Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
A lot of preferred features
on June 11, 2025
Posted by: Hate to change
[This review was collected as part of a promotion.] It has so many features! Looks good, works great. I wish the storage drawer was deeper but most other brands don’t have any storage at all. I also would rather have had a larger size burner on the cooktop instead of the bridge.
Written by a customer while visiting frigidaire.com
Customer Rating
3
NEED TO INCLUDE A TRIM KIT!
on June 16, 2025
Posted by: MGNPRO
[This review was collected as part of a promotion.] So far I like it. My only complaint is that it should have a trim kit for back and sides. I'm having a heck of a time with that issue. Would not recommend this based on this problem finding a trim kit. For the price it should come with one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2025
Hi there. Thank you for taking the time to share your experience. We're glad to hear you're liking your new appliance so far, but we truly understand your frustration regarding the lack of a trim kit for the back and sides.
Your feedback is important to us, and we agree, for certain installations, having a trim kit available (or included) would make a big difference. We’re sorry this has made your setup more difficult, and we’ll be sure to pass your comments along to our product development team for consideration.
If you'd like help identifying compatible trim solutions or exploring other options, our Customer Care Team is here to assist at 1-800-374-4432 or via live chat at www.frigidaire.com.
Thank you again for choosing Frigidaire and sharing your thoughts, they help us improve.
Best Regards,
Ruth
Your feedback is important to us, and we agree, for certain installations, having a trim kit available (or included) would make a big difference. We’re sorry this has made your setup more difficult, and we’ll be sure to pass your comments along to our product development team for consideration.
If you'd like help identifying compatible trim solutions or exploring other options, our Customer Care Team is here to assist at 1-800-374-4432 or via live chat at www.frigidaire.com.
Thank you again for choosing Frigidaire and sharing your thoughts, they help us improve.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on July 10, 2025
Posted by: DanielleR23
[This review was collected as part of a promotion.] Only item I would mention is it randomly has condensation in the drawer
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 10, 2025
Thank you for your feedback. We’re sorry to hear about the condensation in the drawer—this can sometimes happen due to humidity or frequent door openings. If it continues or worsens, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Steamer function broke my oven
on July 16, 2025
Posted by: Amanda lea
*Buyer Beware* I've had this oven for just over a year, and it's already throwing error codes and is unusable. After using the steamer function for maybe the third time, it stopped mid-cook and gave me an error code which I've traced to the relay board being shot. Now I have to spend a ton of money just to fix this thing. Very disappointing for an appliance that's a year and a month old.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean, sleek, and tons of cooking space!
on August 1, 2025
Posted by: RRD73
[This review was collected as part of a promotion.] We needed a new stove and oven and this one was great. Beyond the sleek profile we loved the features such as knobs for heating elements and the digital screen for the oven. The knobs have LED lights when turned on, which is a great feature so that you can easily tell if a burner was left on by mistake (think teenagers cooking)! The left burners can be combined together with a center "bridge" element to create one large heated surface. This is great for our cast iron griddle when making pancakes for the family. The digital screen is easy to use and comes with standard oven temps that are preset. The oven size is much larger than our old one which is fantastic when we make large meals like ribs or Thanksgiving Turkey. As a result, the bottom draw is much shallower. Not an issue, but when converting from an older stove to this one, some of the items had to be relocated since we couldn't fit it all. On the plus side, it forced us to donate cooking items we actually never used.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 15, 2025
Posted by: Cat N
[This review was collected as part of a promotion.] We really love our stove. It looks great in our new kitchen. We love the flexibility and options. What use to take me several minutes to boil water only take 1 or 2 minutes. We are enjoying our new appliances. Thank you
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quick and Beautiful
on August 20, 2025
Posted by: cpa47
[This review was collected as part of a promotion.] The range is gorgeous and heats VERY quickly! One thing I'm bummed about is that the box where the electric cord connects to the unit is not flush with the unit, so there is a more sizeable gap between the range and that wall thank with the one I replaced- which was tecnically exactly the same size.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Oven has a few quirks
on August 24, 2025
Posted by: KEEBS
[This review was collected as part of a promotion.] Oven looks great, cooks evenly, and easy to use. Burners take a little getting used to, all heat differently so you really have to understand how hot a certain number will get on each individual burner. Burner knobs are hard to read, light behind does nothing to help. Overall very happy so far.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2025
Hi there. Thank you for sharing your experience! We’re so glad to hear that your oven looks great, cooks evenly, and has been easy to use. We appreciate your feedback regarding the burners and knobs—insights like yours help us continue improving. We’re happy to know you’re overall very pleased with your range so far! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com