Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,911 Reviews)
Rating breakdown 1,911 reviews
5 Stars
1,454
4 Stars
380
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Wasn't sure until I plugged it in....Whaaaaattttt!
on November 10, 2025
Posted by: Cookinglikeamystic
[This review was collected as part of a promotion.] Oh, wow, this stove is a beast! Five burners? Five glorious, electric crop circles of culinary chaos! I mean, it heats up like a dragon’s breath on a cold day, but with way more precision. Whether I’m whipping up a pot of chili that needs slow simmering or boiling a pot of pasta faster than you can say “arrabbiata,” this thing handles it like a pro chef on steroids. The burners are fierce, the heat is even, and honestly? It makes cooking feel less like a chore and more like a glorious performance.
Self-cleaning—it’s practically magic! I just press a button, and poof, the oven gets cleaned faster than I can say, “Hocus pocus, make it sparkle!” My wife, bless her heart, adores it. No more scrubbing or battling grease buildup as she practically worships this stove now. Been experimenting with all kinds of stuff now—slow-cooked brisket that falls apart just looking at it, creamy risottos that don’t take 3 weeks to finish; even a batch of orecchiette cheesy mac that somehow turned out way better than the last 10 attempts. My kids looked at me with tear-filled eyes of adoration and respect.
Honestly, this stove has brought a new level of joy to my kitchen. Bought two extra racks just so I can create more excuses to “meal prep” now. Told my wife it was an early gift for her…truth is I get to play and call it cooking.
Self-cleaning—it’s practically magic! I just press a button, and poof, the oven gets cleaned faster than I can say, “Hocus pocus, make it sparkle!” My wife, bless her heart, adores it. No more scrubbing or battling grease buildup as she practically worships this stove now. Been experimenting with all kinds of stuff now—slow-cooked brisket that falls apart just looking at it, creamy risottos that don’t take 3 weeks to finish; even a batch of orecchiette cheesy mac that somehow turned out way better than the last 10 attempts. My kids looked at me with tear-filled eyes of adoration and respect.
Honestly, this stove has brought a new level of joy to my kitchen. Bought two extra racks just so I can create more excuses to “meal prep” now. Told my wife it was an early gift for her…truth is I get to play and call it cooking.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 10, 2025
Dear Valued Customer!
Wow — what an incredible review! We’re thrilled to hear how much you’re enjoying your Frigidaire Gallery 30" Electric Range with 15+ Ways to Cook (model GCFE3060BF). It sounds like it’s truly ignited your passion for cooking! We love that you’re exploring all its powerful features, from the fast-heating burners to the convenient self-clean function. Thank you for sharing such a fun and energetic story — we’re honored to be part of your family’s kitchen adventures! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Wow — what an incredible review! We’re thrilled to hear how much you’re enjoying your Frigidaire Gallery 30" Electric Range with 15+ Ways to Cook (model GCFE3060BF). It sounds like it’s truly ignited your passion for cooking! We love that you’re exploring all its powerful features, from the fast-heating burners to the convenient self-clean function. Thank you for sharing such a fun and energetic story — we’re honored to be part of your family’s kitchen adventures! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
1
Scratches Very Easily
on October 19, 2024
Posted by: dklinski
I bought all new Frigidaire appliances slightly over a year ago. My husband and I are in our early 70s and I only use this range once or twice every couple of weeks. That said, the top of this range already has more scratches than my previous range that I had for 20+ years and cooked every day on it. I am an incredibly careful and clean person so this is not due to carelessness or lack of proper care. Each time I cook on the large burner, I find new scratches when I clean up. All of the stainless steel Frigidaire appliances I purchased dent and scratch very easily. I would not recommend this brand of appliance to anyone and am very disappointed in the decline in Frigidaire quality.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, October 21, 2024
Thank you for sharing your feedback about your Frigidaire model GCFE3060BF. We’re sorry to hear about the scratches on your range, especially given your careful usage. Scratches on stainless steel surfaces can sometimes be caused by the use of abrasive cleaning pads or harsh cleaners, which can affect the finish.
To help minimize scratching, we recommend using a soft cloth or sponge with a gentle cleaner specifically designed for stainless steel. Additionally, placing a cutting board or protective mat on the range surface while cooking can prevent scratches from cookware.
We take your concerns seriously and are committed to improving the quality of our products. If you have any further questions or need assistance, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Your satisfaction is important to us, and we appreciate your feedback as we strive to enhance our appliances.
To help minimize scratching, we recommend using a soft cloth or sponge with a gentle cleaner specifically designed for stainless steel. Additionally, placing a cutting board or protective mat on the range surface while cooking can prevent scratches from cookware.
We take your concerns seriously and are committed to improving the quality of our products. If you have any further questions or need assistance, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Your satisfaction is important to us, and we appreciate your feedback as we strive to enhance our appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 29, 2023
Posted by: Lindsey P
[This review was collected as part of a promotion.] Range Review
We recently got the Frigidaire Gallery 30” Electric Range w/ Total Convection and it has been a huge upgrade to our kitchen! Appearance wise, it looks so sleek and modern with the stainless steel and black. The knobs have led lights and the oven functions with a touchscreen (that can be locked if you, like me, have young kids). This oven and range has so many great features including no pre-heat and air frying. We have two young kids and busy schedules so the ability to quickly get cooking is key for our family. The range has great qualities like a warming burner and quickly heats for even cooking
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great Interface, but noisy fan
on September 28, 2023
Posted by: Alex_son_of_Jim
[This review was collected as part of a promotion.] Pros:
The touchscreen is very intuitive and responsive.
