Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
4
Positive except for......
on September 19, 2025
Posted by: EZL ERIC
[This review was collected as part of a promotion.] I originally purchased this range BECAUSE of the many positive reviews compared to everything else I was looking at.
The Only real complaint I have (as did most other reviewers), was the fact that it's almost impossible to SEE the Stovetop knob positions. You can't read Where the knobs are turned to BECAUSE of the backlighting.
It would have been much better if they had gone ahead and backlit the ACTUAL knob numbers/position. Actually need to use a flashlight to see where the knobs are positioned.
The Only real complaint I have (as did most other reviewers), was the fact that it's almost impossible to SEE the Stovetop knob positions. You can't read Where the knobs are turned to BECAUSE of the backlighting.
It would have been much better if they had gone ahead and backlit the ACTUAL knob numbers/position. Actually need to use a flashlight to see where the knobs are positioned.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on October 25, 2025
Posted by: CCnFl
[This review was collected as part of a promotion.] I have this exact range, for 6 months. I love it. It replaced an 8 year old Whirlpool so everything about it is an updated quality. Cooktop is roomy and burners are quick to respond and easy to adjust from very low heat to high heat. Oven is large and heats up quickly. It bakes beautifully and produces a great end product. Everything cooks evenly with no hot spots. Baked on spilled food wipes up easily after returning to cold oven temp. My only disappointment are the backlit controls for the burners. The backlight is so bright that it is very hard to read the numbers on the dial to set the heat level. Beautiful looking appliance that cooks very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Gallery electric range
on November 21, 2025
Posted by: Mimi651
[This review was collected as part of a promotion.] I am new to the frigidaire family. I chose this range because out of all the electric glass tops that I looked at it was the best for my needs and couldn't beat the price. I love the looks of it, my husband loves it because it has actual knobs to turn on the burners. I haven't even begun to use all the features as we just got it a few weeks ago. People complain about the back lights on the control knobs, but I like it doesnt bother me at all. Can't wait to try all the features. I would definitely recommend this range to all my friends.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
Thank you for sharing your experience as a new member of the Frigidaire family! We’re thrilled to hear that your new range is meeting your needs and that both you and your husband are enjoying its design and features. It’s wonderful to know that the knobs, appearance, and overall functionality are making a positive impression right from the start.
We understand that it can take some time to explore all the features of a new appliance, and we’re excited for you to experience everything your range has to offer. If you have any questions about using the features, need guidance, or want tips on getting the most out of your range, our team is always here to help. You can connect with us via Live Chat at Frigidaire.com for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST.
Thank you again for choosing Frigidaire, and we appreciate your recommendation to your friends! We look forward to supporting you as you continue to enjoy your range. - Maria
We understand that it can take some time to explore all the features of a new appliance, and we’re excited for you to experience everything your range has to offer. If you have any questions about using the features, need guidance, or want tips on getting the most out of your range, our team is always here to help. You can connect with us via Live Chat at Frigidaire.com for immediate support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST.
Thank you again for choosing Frigidaire, and we appreciate your recommendation to your friends! We look forward to supporting you as you continue to enjoy your range. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
SO worth it!
on January 12, 2026
Posted by: MommaG123
[This review was collected as part of a promotion.] I am very happy with my new stove! The things it can do are phenomenal!! Never thought I’d be able to air dry and air sous vide! The Bread proofing feature is a godsend, my home is usually to cool for my bread to proof properly!
I just can’t say enough good things about this! The warming burner is also a plus! Don’t hesitate to get this for yourself. You will NOT Be disappointed!! 5 STARS!
I just can’t say enough good things about this! The warming burner is also a plus! Don’t hesitate to get this for yourself. You will NOT Be disappointed!! 5 STARS!
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 13, 2026
Thank you so much for sharing your amazing feedback! We’re thrilled to hear how much you’re enjoying your new stove and all of its versatile features. It’s wonderful to know that the air dry, air sous vide, and bread proofing functions are making cooking and baking easier and more enjoyable, especially in your home environment.
If you ever have any questions, want tips on using your stove’s features, or need assistance in the future, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST.
Thank you again for choosing Frigidaire. We hope your stove continues to bring convenience, innovation, and joy to your kitchen for many years to come! – Maria
If you ever have any questions, want tips on using your stove’s features, or need assistance in the future, our team is always here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST.
Thank you again for choosing Frigidaire. We hope your stove continues to bring convenience, innovation, and joy to your kitchen for many years to come! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
on August 20, 2023
Posted by: Michael Papp
[This review was collected as part of a promotion.] We have only had the stove for 2 weeks, went to use it for dinner tonight and it won't heat up. The oven won't turn on, panel went blank. Turn on burner the knob lights but doesn't heat up and the top doesn't tell you that the element is hot or hot surface. Turn on burner panel lights come on but again doesn't heat up. Shut knob off and panel goes blank.
Response from frigidaire.comBy John, Online Outreach Specialist, August 23, 2023
Hi, Michael Papp. We feel terrible to hear that you’re having this experience with your new electric range. We show you were able to reconnect with our customer care team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us via live chat or call us at 1-800-374-4432, and we will dive right in. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this RANGE already
on October 24, 2023
Posted by: Vvitalian
[This review was collected as part of a promotion.] I have never had electric but I am already in love with this range, its so clean, and works so well!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cannot dim backlit knobs
on December 16, 2023
Posted by: NoniC
[This review was collected as part of a promotion.] This range was delivered 2 days ago. The backlighting on the knobs is so bright, it is hard to read the knob settings. I cannot find anything in the manual, online, or through the dealer to explain how to dim them. I have resorted to putting electrical tape on the top light of each knob. It is disappointing to have to put tape a new range. I suggest there be a setting for brightness on the backlight on the cooktop knobs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Range
on October 23, 2023
Posted by: Old Bald Guy
[This review was collected as part of a promotion.] Great range. only drawback is the touchscreen is very touchy. When cleaning keep turning on when touch and have to cancel.
Written by a customer while visiting frigidaire.com