Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,912 Reviews)
Rating breakdown 1,912 reviews
5 Stars
1,454
4 Stars
381
3 Stars
47
2 Stars
8
1 Star
22
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Black Stainless Steel
Customer Rating
5
Love our new range
on June 16, 2025
Posted by: Debi888
[This review was collected as part of a promotion.] Returned a different brand and got this one and really love it more. Has tons of great features!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 18, 2025
We're so glad to hear you’re loving your new Frigidaire refrigerator and that it’s been a great upgrade! It's wonderful to know the features are making a positive difference. If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2025
Posted by: Austinnnk
[This review was collected as part of a promotion.] Good looking, easy install
Written by a customer while visiting frigidaire.com
Customer Rating
3
Above Average
on June 19, 2025
Posted by: SWCT
[This review was collected as part of a promotion.] Has a nicer than average appearance & functionality. Definitely a step down from the one I bought in 2009, unfortunately. Just hope it lasts as long! Should absolutely come with custom gap filler pieces if they're going to use a design that doesn't overlap the counter edge at all like it used to. Its honestly a cheaper look and wish it was different bc of the mess involved now after cooking.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 20, 2025
Thank you for your honest and thoughtful feedback, SWCT. We truly appreciate you taking the time to share your experience, and I want to start by acknowledging how valid your concerns are, especially when you're comparing this unit to a previous model that served you well for many years.
We’re glad to hear you find the appearance and functionality above average, but we completely understand how it can feel like a step down when design elements that once made a difference—like overlapping counter edges—are no longer included. The absence of custom gap fillers, in particular, can absolutely lead to frustration, especially when it comes to keeping your kitchen clean and avoiding messes during everyday use.
You're right—details like that do impact not only how a unit looks, but how it integrates into your space, and we hear your concern loud and clear. While product design evolves over time, it's clear that some of those earlier features had real, practical benefits. We’ll be sure to pass your comments along to our design and product development teams for review.
And above all, we sincerely hope this unit proves to be just as reliable as the one you bought in 2009. If you have any specific questions, need support, or would like help exploring potential solutions—like aftermarket gap fillers—we're here for you. Your satisfaction means a great deal to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re glad to hear you find the appearance and functionality above average, but we completely understand how it can feel like a step down when design elements that once made a difference—like overlapping counter edges—are no longer included. The absence of custom gap fillers, in particular, can absolutely lead to frustration, especially when it comes to keeping your kitchen clean and avoiding messes during everyday use.
You're right—details like that do impact not only how a unit looks, but how it integrates into your space, and we hear your concern loud and clear. While product design evolves over time, it's clear that some of those earlier features had real, practical benefits. We’ll be sure to pass your comments along to our design and product development teams for review.
And above all, we sincerely hope this unit proves to be just as reliable as the one you bought in 2009. If you have any specific questions, need support, or would like help exploring potential solutions—like aftermarket gap fillers—we're here for you. Your satisfaction means a great deal to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Drawer unless for lids.
on June 20, 2025
Posted by: tcbelle
[This review was collected as part of a promotion.] I don't see any reference to what someone could use the "Tiny" bottom drawer for. Any ideas? Not one lid with a handle will fit in that thing. Its not a warmer and if it was I'd never put food next to the floor.
Also for cast iron users, wouldn't it make sense to offer a cover of some kind that allows you to cook on and help protect the glass?
Oh! The annoying digital display activates when you brush up against it with you gut or apron is much to sensitive and it still makes a beep when you lock it. So there's that.
PS: Why not include the air fry basket with the air fry ranges? You do on some and not on others. Must be the money. you lower the price on some w/o a basket.
Other than that it all works well.
Also for cast iron users, wouldn't it make sense to offer a cover of some kind that allows you to cook on and help protect the glass?
Oh! The annoying digital display activates when you brush up against it with you gut or apron is much to sensitive and it still makes a beep when you lock it. So there's that.
PS: Why not include the air fry basket with the air fry ranges? You do on some and not on others. Must be the money. you lower the price on some w/o a basket.
Other than that it all works well.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent oven and features
on June 21, 2025
Posted by: Voupnerd
[This review was collected as part of a promotion.] Oven preheats rapidly and cooks far more evenly that the one it replaced. Cooktop heats fast. Everything is easy to use. Only complaint is that the slide in model doesn't come with an overhang, and have to purchase a separate trim kit to cover that gaps between the cooktop and counter.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for Desert Home
on June 22, 2025
Posted by: Bevver
[This review was collected as part of a promotion.] Living in southeastern New Mexico, we appreciate how quickly our new Frigidaire range with glass cooktop hearts up and cools down, minimizing the heat in our home. We love the No Preheat setting.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new frigidaire
on June 23, 2025
Posted by: Jeannie z
[This review was collected as part of a promotion.] I am so thrilled with my new stove, I love everything about it, The look of this stove in my new kitchen completes the kitchen...the stove is so easy to use, love the 5 burners, love the feature of the air fry.....clean up is a breeze. The oven bakes to perfection and my cakes are so moist...I have to say Frigidaire really delivered on this new stove....thank you ...I highly recommend this stove .
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 25, 2025
Thank you for the wonderful feedback, Jeannie Z! We're so glad to hear how much you're enjoying your new stove and that it’s been the perfect addition to your kitchen. From the sleek design to the air fry feature and easy cleanup, it sounds like it’s checking all the boxes. We truly appreciate your recommendation and are thrilled that Frigidaire delivered a product you love! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
An exceptional range!
on June 24, 2025
Posted by: R James
[This review was collected as part of a promotion.] I love this range. It looks amazing, has tons of features, and cooks everything perfectly!
Written by a customer while visiting frigidaire.com