Customer reviews from traegergrills.com
Traeger Grills - Ironwood Pellet Grill - Black
Average customer rating
4.4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
39
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Traeger Grills - Ironwood Pellet Grill - Black
Posted by: Caitlin H
from Tucson, AZ
Verified Purchase:Yes
Just started on the carnivore diet and wanted a more diverse option of foods. I did some research on what type of smoker I wanted and decided on the ease of the Traeger. I've made Brisket and Pork Burnt Ends so far and both were AMAZING! Better than any BBQ joint in town!
Written by a customer while visiting traegergrills.com
Posted by: BPR1
Verified Purchase:Yes
I don’t know why I didn’t get it before. The pellets gives different flavors in addition to the rubs.
Written by a customer while visiting traegergrills.com
Posted by: RP09
from Spokane WA
Verified Purchase:Yes
This is a very new Traeger to me. I Have not had the chance to use it so this is a rating for the assembly of the ironwood. Overall very impressed on the packaging! The assembly and instructions were pretty straightforward and easy to follow. I did however notice a little issue when I plugged it in to do the initial burn. The unit didn't want to turn on at first but after a couple attempts at the button it finally did. So I hope the on/off button doesn't become an issue down the road. If so I have heard that the Traeger team is very helpful and ready to remedy any problems you may face. Overall excited to use it! Its a very nice unit especially coming from a little tex that I've had a many years.
Written by a customer while visiting traegergrills.com
Customer Rating
5
TRAEGER IRONWOOD REVIEW
on January 17, 2025
Posted by: BRIZZLES BBQ
Bought mine over a year ago and love it. Haven't had any issues compared to my last few grills. Plenty of space and very easy to clean
Written by a customer while visiting traegergrills.com
Posted by: Michael MacIntyre
from North Truro
Verified Purchase:Yes
Very well thought out and wonderful experiences so far with the incredible tasting food that has come off my new cooking device.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
3
Ok, but room for improvement
on March 10, 2026
Posted by: Dave Funk
from Hartford, ct
This review is 1 year after buying grill. I cooked over 350 lbs of beef (1/2 cow) and countless racks of pork ribs and dozens of chickens. I’ve used it for everything.
I purchased the ironwood xl in dec 2024. I thought this grill/smoker was the answer to my dreams, it wasn’t. I am impressed by the flavor the grill gives my food but there are pros and cons to owning it.
Pros: food tastes incredible with smoke flavor. The
Temp regulation, excellent.
Baked and roasts great.
Awesome smoker esp with supersmoke feature.
Pros: food tastes incredible with smoke flavor. The
Temp regulation, excellent.
Baked and roasts great.
Awesome smoker esp with supersmoke feature.
Cons: takes a month to heat up(especially if it’s cold out). I don’t think it dispenses enough pellets to heat up fast. I’ve opened bottom and watched pellets come out at startup. There weren’t many there. I’ve added a handful of pellets a few times and had great results (grill heated up in 1/2 the time.
I needed a total new hopper assembly. ABSOLUTE NIGHTMARE to install myself. How to video didn’t address wires coming from grill to hopper. (Pro:they sent whole new unit for free)
Gets cold quick if top is open (like when cooking on cast iron skillet)
Can’t sear a steak the usual way. Not enough direct heat from bottom
In my opinion this can not be the only grill you own.
I needed a total new hopper assembly. ABSOLUTE NIGHTMARE to install myself. How to video didn’t address wires coming from grill to hopper. (Pro:they sent whole new unit for free)
Gets cold quick if top is open (like when cooking on cast iron skillet)
Can’t sear a steak the usual way. Not enough direct heat from bottom
In my opinion this can not be the only grill you own.
I bought this grill because of Traeger’s American grill status and great warranty. The app went down on thanksgiving while I was cooking a 5 bone rib roast leaving me without my recipe and no connectivity to my grill(technology, pfff).
Response from traegergrills.comBy Traeger Grills, Traeger, March 13, 2026
Good day, Dave. We would like to appreciate you taking the time to share such a detailed reflection after a full year of cooking. Putting more than 350 pounds of beef, along with ribs and chickens, through your grill gives a level of experience that really helps paint a clear picture of how it performs in real use.
With grills like the Traeger Ironwood XL Wood, a longer heat-up time can sometimes happen in colder conditions or if pellet flow at startup is slower than expected. The auger typically increases feed once ignition stabilizes, but if the grill is taking significantly longer to reach temperature, it may point to pellet feed calibration, pellet condition, or airflow around the firepot.
Your note about the hopper replacement and installation experience is also valuable for us to hear. That type of comments helps highlight where instructions or videos may need to be clearer for customers installing components themselves.
We’d really like to review your experience in more detail, especially regarding the heat-up time and pellet feed behavior, so we can make sure everything on the grill is operating at its best. Feel free to give our team a call at 1-800-TRAEGER and share a few more details about what you’re seeing.
With grills like the Traeger Ironwood XL Wood, a longer heat-up time can sometimes happen in colder conditions or if pellet flow at startup is slower than expected. The auger typically increases feed once ignition stabilizes, but if the grill is taking significantly longer to reach temperature, it may point to pellet feed calibration, pellet condition, or airflow around the firepot.
Your note about the hopper replacement and installation experience is also valuable for us to hear. That type of comments helps highlight where instructions or videos may need to be clearer for customers installing components themselves.
We’d really like to review your experience in more detail, especially regarding the heat-up time and pellet feed behavior, so we can make sure everything on the grill is operating at its best. Feel free to give our team a call at 1-800-TRAEGER and share a few more details about what you’re seeing.
Written by a customer while visiting traegergrills.com