Customer reviews from kitchenaid.com
KitchenAid - 24" Built-In Electric Convection Single Wall Oven with WiFi - Stainless Steel
Average customer rating
3
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
6
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
9
50%of customers recommend this product.
(
8 out of
16)
Customer Reviews for KitchenAid - 24" Built-In Electric Convection Single Wall Oven with WiFi - Stainless Steel
Customer Rating
1
Owner experience review.
on December 14, 2023
Posted by: Know what you buy.
from Sandy Utah
Over 9 months all electronics and the temp. sensor have been replaced. There is still NO temperature stability or RECOVERY if the door is opened : applies to basic bake and convention bake, broil and convention broil. One can not bake breads, etc. in this oven, nor test for doneness for any item as it cooks over time without losing heat without RECOVERY. One can NOT trust the oven's temperature and one must buy other add on oven thermostats - I have used two different types. One cannot use the oven using two shelves for two different items. KitchenAid intends to send a replacement oven with a new warranty but everything has already been replaced in this first one so how can I trust a replacement will be any better and that I won't have to start all over? This is a new model and my sense is that as a new purshacers I'm serving as their Research and Development. KitchenAid should have done the Research and Development of their new designs/products before putting them on the market. Westinghouse (owns KitchenAid) is owned by Brookfield Private Equity "fund"a subsidiary of Brookfield Asset MGT., a Canadian investment entity. Themodel is manufactured in Italy.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 19, 2023
Thank you for sharing your experience with us, Know what you buy. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 449437.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don’t use self clean
on November 28, 2023
Posted by: rrcoati
Oven stopped working after self clean. Can’t get a part number because door is locked no number on the back
Response from kitchenaid.comBy KitchenAid Team, November 30, 2023
Thank you for sharing your experience with us, rrcoati. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 438286.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent choice.
on November 22, 2023
Posted by: Mike369
from Tuxedo Park, New York
[This review was collected as part of a promotion.] We needed a single wall oven to replace an existing built-in wall oven. We choose KitchenAid, since we know from prior experience that KitchenAid products are high quality and long lasting. We are very pleased by the many advanced and useful features on this KitchenAid Smart Wall Oven.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
PLEASE Don't waste your money
on November 6, 2023
Posted by: Bichonmom
from North Carolina
This oven is a total waste of money. As others have stated you cannot use the self cleaning cycle unless you want to blow 2 fuses and have no oven for about 2 weeks. My only savior is that I had enough for sight to purchase an extended warranty, believe me you are going to need it. Also it takes about 45 minutes to reach a oven temp. over 400. It went to 400 then just stopped for about 20 minutes, I had to shut off and start again before it finally went to the 425 temp. I needed for baking. I have never had such a bad experience.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 7, 2023
Thank you for sharing your experience with us, Bichonmom. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 423451.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New oven
on July 28, 2023
Posted by: Laben
from North Carolina
[This review was collected as part of a promotion.] I love my new oven! It works great and looks even better!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com