Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
1
DO NOT BUY!
on September 14, 2025
Posted by: teiler
Where do I start with what I don't like about this oven. First, I noticed when I got it that the inside frame that sits on the oven door glass does not sit flush at the bottom. I bows up about 1/4". Thankfully, I bought the extended warranty thru the dealer. They replaced it piece and it still does it. When I went to use my steam bake it would not get up to temperature. It got so high then as soon as the water inside started boiling the temperature started to drop. I just used my self clean to clean my oven and the inside of the door frame that does not fit flush to the glass bowed about 3/4". That is not right! I feel like all the issues I'm having with my temperatures are because of the stupid door. I just want a new door but you can't replace the whole thing. It has to be replaced piece by piece. I'm going to demand the store where I bought this at do this while it's under warranty! Save a headache and don't buy this junk!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 16, 2025
Thank you for reaching out and sharing your experience with your Frigidaire oven, Teiler. I’m truly sorry to hear about the frustration you’re facing with the door frame not sitting flush and the temperature inconsistencies, especially during steam baking and self-clean cycles. That definitely doesn’t sound like the quality and performance we aim to deliver. I completely understand how disappointing it must be to have the door issues persist even after replacement parts were installed, and I appreciate you taking the time to explain everything so clearly. Your concern that the door’s fit might be affecting the oven’s temperature is valid, and it’s important to get this resolved properly. Since you purchased the extended warranty and are still experiencing these problems, I strongly encourage you to contact our Customer Support team. They have the expertise to guide you through the next steps and help coordinate any necessary repairs or parts replacements under warranty to make sure your oven works as it should. Please feel free to reach out via Live Chat on our website or by calling us directly at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’re here to assist you. Thank you again for your patience and for giving us the opportunity to address your concerns. We want to make this right for you. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 15, 2025
Posted by: Aunt KK
[This review was collected as part of a promotion.] Doors are loose fitting when shutting
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 16, 2025
Thank you for sharing your feedback with us. We’re sorry to hear that the doors on your range don’t seem to be fitting as securely as expected when shutting. We understand how important it is for your appliance to function properly in every detail, and we’d like the opportunity to review this further to determine the best way to assist you. For additional support, we encourage you to connect with our team so we can look into your specific model and provide guidance. You can reach us through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2025
Posted by: JimMarie
[This review was collected as part of a promotion.] So far, very good! Easy to work options! We are happy to cook and bake our favorite foods.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 17, 2025
Thank you for your wonderful feedback, JimMarie! We’re so happy to hear that the options are easy to use and that you’re enjoying cooking and baking your favorite foods with your Frigidaire appliance. That’s exactly what we hope for! If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and happy cooking! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
so far, so good
on September 15, 2025
Posted by: mjat2020
[This review was collected as part of a promotion.] Haven't had a chance to use all the options yet, but the one's I have tried, work great.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 17, 2025
Thank you for your feedback! We’re so glad to hear that the features you've tried so far on your 30" Front Control Electric Range with Total Convection are working great. We hope you get to explore all the other options soon and that they continue to meet your expectations. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gallery Range/Oven
on September 15, 2025
Posted by: BrandeC
[This review was collected as part of a promotion.] Absolutely love my stove, the many features and the way it cooks the foods perfectly! This was the addition I needed for the start of my culinary journey as I am in the process of getting my associates degree in culinary arts.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 17, 2025
Thank you for sharing such wonderful feedback! We’re delighted to hear that your new range is supporting you so well in your culinary journey. Best of luck as you work toward your associate’s degree in culinary arts—we’re excited that your range can be part of your cooking success! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great electric range and oven!
on September 16, 2025
Posted by: Emi HH
[This review was collected as part of a promotion.] We love our new Frigidaire electric stove especially the big oven and all the functions!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 17, 2025
Thank you so much for sharing your experience! We’re delighted to hear how much you’re enjoying your new electric stove. It’s wonderful to know that the spacious oven and versatile functions are making a positive difference in your cooking routine. We design our appliances with convenience and performance in mind, so it’s great to see that reflected in your feedback. If you ever have questions about your stove or would like assistance exploring all of its features, our Customer Care team is here to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432. Our representatives are available Monday through Friday from 8:30 AM to 8:00 PM EST. We truly appreciate you choosing Frigidaire and hope your new stove continues to bring you joy and delicious meals for years to come. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
new range
on September 16, 2025
Posted by: Sherri844
[This review was collected as part of a promotion.] Very nice, love the black stainless steel.
Baking cookies turned out amazing.
Baking cookies turned out amazing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oven review
on September 16, 2025
Posted by: clamburn
[This review was collected as part of a promotion.] we LOVE it!! so many features we didnt have in our old oven, the convection functionality is exciting to think about using. and we LOVE the flat top, knobs on front - such a clean look.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2025
We’re so excited to hear you LOVE your new oven, clamburn! It’s great that the convection feature and sleek flat top with front knobs are such a hit—those clean looks really make a difference. If you have any questions, suggestions, or need assistance as you explore all the features, feel free to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks so much for choosing Frigidaire! – Maico
Written by a customer while visiting frigidaire.com