Customer reviews from traegergrills.com
Traeger Grills - Ironwood Pellet Grill - Black
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
36
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Traeger Grills - Ironwood Pellet Grill - Black
Customer Rating
4
Awesome New Upgrades
on February 16, 2023
Posted by: Anonymous
from Cleveland, OH
I got this last weekend. I upgraded from my 575pro. It kept the temp great even in the colder weather and had it in time to cook a Super Bowl spread. My smoke flavor has increased, and love, love, love the new clean out system. Worth the price of the upgrade. I was in the process of upgrading to a Timberline 1300 and was able to switch to the Ironwood XL 30 minutes before they were they were going to deliver it. I am glad I saw it in the store while picking up accessories for what would have been my new Timberline 1300 I highly recommend this grill to anyone contemplating on upgrading or the new Timberline is out of your price range.
Written by a customer while visiting traegergrills.com
Posted by: Steve par
from Portage, WI
Verified Purchase:Yes
Easy to put together. One of the easiest grills I ever put together. Only used a couple of times so far but the features on this model are awesome. Well worth every penny I paid. Easy clean up. The easy port to empty the pellets is the greatest feature for cleaning after use is awesome. Treager has truly giving a lot of thought into their design. Thank Treager
Written by a customer while visiting traegergrills.com
Posted by: Grant O
from North Carolina
Verified Purchase:Yes
Really like this grill. Very impressive. Assembly was easy, but tedious (30-45 mins) for me.
Controls are intuitive, and the temp holds very well. Food tastes great.
Only issue I’ve had was occasionally the pellet sensor throws an error code, and then goes back to normal on the next use.
Also, I clean my smoker after EVERY use. I’ve been surprised by the amount of grease fires I’ve had after a cleaning, and smoking a non fatty food on a low temp (165-180). I’ve noticed a few others online with similar issues.
Example: cleaned smoker (as instructions state), put on some chicken on a low temp, and within 5 mins I get an alert that the smoker has reached excessive high temps. I go out to find the smoker billowing smoke, and flames… Im always at home when using, but feel as if I can’t let it out of my sight.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Best Grill I've ever owned!
on January 22, 2024
Posted by: Anonymous
from Highland Heights, Ohio
I love my new Ironwood XL. I upgraded from my 780 Pro which was my first ever Traeger. I also bought the Flat Rock at the same time as the new Ironwood. Having cooked on the Ironwood multiple times, I can say its the best decision I've ever made. The only con that I can find with this grill is the lid. On my 780 Pro I was able to keep the grill within 10 inches or less of the brick wall and be able to open the lid all the way. With the new Ironwood XL lid I have to pull the grill out a min of 20 to 24 inches from the wall in order to open the lid all the way. On the bright side you get a lot more room with this lid design. If you are on the fence.....BUY IT!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Seems great, but just refuses to hold temperature.
on August 15, 2024
Posted by: Anonymous
from Clermont, Florida
Purchased this back in July and have a few cooks on this, but the unit just refused to hold temperature. I've contacted support multiple times and they just keep trying to shift the blame to me. Telling me that it was too hot outside, or I opened the lid too many times. Spent hours on the phone with them and no real resolution. I then did a test of 400F for 1 hour and it was at 460F, so obviously out of spec for the +/- 25F they say.
Seems like an amazing unit otherwise, but wish it would maintain the proper temps for the cook.
I think others have mentioned the same problem, so just beware.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Innovation at it’s finest!
on May 23, 2023
Posted by: 51 Drones
Traeger continues to innovate and the new Ironwood series was enough to sway me to finally upgrade. The convenience of Wifire, the efficiency of downdraft exhaust and the fully insulated lid all help to create the perfect balance of craftsmen ship with utility.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Complete Junk
on June 20, 2024
Posted by: BuyAGreenMountain
from Commifornia
Won’t ignite. I put in a new hot rod won’t ignite. New display still won’t ignite. Worked good for about 10 uses then nothing. I’m done with this garbage because the ironwood xl isn’t exactly cheap. If you can make it work come get it for free.
Response from traegergrills.comBy Traeger Grills, Traeger, June 24, 2024
Hello, and thanks for reviewing the Traeger Ironwood. Although the Self-Test function on the new touchscreen models is a great tool for doing a thorough checkup of the grill, it doesn’t mean that you are expected to diagnose performance concerns on your own. As a Traeger owner, you have access to one of the most comprehensive customer service programs available, 365 days a year. Since you’ve already gone above and beyond the typical do-it-yourself troubleshooting steps, why not give our support line a call. One of our agents can do a test run with you and even check over the grill using the camera on your cellphone. And if there is a part that is needed, it will be sent to you at no charge as long as the grill is still under warranty.
Written by a customer while visiting traegergrills.com
Posted by: Aaron Y
from Nevada
Verified Purchase:Yes
the smoker is great...love the app and the functionality. Only giving it 4 stars because the temps displayed by the grill are WAY off....as much as 30 degrees. I had to buy another vendors device to accurately monitor temp.
Written by a customer while visiting traegergrills.com