Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
4
on January 30, 2025
Posted by: Spko
[This review was collected as part of a promotion.] This range is a reasonable value, although we preferred to have the induction model. It seems well made and controls are solid and responsive. The oven is large to accommodate larger cooking items. The lower drawer could be made of a slightly thicker gauge metal. The blue tape that it ships with to hold doors closed delaminates on removal and requires a container of goo gone to remove residual adhesive! The oven controls are easy to trigger when cleaning but can be locked out if this become annoying. The finish is “kinda” fingerprint resistant, but frankly Miele’s appliance finish is far superior in this respect. All in all we are satisfied with this appliance, however we have only owned it for a few days.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on February 2, 2025
Posted by: Jeff P88
[This review was collected as part of a promotion.] Coming from a 3 year old Samsung (Garbage)what a breath of fresh air.My wife loves to bake,and this oven has not disappointed her!Phew!Seriously everything(that we've tried)has worked flawlessly!I am not a paid actor or was I giving the stove for free.it is the top rated stove on Comsumer Reports!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My Oven
on February 17, 2025
Posted by: Hooch814
[This review was collected as part of a promotion.] I have owned my oven for almost 5 months.
The oven preheats quickly and holds it temperature well. The stove top is glass and cleans up well with stove top cleaner. The knobs on the front need to be pushed in and then turned to start the top burners so bumping them is not a problem and they have a light.
Overall, I have nothing to complain about with my oven.
The oven preheats quickly and holds it temperature well. The stove top is glass and cleans up well with stove top cleaner. The knobs on the front need to be pushed in and then turned to start the top burners so bumping them is not a problem and they have a light.
Overall, I have nothing to complain about with my oven.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer Light
on February 17, 2025
Posted by: jennifer040279
[This review was collected as part of a promotion.] Overall great, but freezer lights don't come on so I'll be making a call.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new stove
on February 18, 2025
Posted by: Btc12
[This review was collected as part of a promotion.] Works great. Replaced a 25 yr old fridgidare stove
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Upgrade
on February 18, 2025
Posted by: Cb2982
[This review was collected as part of a promotion.] A great upgrade from your traditional electric range.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Regret buying
on February 23, 2025
Posted by: Horrible appliances
Oven does not hold temperature. Service has been out to calibrate, and oven worked better for a couple of months, but is now back to (insert word system won't let me post) . It seems like if you open the door to put food in, or check of food, the oven doesn't register that the temp dropped, and therefore, doesn't reheat the oven. Between this oven, and the equally bad Frigidaire refrigerator we just bought, we will NEVER buy Frigidaire again.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 26, 2025
Hello, Valued Customer! We’re sorry to hear about your experience with your oven and refrigerator. We understand how important it is for your appliances to perform as expected, and we apologize for any frustration this has caused. If your oven is still experiencing temperature issues after calibration, we’d like to help find a resolution.
Please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST with your model and serial number, along with any service details you have, so we can further assist you. Your satisfaction is important to us, and we appreciate the opportunity to make this right. -Rox
Please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST with your model and serial number, along with any service details you have, so we can further assist you. Your satisfaction is important to us, and we appreciate the opportunity to make this right. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cooktop unreliable
on February 26, 2025
Posted by: ATCleary
The oven is great, heats evenly, very accurate. And I love the bread proofing setting. But I'm giving this 3 stars because the induction cooktop is very temperamental. Perioidically, the cooktop will respond when I press the power key, and even recognize that there's a pot on the surface, but the button to select a cooking setting. Other times it will just randomly shut off. Very disappointing. The induction cooktop was the feature I was looking forward to and it's been a source of frustration & inconvenience.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 27, 2025
Hello, ATCleary! We appreciate your feedback and are happy to hear you're enjoying the oven's performance and bread-proofing setting! However, we’re sorry to hear about the issues with your induction cooktop. Here are a few tips that you might try to resolve the issues:
Ensure you're using induction-compatible cookware with a flat bottom. Clean the cooktop surface and touch controls to remove any residue that may interfere with the sensors. If the cooktop randomly shuts off, check that the cookware is properly centered on the burner. Perform a reset by turning off the power at the circuit breaker for a few minutes and then turning it back on.
If the issue persists, our team is happy to assist! Please reach out at 1-800-374-4432 or visit www.frigidaire.com for further support. We want to ensure you get the best experience with your appliance! -Rox
Ensure you're using induction-compatible cookware with a flat bottom. Clean the cooktop surface and touch controls to remove any residue that may interfere with the sensors. If the cooktop randomly shuts off, check that the cookware is properly centered on the burner. Perform a reset by turning off the power at the circuit breaker for a few minutes and then turning it back on.
If the issue persists, our team is happy to assist! Please reach out at 1-800-374-4432 or visit www.frigidaire.com for further support. We want to ensure you get the best experience with your appliance! -Rox
Written by a customer while visiting frigidaire.com