Customer reviews from SanDisk
SanDisk Professional - PRO-G40 SSD 1TB External Thunderbolt 3 and USB-C NVMe Portable SSD - Black
Average customer rating
2.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
5
44%of customers recommend this product.
(
4 out of
9)
Customer Reviews for SanDisk Professional - PRO-G40 SSD 1TB External Thunderbolt 3 and USB-C NVMe Portable SSD - Black
Customer Rating
5
Awesome Drive for Windows
on June 7, 2024
Posted by: desolatemarauder
No issues on Windows.
I downloaded Knoppix (live Linux DVD) and used Rufus to make a bootable USB drive.
Booted from the USB drive to load Knoppix.
Launched G-Parted and formatted the APFS drive to NTFS.
Drive now recognized in Windows 11.
You could also use G-Parted Live as well but I prefer Knoppix.
Booted from the USB drive to load Knoppix.
Launched G-Parted and formatted the APFS drive to NTFS.
Drive now recognized in Windows 11.
You could also use G-Parted Live as well but I prefer Knoppix.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Customer Rating
1
If you have a Windows machine, don't even bother
on January 11, 2024
Posted by: PC User
I borrowed a Macbook from a friend and reformatted this drive to exFAT, which is compatible with Windows, however my Windows machine still will not recognize the drive. I have spent hours troubleshooting this drive and nothing has worked, even though in the item description they say it will work with a Windows machine if it is reformatted. Instead of offering a refund, customer "support" just wants you to keep troubleshooting, even though nothing they offer will work. What a terrible idea it was to sell this drive out of the box formatted only for MacOS. I wish I could give this product 0 stars.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, January 11, 2024
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE PRO G-40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE PRO G-40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
5
Fast, stable - great for rendering and playback.
on August 17, 2023
Posted by: Artimp
Fast, stable, festival tested.
Playback and rendering are reliable, steady.
Fastest & smallest portable solution.
Playback and rendering are reliable, steady.
Fastest & smallest portable solution.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Customer Rating
1
Slowest drive I own
on September 10, 2023
Posted by: IDEK
I can barely say anything good about this SSD because it simply doesn't even hit the speeds it claims. Connected through usb-c I barely get 40mb's read/write I can get it up to 450 mb's after unplugging then plugging it back in but it will again drop. I've never even seen 1000? this was a huge waste of my $$$ MY HDD IS FASTER? how?
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, December 11, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE Pro G40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE Pro G40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
1
Impossible to Reformat for Windows
on December 8, 2023
Posted by: DeanD93
I honestly can't give a fair review, for the fact that it's impossible to figure out how to reformat the drive for Windows. Plugged it in and the computer doesn't recognize it. Go to WD's support site and none of the the threads are informative or helpful. My Windows OS is fully updated, so there's no issues with that. I can't reformat the drive because, when I follow WD's step by step process, the disk isn't even recognized. I bought the Pro-G40 because my PC is Thunderbolt 3 compatible, and this would offer the best speeds. It's super disappointing that I can't even use the product, because it's not dual compatible out of the box. If you want this for Windows I wouldn't bother. The jumping through hoops is not worth the headache.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, December 11, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional PRO G40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional PRO G40 it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb . We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
3
Power hungry
on October 11, 2023
Posted by: EssJay16
It's hard to tell how fast and reliable it could be because it requires 3 amps to run. My laptop doesn't supply that current even when plugged in. A better design would be to have an extra USB port on it so that an external power supply could be connected.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, December 11, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. Please be informed that we would forward your valuable response to our relevant team. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. Please be informed that we would forward your valuable response to our relevant team. For any further assistance you may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Thank you,
Nelson,
SanDisk® Support
Written by a customer while visiting SanDisk
Customer Rating
5
Pricey but worth it
on November 22, 2023
Posted by: JBMAN
I purchased the 2TB and the 4TB. I used bitlocker on one and kept one unlocked for my Mac. These are the two fastest drives I have ever bought and the build quality is excellent. They feel great in the hand. As everyone else notes, they run quite hot when transferring files. I dont notice excess heat unless I am transferring data. I also have a nice Samsung SSD. It is great but these are much quicker and have a better apparent build quality IMO. The heat has not produced significant transfer speed impacts in my usage but I rarely transfer anything over 100GBs. The only knock is that they are quite pricey but if you have the money, grab one. If you get one that isn't transferring 1 GB/s or better exchange it. Lemons are lemons.
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Posted by: @OakMountainVisualStudio
Verified Purchase:Yes
I used this to edit a pretty hefty video, and it never blinked. Everything worked up to speed and I never had any problems with its functionality. It did get a little hot, but that would be expected with the editing I was doing on it. It looks and feels like the quality product that it is.
I would recommend this to a friend!
Written by a customer while visiting SanDisk