The range looks great overall.
Cons:
- Noisy fan that can't be disabled, which runs long after the oven is switched 'off'. The fan for convection always runs, no matter what cooking mode you set the oven to. The fan will continue to run for ten to fifteen minutes after turning the oven off, so you will hear a whirring noise while you are eating your dinner, which is annoying when you are trying to talk with your family over a meal. There is no way to turn off the fan, so we have resorted to leaving the oven door open after cooking to allow the oven to cool down and the fan to go off more quickly.
-- The bottom storage compartment is quite small, you can't store anything except for sheet pans (casserole dishes are too tall to fit inside it).
-- The illuminated knobs look nice, but it does make reading the setting of the knobs hard because the light washes out the numbers.
-- No air-fry trey was included with our purchase. This is a premium unit, so we would have expected that to be included as it is a major advertised feature of the oven.
The touchscreen is very intuitive and responsive.
The range looks great overall.
Cons:
- Noisy fan that can't be disabled, which runs long after the oven is switched 'off'. The fan for convection always runs, no matter what cooking mode you set the oven to. The fan will continue to run for ten to fifteen minutes after turning the oven off, so you will hear a whirring noise while you are eating your dinner, which is annoying when you are trying to talk with your family over a meal. There is no way to turn off the fan, so we have resorted to leaving the oven door open after cooking to allow the oven to cool down and the fan to go off more quickly.
-- The bottom storage compartment is quite small, you can't store anything except for sheet pans (casserole dishes are too tall to fit inside it).
-- The illuminated knobs look nice, but it does make reading the setting of the knobs hard because the light washes out the numbers.
-- No air-fry trey was included with our purchase. This is a premium unit, so we would have expected that to be included as it is a major advertised feature of the oven.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 2, 2023
We want to personally thank you for sharing your important quality concerns and experiences with us. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We value all feedback, as it can help with future products. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If you have any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
1
HATE THIS OVEN
on January 3, 2024
Posted by: Teddystouch
I have never hated an appliance as much as this one. Bought it in November thinking I would love the induction range and the oven. NOT! I hate everything about it. You can't touch it without it beeping and/or shutting off when you are cooking because you might have put something else on the glass top. I need the glass top for more counter space which is why we got it. But it's too sensitive to use that way. The oven does not heat up any faster than my last oven of 20 years. I hate the front controls because you have to bend over to set anything and if you lean on it, it will turn on or start beeping again. There is nothing I like about this oven. Also when using the bake/steam part, it leaves a nasty white stain in the bottom of the oven. I used the air fryer setting for chicken wings with the pan designed for that, and they took an hour to cook and even then were not done right.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 8, 2024
We want to thank you for sharing your important quality concerns and experience with us, Teddy. Please accept our sincerest apologies that your experience with your range didn't match your expectations. Our number one goal is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth. If there's anything we can do to assist and improve your experience with us, please don't hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality
on August 27, 2024
Posted by: CmK715
[This review was collected as part of a promotion.] After weeks of searching, I ordered this range because it had all the features I was seeking and had a good promotion for Menorial Day. Let me note that I purchased during a Memorial Day promotion in 2024, just 3 months ago. Already broken. The display panel to control the oven is completely unresponsive. I have a schedule appt with a technician (which is outsourced and the company they are sending has 2 stars and terrible reviews) How does something break after 3 months and I have used the oven maybe 4 times. In my opiinion, this is unacceptable, especially since you are sending a company to my home with terrible reviews. I guess we will see what happens after Wednesday and if they fix the issue. But my fear is it will happen again. Not happy with my purchase, buyer beware.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, August 28, 2024
Oh no! This is not what we want to hear, and we’re sorry to learn that your experience with our brand was less than satisfactory, especially since it was a brand-new, purchased appliance. Thank you for bringing this to our attention and for taking the time to provide a review.
It's important for us to hear if our products are meeting our consumers' expectations, and rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
Customer care is a big deal, and it is important to me that you have access to the best available. If you need further assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It's important for us to hear if our products are meeting our consumers' expectations, and rest assured that we will work closely with our technicians to resolve it and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
Customer care is a big deal, and it is important to me that you have access to the best available. If you need further assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on October 11, 2024
Posted by: Amsly
[This review was collected as part of a promotion.] We replaced our 24 year old stove with this model and really like how it looks and functions. Pros: easy to install, looks modern, heats quickly, has an air fryer. Cons: easy to accidentally turn the knobs and heat a burner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mind blowing options!
on November 5, 2024
Posted by: JWalk
[This review was collected as part of a promotion.] Absolutely love this Frigidaire Electric Range! We have tried the slow cooker setting, air fryer & convection and our food was amazing! If you don’t have the matching microwave you need to get it! It’s amazing too!
Written by a customer while visiting frigidaire.com