Customer reviews from goalzero.com
Goal Zero - Sherpa 100 AC Portable Charger for Most USB Devices - Silver
Average customer rating
3.8 out of 5
3.8
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
22
4 Stars
4
3 Stars
1
2 Stars
6
1 Star
5
65%of customers recommend this product. 
(
20 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Goal Zero - Sherpa 100 AC Portable Charger for Most USB Devices - Silver
Customer Rating
2 out of 5
2
Dead on Arrival
on December 28, 2024
Posted by: JacobH
from Fort Campbell, KY
Gender:Male
The LCD screen was dead on arrival. I'm very disappointed that some of the negative comments that I saw before I purchased this about the low degree of quality assurance turned out to be true. I'm going to reach out and see if I can get mine replaced, however I cannot recommend this to others at this time until they sort out the QA problems.
I'm giving it two out of five stars because I like to imagine that they possibly do sell some good units that are reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Works GREAT
on December 30, 2024
Posted by: OZ808
Verified Purchase:Yes
These battery packs work so great that I purchased three of them! Charges up fast and maintains charge for a long time. I power video and still photo equipment in the field with the packs as well as portable fans and lights.
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Powerful, with great features— definitely worth it
on January 6, 2025
Posted by: tatecg
Gender:Male
Verified Purchase:Yes
I think this is a great unit— the screen with a “time to empty” display is super helpful, and it powers well and for a long time. Wish it were a little more obvious/simpler to set the 120 outlet to be “permanently on” or to have it be that way by default— I had a few “low draw” items where the unit switched off when I wanted/needed it to be going continuously.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
2 out of 5
2
Not to happy
on January 26, 2025
Posted by: The IT Man
For the price I paid for a bunch of batteries stuffed in a housing with a mini motherboard controlling batteries i would expect it to last a bit longer before having major issues such as shutting down when the battery reaches 40%
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
SHERPA 100 AC
on February 19, 2025
Posted by: Phlip
The SHERPA 100AC is a very powerful and useful mobile power station. It is slim and compact enough to not take up too much room when space and weight are a concern. I have purchased several other Goal Zero products over past years and they are 1sr class in build, and longevity…all are still working very well.
Written by a customer while visiting goalzero.com
Customer Rating
4 out of 5
4
Works great charged fast
on March 4, 2025
Posted by: Daniel R
from Selma, TX
Gender:Male
A little on the heavy side compared to the PD version, however, it’s nice to have the AC feature if needed. Bought for a trip to Maine on a snow expedition. Worked great and kept everything charged for the three days. Having the ability to charge from solar really made the difference between choosing this or the lighter PD.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
4 out of 5
4
on March 19, 2025
Posted by: JDM1
Verified Purchase:Yes
Great product, and I like the sloped view screen. Much easier to read than the older unit.
That said, I wish this had the connection cables included with the package like the old unit did. The
old unit had side 'pockets' for storing the connection cables. I really miss that feature on this unit.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
1 out of 5
1
Can't rely on this
on May 26, 2025
Posted by: Rippedoff
from Providence
Gender:Male
Verified Purchase:Yes
Awful. Shuts off constantly. So unreliable its sad
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
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