Customer reviews from lenovo.com
Lenovo - ThinkPad Z16 Gen 1 16" Notebook - AMD Ryzen 7 PRO 6850H - 16GB Memory - 512GB SSD - Arctic Grey
Average customer rating
3.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
23
4 Stars
9
3 Stars
4
2 Stars
4
1 Star
11
65%of customers recommend this product.
(
22 out of
34)
Customer Reviews for Lenovo - ThinkPad Z16 Gen 1 16" Notebook - AMD Ryzen 7 PRO 6850H - 16GB Memory - 512GB SSD - Arctic Grey
Posted by: Lenovo9
from Pinellas Park, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast and easy to set up with a few minor and easily resolved issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Moray
Verified Purchase:Yes
[This review was collected as part of a promotion.] Crisp display, slim bezel and the biometrics work well. Loving my new PC. Still a couple of weeks old and so far so goood. 👍🏾
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Vlad66
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, easy transaction! I really liked the experience buying from your site!
Written by a customer while visiting lenovo.com
Customer Rating
1
Do not buy
on April 4, 2023
Posted by: AlexTheReviewer
from Cincinnati
i own 5 of these laptops and so far 3 of them end in a corrupted windows even after multiple hardware repairs and reinstalls of both windows 10 and 11. lenovo please fix this
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 9, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For any concerns you may have, please consider both our online Technical Support at https://support.lenovo.com/us/en/ as well as contacting our Technical Support via phone at 1-855-253-6686 option 1.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Doctor MJB
from Midwest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Fast, portable, tons of storage. Use for record keeping, photos, research, finance.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DanG73
from Annapolis md
Verified Purchase:Yes
[This review was collected as part of a promotion.] Switched from a Yoga to the z16 and regretted it from Day one.
Slow performance, Start up painful and Battery life awful
Slow performance, Start up painful and Battery life awful
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 24, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We are always trying to improve our Lenovo product to provide you with a better experience.
Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Adam Pou
Verified Purchase:Yes
[This review was collected as part of a promotion.] The battery life is not very good and the fingerprint scanner won’t work. I’ve only had it for a month so I’ve got to get it fixed. But that’s why 4 stars and not 5.
Written by a customer while visiting lenovo.com
Posted by: Andy Concepcion
from Naples,Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop has its pro and its purchases but its manufacturing quality is incredible, the quality of the screen is what I liked the most incredible, the battery is not very good depends on the use I have taken out about 6 hours and the least I liked is the hard drive very slow to start and to do any precess
Written by a customer while visiting lenovo.com