Customer reviews from goalzero.com
Goal Zero - Sherpa 100 AC Portable Charger for Most USB Devices - Silver
Average customer rating
3.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
27
4 Stars
4
3 Stars
1
2 Stars
6
1 Star
7
65%of customers recommend this product.
(
24 out of
37)
Customer Reviews for Goal Zero - Sherpa 100 AC Portable Charger for Most USB Devices - Silver
Posted by: kks06
from Honolulu
Gender:Male
Verified Purchase:Yes
I bought this for weekend camping and realized that this iz great for travel. I have a flexsolar 40w flexibal solar panel and can charge this up in about 3 hours. I reallized that the Sherpa 100 AC is also allowable on airlines. Can charge my S23 ultra rapidly 4 or 5 times. Will charge an ipad twice. Have not used the ac outlet yet.Also glad that Goal zero can ship to Hawaii.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
2
Worn Out
on July 17, 2023
Posted by: Showtime
from Mid West
Gender:Male
My Sherpa 100AC has worn out at an alarming rate. Don't expect a long life on this unit.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
5
Great for travel
on December 26, 2022
Posted by: Nikki P
from Salt Lake City, UT
Gender:Female
I use the Sherpa 100AC on business flights. It's the best! I can charge my phone, laptop, and headphones all at the same time. The wireless charging is so convenient you can leave it on your tray table and charge phones when flying no need for a mess of cables.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
1
Needs improvement
on November 14, 2024
Posted by: Hughy86
Gender:Male
I've gone through two of these units. The first unit the 100w USB c port stopped working less than 6 months. I exchanged for a new one. The second unit's display stopped working after 3 months. Both units were lightly used. I have the previous model that's over 5 years old and it still works great. I returned the second unit for a refund. This is the first goal zero product I've been disappointed in. I would give goal zero 5 stars for standing behind their product and replacing it while both unit had issues within the warranty period, but I won't be getting another until they release a new durable version of the Sherpa 100ac.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Posted by: basil1
from Pittsburg, KS
Gender:Male
Verified Purchase:Yes
I bought New Sherpa 100AC Power Bank. This portable charger is very reliable, versatile and powerful. I like it very, very much! Thank you, Goal Zero Team for great job!
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Posted by: Neil8
Verified Purchase:Yes
Excellent! Well made, super nice with the additional neoprene case. I live off grid and do not have electricity in my bathroom. I plug my water pick into the unit and it runs it great using up almost no battery power. Great unit.
Written by a customer while visiting goalzero.com
Customer Rating
1
Would not recommend any more; miss the old version
on January 17, 2026
Posted by: OutdoorsDaryl67
Gender:Male
The product boasts a lot of features, but pretty much falls short on them all. The "outdoor" advertising is almost comical, because the device is really pretty fragile (I'm on my 3rd one in about 2 years). The screen is NOT visible in sunlight. The charging ports sometimes work, sometimes dont, and occasionally it seems like you drain what you're trying to charge, instead of actually charging it (yes, I know there is the switch you can flip)... The AC port has an "auto-shutoff" feature, and if it doesn't think you're using enough power it will turn itself off. Unfortunately, for MOST of the mobile/outdoor devices, which are already low power, this means the AC port shuts off every few minutes. This can be DANGEROUS depending upon what you are doing; I have fried thousands of dollars worth of equipment doing firmware updates, when the AC port shuts off.
I had the previous version of this, and I LOVED them; they were incredibly tough, they did what they needed to do, and I had no issues with them over 4-5 years. The new version sadly is just kind of a joke, when it comes to replacing the older model. I really cant recommend these any more; they're just too problematic.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
1
Display stopped working almost immediately
on September 15, 2023
Posted by: Anonymous
from Portland, Oregon
The display stopped functioning almost immediately after I bought it, brand new.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com