Customer reviews from SanDisk
SanDisk Professional - PRO-G40 SSD 1TB External Thunderbolt 3 and USB-C NVMe Portable SSD - Black
Average customer rating
2.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
5
44%of customers recommend this product.
(
4 out of
9)
Customer Reviews for SanDisk Professional - PRO-G40 SSD 1TB External Thunderbolt 3 and USB-C NVMe Portable SSD - Black
Posted by: @OakMountainVisualStudio
Verified Purchase:Yes
I used this to edit a pretty hefty video, and it never blinked. Everything worked up to speed and I never had any problems with its functionality. It did get a little hot, but that would be expected with the editing I was doing on it. It looks and feels like the quality product that it is.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Posted by: Jay M
Verified Purchase:Yes
It generates a lot of heat and I’m not even moving files.
Response from SanDiskBy SM OLS, February 15, 2024
Hello,
We are sorry for any inconvenience caused to you. We request that you please contact our support team directly to explain the issue in detail with error screenshots. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team get back to you in a earliest possible time.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We are sorry for any inconvenience caused to you. We request that you please contact our support team directly to explain the issue in detail with error screenshots. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team get back to you in a earliest possible time.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting SanDisk
Customer Rating
1
66% more expensive for exFAT format?!?!
on March 19, 2024
Posted by: bluedinan
This is an example of product marketing gone terribly wrong - for 66% less money just buy the APFS formatted version of this drive, and if you need exFAT format, just format the APFS version to whatever format you want.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, March 29, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, the pricings for the drives are decided by our marketing team. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, the pricings for the drives are decided by our marketing team. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk