Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
4
Excellent stove except for…
on December 2, 2025
Posted by: JD Gee
[This review was collected as part of a promotion.] We purchased our stove a month ago and we believe we made a good choice. We perused the online ratings and consumer reviews against comparable stoves to make an educated selection. We like how the back of the knobs light up when that burner is on. We stopped short of giving this stove full marks for these reasons: a). You have to enter the touch menu to turn the Oven Light on and off versus there being a button where the other controls are. b). We wish the Anti-Tip plate (to prevent the stove from tipping over) was longer in order to engage the right rear leveling foot without the stove having to be pushed all the way back against a wall. Other than these quirks, we believe this is an excellent choice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 4, 2025
Hi JD! Thank you so much for taking the time to share such a thoughtful and well-considered review. We’re delighted to hear that your new stove has been a strong choice for your home and that features like the illuminated knobs are adding confidence and convenience to your cooking experience. It’s clear you put a lot of care into researching your options, and we truly appreciate that you chose our product.
We also want to thank you for highlighting the areas where your experience could be improved. Your comments about the oven light control and the length of the anti-tip plate are incredibly valuable. We understand how having a dedicated button for the oven light would feel more intuitive, and we recognize the importance of installation flexibility when it comes to safety components like the anti-tip bracket. Feedback like yours helps guide future design updates, and we’ll be sure to share these insights with our product development team.
We’re glad to know that, aside from these points, the stove has been an excellent fit for your needs. Should you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also want to thank you for highlighting the areas where your experience could be improved. Your comments about the oven light control and the length of the anti-tip plate are incredibly valuable. We understand how having a dedicated button for the oven light would feel more intuitive, and we recognize the importance of installation flexibility when it comes to safety components like the anti-tip bracket. Feedback like yours helps guide future design updates, and we’ll be sure to share these insights with our product development team.
We’re glad to know that, aside from these points, the stove has been an excellent fit for your needs. Should you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful Range
on December 2, 2025
Posted by: CookChi
[This review was collected as part of a promotion.] I’ve only owned the range for a few weeks and haven’t used it that much but so far so good. I love the aesthetics of it and everything I’ve cooked so far came out perfectly. The heat seems to be evenly distributed. As others have said the LED lights behind the control knobs are too bright. I wound up putting small pieces of black electric tape over 3 of the 4 LED lights behind each knob and that fix the problem. Other than that everything is great. I’m only giving it 4 stars as I have not used it enough and do not know it will hold up
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 4, 2025
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the aesthetics and performance of your new range, and that your cooking has come out perfectly so far. We appreciate you sharing your tip for the LED lights—very helpful for other users! If you need any assistance or have any questions, feel free to DM us here, contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the Gallery Series
on December 2, 2025
Posted by: GGA9
[This review was collected as part of a promotion.] I am enjoying my new Frigidaire Gallery Oven. It has so many wonderful features. It does take some getting used to with all of the options but is visually appealing as well functional.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 3, 2025
Thank you for the wonderful review! We’re glad to hear you’re enjoying your new Frigidaire Gallery Oven and all its features. It’s true there are many options, but we’re happy it’s both functional and visually appealing for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Range
on December 3, 2025
Posted by: Cary25
[This review was collected as part of a promotion.] I have always loved Frigidaire appliances. They are beautiful and durable. This is my first flat top and love the ease of cleanup and evenness of cooking. Definitely would recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridgedaire ceramic top
on December 3, 2025
Posted by: BW56
[This review was collected as part of a promotion.] We love the functions we've tried so far. Only had it up and running for about 2 weeks. Not sure what to do with our counter top air fryer. We don't need it now. Very easy to keep clean.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 5, 2025
Hi there! Thank you so much for sharing your experience with us! We’re thrilled to hear that you’re enjoying your new range and that the features you’ve tried so far have been such a great fit for your cooking needs. It’s especially wonderful to know the built-in functions are making your countertop air fryer feel unnecessary—that’s exactly the kind of convenience we hope our appliances bring.
We’re also glad to hear that keeping the range clean has been easy. A smooth, low-maintenance experience can make such a difference in day-to-day use.
If you have any questions as you explore more of the features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re also glad to hear that keeping the range clean has been easy. A smooth, low-maintenance experience can make such a difference in day-to-day use.
If you have any questions as you explore more of the features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great oven, stove top stains easily
on December 4, 2025
Posted by: Marypmurr
[This review was collected as part of a promotion.] Oven works great, but installers did not tell us about how to protect the stove top or anything important we needed to know such as what came with the stove like the temperature pro.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 4, 2025
Hello Marypmurr!
Thank you for sharing your feedback. We’re glad to hear that your Frigidaire Gallery 30" Electric Range is performing well, but we’re truly sorry to learn that the installation team did not provide the important information you should have received during setup. You deserve a clear understanding of your appliance’s features—especially items like the Temperature Probe—and guidance on how to properly care for your stovetop. If you still have questions about the accessories included with your model or would like tips on maintaining and protecting the cooktop, we’d be happy to help. Please feel free to reach out anytime us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback. We’re glad to hear that your Frigidaire Gallery 30" Electric Range is performing well, but we’re truly sorry to learn that the installation team did not provide the important information you should have received during setup. You deserve a clear understanding of your appliance’s features—especially items like the Temperature Probe—and guidance on how to properly care for your stovetop. If you still have questions about the accessories included with your model or would like tips on maintaining and protecting the cooktop, we’d be happy to help. Please feel free to reach out anytime us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Gallery Slide in Electric Range
on December 4, 2025
Posted by: ReelOne
[This review was collected as part of a promotion.] I’ve had this new range for less than a month. Overall I’m satisfied with the performance of the oven and stove top. I baked bread and it came out perfect. The only thing we don’t like is the light behind the burner knobs make it difficult to see what temperature you are selecting. I don’t think a light was needed.
Response from frigidaire.comBy John, Online Outreach Specialist, December 4, 2025
Hello, ReelOne. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great oven with air fryer and convection!!
on December 5, 2025
Posted by: Armor plated
[This review was collected as part of a promotion.] This oven does everything I want!! It’s amazing and so versatile!! We love it!!
Written by a customer while visiting frigidaire.com