Customer reviews from goalzero.com
Goal Zero - Sherpa 100 AC Portable Charger for Most USB Devices - Silver
Average customer rating
3.8 out of 5
3.8
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
22
4 Stars
4
3 Stars
1
2 Stars
6
1 Star
5
65%of customers recommend this product. 
(
20 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Goal Zero - Sherpa 100 AC Portable Charger for Most USB Devices - Silver
Customer Rating
1 out of 5
1
Display stopped working almost immediately
on September 15, 2023
Posted by: Anonymous
from Portland, Oregon
The display stopped functioning almost immediately after I bought it, brand new.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
2 out of 5
2
It works, but "too little, too late" update
on October 3, 2022
Posted by: BasitMustafa
from Telluride, CO
Gender:Male
I came from the previous model of Sherpa 100AC because I liked it a lot, had great build quality, and great features when it was released (despite being spendy, you get what you pay for, at least you hope so...). But in 2022 (almost 2023), to have a power bank at this price point and size (read: ultra premium, not compact) that only charges at 60W and doesn't support 140W PD 3.1 simply doesn't make sense to me.
It would get 5 stars 3 years ago, no doubt, but this is just a few slight tweaks on the older model, and the software is still really weird: it randomly stops charging and you have to unplug it and plug it back in, which is really frustrating, b/c you come to an uncharged or partially charged powerbank after it being plugged in forever (again, if it charged at 140W like the new Anker 24K....no problem, but it charges VERY slowly).
Two stars b/c the build quality is great and it does technically work, but don't waste your money unless you want a well built paper weight, because with PD 3.1 140W laptops common these days and how long it takes to charge at 60W, you are basically going to be using as a paperweight (charging phones/iPads? You don't need something this big with an AC inverter)
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
1 out of 5
1
Awesome idea. Poor execution
on September 21, 2023
Posted by: Fellow
from Indiana
Gender:Male
I've been using this for work travel. It never gave me a full 100W, but I was still able to charge my laptop on lower wattage. I could work with that.
It's fickle on when it accepts a charge at all (the 60W port is more consistent than the 100W port). I can charge my laptop from near dead to full but it takes the full power bank. Plugging in my iphone 13 overnight, I get a half phone charge and the sherpa has gone from 100% to 50-60% remaining. When it's below 20%, it depletes RAPIDLY.
I've only used the AC option 1 time to run my CPAP machine, so I don't have any consistent metrics to share.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
1 out of 5
1
False staticts of what charger can do.
on May 25, 2023
Posted by: Ben79
from Duluth, MN
Gender:Male
I bought this charger thinking I'd get about 8 charges out of it on my cell phone like it states. Well after testing this power bank I actaully only got 2.8 charges. I have a standard Samsung smart phone. Nothing big and no big battery on it. It would be nice if this stated data is more accurate.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
2 out of 5
2
Does not perform
on April 6, 2023
Posted by: John28
Gender:Male
Bought this to be able to charge my iPad while flying as well as have extra juice while camping. Barely a week in the USB c ports just stopped. They flash and blink and do nothing no matter what cable or device I hook it up to. No reason something this expensive should be doing this. The included cable isn't anything special either, and it doesn't come with its own charging block. Luckily I had one from my yeti 400.
No, I would not recommend this to a friend.
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Phenomenal Cosmic Power Itty Bitty Living Space
on September 19, 2023
Posted by: rkeele82
from UT
Gender:Male
Verified Purchase:Yes
I love the Sherpa, I have used two of the 1st gen Sherpa for years, and they are amazing, I have been excited to upgrade to the latest, and the wait was well worth it. I like having the option to charge from USB-C or the 8mm port, and power my laptop with one cord instead of having different adapters has been nice... I was hoping to see a pure-sine inverter with the newer version, but it's fine overall.
Pro's: Versatile, powerful, compact, sexy (I mean seriously, there's no other mini solar generator that comes close to this sexiness)
Cons: Modified Sine-wave inverter
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Excellent power bank
on November 8, 2022
Posted by: Steveltaze
Gender:Male
I bought this about a month ago and love it. How it charges and where you can charge it is cool. In fact it has helped me lower my power bill where I live. Keep doing your good work GOALZERO. You have a life long user.
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
Customer Rating
5 out of 5
5
Although new and improved still a hard working des
on July 20, 2023
Posted by: twill_wave
from Charlotte NC
Gender:Male
Verified Purchase:Yes
Purchased this new Sherpa power pack as a replacement/additional power storage unit. As with the older unit works flawlessly and daisy chains quickly and flawlessly supplying needed voltage.
Great new features and worthwhile investment
I would recommend this to a friend!
Written by a customer while visiting goalzero.com
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