Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Smooth Looking Range to Improve your Kitchen
on June 4, 2023
Posted by: Andrew CLT NC
[This review was collected as part of a promotion.] This range is great! Such a clean and modern look in the Kitchen. Not only does it look great, it operates just as awesome. The oven heats up in a few short minutes and is ready to cook Pizza's or even broil a Steak. It contains the heat very well so that it does not heat up the house while using the oven. Food comes out perfectly. The Air fry feature is even better as you can cook Fries or Chicken fingers without making a mess on the stove and also keeps it healthy for our young family. Lastly the cooktop is great! It heats up super quick to boil water or like us - Cook an Egg or Grilled Cheese in just a couple minutes since we are always in a rush. Then when you're done - just a damp paper towel and the cooktop is clean and ready for the next use! Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not a good purchase
on June 27, 2023
Posted by: Stuart 85
[This review was collected as part of a promotion.] Purchased in January 2023 and It was installed by an electrician. I have used the self clean twice and both times it has caused problems. After using self clean, the oven does not work (The cooktop works). The first repair person replaced the thermostat and said the problem was solved. Used the self clean function recently and same thing happened. The repair person came today and said it was the thermostat again. He said it was not a good idea to use the self clean function because the same thing will keep happening. Why is this feature part of the appliance if it should not be used.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 29, 2023
Hello, Stuart! We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We can see that you are working with our Customer Care Team toward a resolution. If the repair doesn't address your concerns, please let us know. Feel free to reconnect with us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST,and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 8, 2023
Posted by: Bernice80
[This review was collected as part of a promotion.] Love the look of my range. Heats up fast and black top is easy to keep clean. Have not used oven yet. My only criticism of the design is when I reach over the range to my fridgedaire microwave I inadvertently hit the digital panel that controls the functions of the oven with my body. Think that is a design flaw and annoying when I have to reset panel.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hmmm. A bit quirky
on August 4, 2023
Posted by: JudiCB
Well, options for use are not intuitive. I find myself going back to the manual often. I'm happy with the cooktop but find that the interior is hotter on the sides, thus cooking items more on the edges (right and left) than the center. Also, the clock seems to be slow. More later when I have used additional options.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 7, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, JudiCB. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Elegant Range
on August 21, 2023
Posted by: RFC3
[This review was collected as part of a promotion.] We have only been able to use it a little bit but this electric range is beautiful and design and form. The functions that offers are many and were able to accomplish many cooking techniques with one appliance. New home new oven. Thank you Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Front controls light make it difficult to see the numbers, glass top not too easy erasing the marks after I cleaned with soap and water and clean dish towel. I have to use paper towels to get shiny
on August 25, 2023
Posted by: Bolita
[This review was collected as part of a promotion.] The stainless steel is not smudge proof as advertised.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 28, 2023
We want to personally thank you for sharing your important quality concerns and experiences with us. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We value all feedback, as it can help with future products. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. To help you make your stainless steel appliances shine, we recommend you use our Ready Clean stainless steel cleaner. Our scratch-free, streak-free formula removes fingerprints, smudges, grease, dirt, and oil while protecting and polishing to repel dust and dirt. Use on all stainless steel appliance brands and surfaces. Should you need further assistance, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
So good so far!
on August 26, 2023
Posted by: Yoonyoung
[This review was collected as part of a promotion.] It fit perfectly in the place where a freestanding machine was. It has so many functions not all of them I have used yet. It probably has a lot more functions than you could think. I can’t wait to try them all.
I use “convection oven” for veggies all the time. They come out so perfectly: wedge fries, broccoli, carrots, etc. Burger patties are baked perfectly too (I used convection bake).
I like that it has “a bridge” for a big griddle, steam roast, air fryer, and no preheat functions. The instructions are so detailed: my favorite part.
You can also lock the oven door for child proofing when it is not being used.
When I bought it I couldn’t see how the screen would look. It is very easy to use it. First you turn on and choose the type of function and the temperature. When it reached the temperature you can set up a timer that ends the cooking as well.
My only complaint is that I hit the on/off button by accident all the time and it turns on. Not a big deal.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire stove.
on August 30, 2023
Posted by: TedlyM
[This review was collected as part of a promotion.] The glass surface is easy to keep clean, heats rapidly, and the temperature is easy to modulate. The oven also heats quickly and evenly. The air fry feature provides quick and crispy foods such as fish and chips. I'm ever-so-happy that I selected this Frigidaire model.
Written by a customer while visiting frigidaire.com