Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Love my new slide in range!!
on December 24, 2025
Posted by: Wayne81
[This review was collected as part of a promotion.] So far so good! I love the looks of this oven and how much faster it heats up compared to my 7 year old ge oven.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 26, 2025
Thank you for your feedback! We’re glad to hear that your new oven is performing well and that you love its look and faster heating compared to your previous oven. If you need any assistance or have questions, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432 (Monday – Friday, 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 25, 2025
Posted by: Vosbewin
[This review was collected as part of a promotion.] Very happy, looks good and works well, very easy to keep clean
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 26, 2025
Posted by: Ron188
[This review was collected as part of a promotion.] It’s taking a bit to get used to the convection oven but going really well. Happy with the results
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 29, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new convection oven and that your cooking results are meeting your expectations.
We understand that getting used to new features can take a little time, and we’re happy to assist if you have any questions or need tips on using the convection settings to their fullest. You can connect with us through Live Chat at Frigidaire.com, or call us at 1‑800‑374‑4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire! — Maria
We understand that getting used to new features can take a little time, and we’re happy to assist if you have any questions or need tips on using the convection settings to their fullest. You can connect with us through Live Chat at Frigidaire.com, or call us at 1‑800‑374‑4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
Burner knobs
on December 26, 2025
Posted by: Gerry12345
Knobs turn with out realizing it. A slight bump and it turns on burners. Control panel very sensitive. Shuts off when you bump it. I feel this is a safety issue and should be recalled. Sad you can't go back in and update your review.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 29, 2025
We’re very sorry to hear about your experience with the knobs and control panel. Safety is always a top priority, and we understand your concern. We recommend contacting our customer support team via Live Chat at www.frigidaire.com or calling us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not sure if I have the right burner handles
on December 28, 2025
Posted by: Bevc796
[This review was collected as part of a promotion.] I have 2 burners that I can't figure out. The large summer to boil one, and the bridge burner. When I turn the large burner on high, it didn't hear up at all. Only when I turn it down to about 6, does it heat up. Then in the guide, it says that the bridge burner location on the stove should have a mark that shows where to put the burner dial to use it, or alternatively, turn the dial to the single burner location, to just use the single burner in the front left side. But on this stove, the dial looks just like all the others, and the bridge burner comes on all the time, making the front burner useless unless I'm using a griddle. As you can see in these pics, when the burner is turned on high, both the burner and bridge burner come. The dial also doesn't look anything like the example in the manual, nor do the markings on the stove itself. So, I'm not sure how to use this burner, without having the bridge burner on as well. So, I have issues with two burners.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 2, 2026
Hi Bev! Thank you for reaching out and sharing the details about the issues you’re experiencing with your stove. We completely understand how confusing and frustrating it can be when burners don’t behave as expected, especially when the manual and dial markings don’t seem to match your unit.
We’re sorry for the inconvenience this has caused and want to help you get your stove working properly. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry for the inconvenience this has caused and want to help you get your stove working properly. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 28, 2025
Posted by: Smokeydigit
[This review was collected as part of a promotion.] Although I have not used all the features, I am happy with how the features function that I have used. One small thing I like is when I have a burner element on the light illuminates behind the dial showing that particular element is on. The oven is quiet and heats up quickly. Suggested cook times on items have been accurate with the oven.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 30, 2025
Hi, Smokeydigit! Thank you for your feedback! Knowing your electric range is quiet, heats efficiently, and provides useful feature guidance is exactly what we aim for. For any questions or support, contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 28, 2025
Posted by: Gram26
[This review was collected as part of a promotion.] The stove is a good purchase. It has more oven space and lots of fun features.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 29, 2025
Thanks for the feedback! We’re happy you’re enjoying the added space and fun features. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range with airfryer
on December 28, 2025
Posted by: Flossboss10
[This review was collected as part of a promotion.] So far I love my new range. I've tried the airfryer, baked and broiled. All has turned out perfect.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 29, 2025
Thank you for your review! We’re glad to hear you’re loving your new range and that the air fryer, baking, and broiling functions are all delivering great results. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com