Customer reviews from napoleon.com
Napoleon - 22" Charcoal Kettle Grill with Legs Premium Cover - Black
Average customer rating
4.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
54
4 Stars
4
3 Stars
6
2 Stars
4
1 Star
7
Customer Reviews for Napoleon - 22" Charcoal Kettle Grill with Legs Premium Cover - Black
Customer Rating
3
Cheaper made
on March 5, 2023
Posted by: mrgold
from Burlington
Much thinner than last Napoleon cover, and no waterproofing inside, yet it was much more expensive
Response from napoleon.comBy The Napoleon Team, CS, March 8, 2023
Thank you for reaching out and providing us with your feedback on the 61500 grill cover. We are sorry to hear the product has not met your expectations. Quality assurance is important to us and considered during the design process. If you experience a manufacturing defect with your cover, please do not hesitate to reach out to our team at 1-866-820-8686 or via email at webcare@napoleon.com. Thank you!
Written by a customer while visiting napoleon.com
Customer Rating
5
Great cover
on May 29, 2023
Posted by: Toolman
from Pennsburg PA
Fits perfect hangs up very nicely you can ask for anything more.
Written by a customer while visiting napoleon.com
Customer Rating
2
Don’t recommend. Try something non name brand for less
on February 28, 2024
Posted by: MattW
from Angus, ON
I’ve had this for a couple years now, straps on the side broke up fairly quick, faded within a year(now looks like a light pink colour), had a couple tears recently and wouldn’t recommend this product for the price
Response from napoleon.comBy Liane, Team Napoleon, February 29, 2024
We apologize that the 61500 has not met your expectations. Thank you for reaching out, we believe that you are referring to our previous version of the cover which was grey. We have since improved our covers to our durable, black, water-resistant fabric, improved UV inhibitors provide superior fabric fade resistance. It also has a 3 Years Limited Warranty. Thanks!
Written by a customer while visiting napoleon.com
Customer Rating
2
Looks good initially but poor quality elastic
on June 21, 2024
Posted by: PGgriller
I bought this in 2022. It was good the first Summer but last summer I noticed the elastic was no longer working. It has now completely stretched out and won’t stay on unless I pinch it under the lid on the front, but that doesn’t look very good. My grill is completely under cover with minimal wind.
Response from napoleon.comBy Sara team NAPOLEON, Customer Experience, July 24, 2024
Hi PGgriller. Thank you for the review of your Napoleon Grill Cover #61501. We are sorry to hear of the concern you have experienced with your grill cover. This accessory comes with a 3 year warranty for defects in material and manufacturing. Please do not hesitate to follow the link below if you would like to submit a warranty claim: https://www.napoleon.com/en/ca/barbecues/support/warranties/warranty-claim. One of our associates will be happy to review your claim and respond accordingly.
Written by a customer while visiting napoleon.com
Posted by: Steve L.
Verified Purchase:Yes
This covers material lasts forever, is great protection from rain, snow and ice and fits like a glove. Easy to take on and off and stays on perfectly in heavy winds.
Written by a customer while visiting napoleon.com
Customer Rating
4
Like a sleeping bag for your grill
on July 14, 2022
Posted by: Stephyg
from Midland, On
I love this grill cover because it fits my Rogue so well, but is quite easy to take on and off. The adjustable straps are really great if you want to keep it snug along the sides and the hooks at the top are convenient to hang it up (which I do, when I am using my grill). I have had my cover now for a couple years and it is still the same black colour it was when I bought it. It is a good investment to protect your investment!
Written by a customer while visiting napoleon.com
Customer Rating
5
Great Quality
on July 27, 2022
Posted by: BBQ Babe!
from Oro-Medonte
Gender:Female
This cover has lasted years, hasn't faded or torn. Love the branded Napoleon logo on the front.
Written by a customer while visiting napoleon.com
Customer Rating
5
Durable and good looking
on November 16, 2022
Posted by: Gunch
from Charlotte, NC
[This review was collected as part of a promotion.] I bought this cover a year and a half ago it still looks brand new. It covers the entire grill down to the wheels. I am so happy with this purchase and definitely recommend to anyone looking for a quality cover.
Written by a customer while visiting napoleon.com