Customer reviews from lenovo.com
Lenovo - ThinkPad Z13 Gen 1 13.3" Touch-Screen Notebook - AMD Ryzen 7 PRO 6850U - 16GB Memory - 512GB SSD - Arctic Grey
Average customer rating
4.2
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
17
4 Stars
14
3 Stars
2
2 Stars
1
1 Star
2
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Lenovo - ThinkPad Z13 Gen 1 13.3" Touch-Screen Notebook - AMD Ryzen 7 PRO 6850U - 16GB Memory - 512GB SSD - Arctic Grey
Customer Rating
3
bad decisions made this product so much worse
on September 22, 2022
Posted by: Nils VA
from Oslo
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is good, however it has some big issues. Firstly touch layer on the oled screen looks horrible and whites look grey.
Second is the Bluetooth implementation, I have 3 Bluetooth headsets and have managed to connect zero of these. Reinstalled drivers, etc. nothing has fixed it. Another thing is the drive speed, it is noticeable slower than much cheaper older laptops, that means slower boot times and sluggishness in some applications. The speaker also makes tons of reverb noise above 60% volume which is quite annoying.
Second is the Bluetooth implementation, I have 3 Bluetooth headsets and have managed to connect zero of these. Reinstalled drivers, etc. nothing has fixed it. Another thing is the drive speed, it is noticeable slower than much cheaper older laptops, that means slower boot times and sluggishness in some applications. The speaker also makes tons of reverb noise above 60% volume which is quite annoying.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 22, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
We also recommend updating your system through both Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
We also recommend updating your system through both Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: C Foo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great screen, fast computer, excellent build quality. Battery life is a little low for the OLED model that I have (~7-10hrs light web browsing, office, some basic python data analysis).
Written by a customer while visiting lenovo.com
Customer Rating
5
Great Laptop for a Power and Portability blend
on January 9, 2023
Posted by: chrisp1992
from Winston Salem, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm really happy that Lenovo finally made a premium AMD laptop. This laptop has been great so far, and I came from an X1 Carbon Gen 7 and an X1 Extreme Gen 3. This Z13 is my favorite out of all of them. It feels better built, it's faster, and it's not nearly as loud as the X1 Extreme. The battery life of the Z13 also blows the X1 Carbon and X1 Extreme out of the water.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Switching back to Surface
Verified Purchase:Yes
[This review was collected as part of a promotion.] Problems with the camera, fingerprint reader and touch pad make it impossible to use at this point. My repair order has been on hold for almost 2 weeks now. So much for next-day on-site service. It looks nice, although it's a bit dusty at this point.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 15, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please contact our Customer Care team at 1-855-253-6686 option 3.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com