several time I plug items it to charge and the display shows the unit not recognizing anything when on Auto. Finally, the USB power button right below the display. It seems you must hit this button in order to get the USB-A port to work. That drove me nuts for a while as the product description NEVER mentions this button anywhere! Not sure why it is necessary to have to powerup this port if I have the switch on the back of the unit to Out. Well I found out the On-Auto-Out switch is just for the USB-C port functions. Overall I think it is a good unit with very poor instructions, suggestions and guidance offered by the manufacturer. I will positively update this review as I move along with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
2
Disappointed
on June 29, 2024
Posted by: ikeology
from Chicago, IL
I recently purchased the new Serpa with high hopes, as it perfectly fit my needs in terms of capabilities and size—ideal for my backpack. However, I've encountered significant issues with its functionality. The device does not power on, charge my devices, or operate with the cordless charger. Despite attempting troubleshooting steps and consulting the manual, I haven't been able to resolve these issues. Additionally, the charger has never functioned since purchase, even though the unit does power on when plugged in.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
3
Not as good as the older version
on January 13, 2024
Posted by: Gavmc
from New Zealand
Gender:Male
If it didn’t overheat all the time charging a laptop out of the USB-C port it would be great. The older version outputting 60w never gets hot. While the new version outputting 100w get extremely hot and always has the high temp icon showing. As a result often won’t charge till it cools down. So yeah I wish I could still by the older model 😐
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
1
What is the point of the three way switch?
on May 12, 2025
Posted by: INTUNETITAN
The the 3 way switch on the back causes the device to fail. You have to remove the back and disconnect so it will work.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
4
Typical Goal Zero quality, just charge it fully fi
on June 23, 2023
Posted by: TonyR
from So Cal
Gender:Male
Verified Purchase:Yes
First time use after a charge gave poor battery life, charging a phone from 40% to 85 % completely discharged the Sherpa. Charging it fully seems to have cured it, the second use charged an iPod Pro from 20% to 100% and the Sherpa still had around 60% battery left. The good news, the new Sherpa charges way more rapidly than the old one.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
5
Wireless Charging is super convenient
on August 27, 2024
Posted by: KitG
from Canada
Gender:Male
I bought this to support my various device while travelling and it’s performed exactly as advertised. One word on convenience: I can put my phone or earbuds on the PD100 for wireless charging. I simply rest my iPhone or AirPod Pro case on the top — it charges seamlessly as I work. Obviously plugging in can be done but this is way better. And, if I need to power up 2 devices at the same time, I can use short USB cord from the PD100 to the second device which can move around with me, unlike a hardwired cord to mains adaptor.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com