Customer reviews from SanDisk
SANDISK - PRO-G40 SSD 1TB External Thunderbolt 3 and USB-C NVMe Portable SSD - Black
Average customer rating
2.7
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
6
40%of customers recommend this product.
(
4 out of
10)
Customer Reviews for SANDISK - PRO-G40 SSD 1TB External Thunderbolt 3 and USB-C NVMe Portable SSD - Black
Customer Rating
3
Power hungry
on October 11, 2023
Posted by: EssJay16
It's hard to tell how fast and reliable it could be because it requires 3 amps to run. My laptop doesn't supply that current even when plugged in. A better design would be to have an extra USB port on it so that an external power supply could be connected.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, December 11, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. Please be informed that we would forward your valuable response to our relevant team. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. Please be informed that we would forward your valuable response to our relevant team. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
1
Slowest drive I own
on September 10, 2023
Posted by: IDEK
I can barely say anything good about this SSD because it simply doesn't even hit the speeds it claims. Connected through usb-c I barely get 40mb's read/write I can get it up to 450 mb's after unplugging then plugging it back in but it will again drop. I've never even seen 1000? this was a huge waste of my $$$ MY HDD IS FASTER? how?
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, December 11, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE Pro G40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE Pro G40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
5
Fast, stable - great for rendering and playback.
on August 17, 2023
Posted by: Artimp
Fast, stable, festival tested.
Playback and rendering are reliable, steady.
Fastest & smallest portable solution.
Playback and rendering are reliable, steady.
Fastest & smallest portable solution.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Posted by: Jay M
Verified Purchase:Yes
It generates a lot of heat and I’m not even moving files.
Response from SanDiskBy SM OLS, February 15, 2024
Hello,
We are sorry for any inconvenience caused to you. We request that you please contact our support team directly to explain the issue in detail with error screenshots. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team get back to you in a earliest possible time.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We are sorry for any inconvenience caused to you. We request that you please contact our support team directly to explain the issue in detail with error screenshots. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team get back to you in a earliest possible time.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting SanDisk