Customer reviews from traegergrills.com
Traeger Grills - Ironwood Pellet Grill - Black
Average customer rating
4.4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
41
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
4
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Traeger Grills - Ironwood Pellet Grill - Black
Customer Rating
4
Love my Iron Wood 885 after one year. Note issues.
on July 13, 2024
Posted by: Michael Gman
I have owned the Ironwood 885 one year. It has made me look good over and over. Primary reason I purchased it was to smoke large batches of lake trout and salmon. The smoked fish after a couple smokes is perfect.
I will smoke 20# of chicked quarters at a time. Makes perfect checken for salad, barbecue, enchiladsa, tacos, etc. Same with pork shoulder. Ribs are easy for a beginner to make perfect ribs.
I failed on a flat cut brisket. Overcooked it. I will try again with a 15 pound brisket soon.
Issues I had are minimal and easily correctable by the end user. My meat probe became inaccurate. I do not know for sure when or if it was not right when new. I bought an instant read meat thermometer and will see what traeger might do for me in that regard.
I had a fire cooking wings. I used super smoke at 180 for 45minutes then raised the temp to 375. We noticed that we should turn them all. The smoker was full of wings. We started turning them by removing the top rack. We were nearly done flipping the bottom rack when flames ignite from the drip pan. The temp went up to 900 degrees quickly and shut down the smoker automatically. We surmised the burner was burning full on from having the lid open turning the wings. Flames were reaching to a height even with the open lid. We were cooking under our garage breezway. We salvaged most of the wings. The fire went out quickly as the chicken grease was exhausted and the burner shut down. The burner did come on on its own as the temp subsided. I should have unplugged it. I should have reduced the temp setting way doen before opening the lid that long with the full load of chicken wings grease in the drip pan. Of note the drip pan was properly installed. There was very little grease in the grease catch bucket. I used treager aluminum drip pan covers. Seems there should have been more grease in the grease catch not covering the pan where it can ignite. A heads up to staff and end users.
I will appreciate any assistance getting a new heat project.
I would give 5 stars other than these 2 issues. Love my treager!!!
Written by a customer while visiting traegergrills.com
Posted by: Randy Colbus
Verified Purchase:Yes
I received my new Traeger and love it, very easy to assemble and works great!! This is my first smoker of any kind and am very glad I picked Traeger.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Complete Junk
on June 20, 2024
Posted by: BuyAGreenMountain
from Commifornia
Won’t ignite. I put in a new hot rod won’t ignite. New display still won’t ignite. Worked good for about 10 uses then nothing. I’m done with this garbage because the ironwood xl isn’t exactly cheap. If you can make it work come get it for free.
Response from traegergrills.comBy Traeger Grills, Traeger, June 24, 2024
Hello, and thanks for reviewing the Traeger Ironwood. Although the Self-Test function on the new touchscreen models is a great tool for doing a thorough checkup of the grill, it doesn’t mean that you are expected to diagnose performance concerns on your own. As a Traeger owner, you have access to one of the most comprehensive customer service programs available, 365 days a year. Since you’ve already gone above and beyond the typical do-it-yourself troubleshooting steps, why not give our support line a call. One of our agents can do a test run with you and even check over the grill using the camera on your cellphone. And if there is a part that is needed, it will be sent to you at no charge as long as the grill is still under warranty.
Written by a customer while visiting traegergrills.com
Posted by: Grilldude
from Washington state
Verified Purchase:Yes
Awesome grill, pricey but awesome. Running things from the app super convenient and easy. Easy to assemble. Makes great everything. If you got the money get it you wont regret it.
Written by a customer while visiting traegergrills.com
Posted by: Glisco
from Tennessee
Verified Purchase:Yes
The absolute best Smoker I've owned. The week after i bought the smoker, it went on sale for $200 cheaper. I had to laugh. Wonderful product all around.
Written by a customer while visiting traegergrills.com
Posted by: Ben Long
from California
Verified Purchase:Yes
Does not maintain a consistent temperature like my other Traegers. Wild swings of 25-50 degrees.
Response from traegergrills.comBy Traeger Grills, Traeger, June 6, 2024
Hello, and thank you for your feedback on the Traeger Ironwood. Some fluctuation is normal, with the average temperature still being very close to what the grill is set to, but obviously 50 degrees above or below is excessive. Although many times these swings are the result of easily correctible causes, such as startup/shutdown method, number of lid openings, grill maintenance, pellet quality and how often the temperature is changed, it is probably safe to assume that these potential factors have already been considered. When you have a little time, and are with the grill, please reach out to Traeger Customer Service. One of our agents can perform a few tests with you to find out what needs to be done to get your Ironwood performing the way it should be.
Written by a customer while visiting traegergrills.com
Posted by: Rabbs3
from New Mexico
Verified Purchase:Yes
This traeger is miles different from the pro 575 I had prior. The update in technology and space for grilling is amazing. Highly recommend.
Written by a customer while visiting traegergrills.com
Posted by: Caton
from Olive Branch, MS
Verified Purchase:Yes
Simple to put together. Seasoned and cooking the same day. Easy to clean and food is amazing.
Written by a customer while visiting traegergrills.com